It was a good day Wayne. very glad I went.
Most of the morning was taken up with 'text marketing' a way to utilise client data i.e. their mobile numbers (cant remember the name of it). Its an extremely effective way to reach clients - but dont just think this is a way to just bulk text and thats it.
The concept is to do things like (amongst other things) text only clients in an area i.e. postcode. This way you can text all the people in that area - with an offer or something, and then get work all in the same area - bang, bang one after the other. It can do lots of other things too.
As a matter of interest we have been developing the same sort of thing actually built in to Cleaners Mate itself. It can do the above but also from when they last used you, what service, what type of client (how much they spent with you) etc etc. So for example if you fancy doing a load of leather cleaning in just one road (or roads together) just text them all at the same time and watch the work come in (obviously the text will only go to those that have leather furniture).
A great example of this would be: "Hi, its xyz company we last came to you 2yrs ago and we are seeing a client in your road on 14th June. If you need your leather cleaned again we can give you a 20% discount if done at the same time? Just let me know. Regards John Smith".
Texting may sound old, but its actually very very effective. I think the figure is a 20% increase in sales. Think about it, you always open a text - you have to otherwise its always on the screen! So this means that it will always be read - as opposed to an e mail or even written mail.
Of course if you wanted to just text all your clients then of course it will do this! Exciting times ahead!
The afternoon was presented by Steve Clarke who is a top guy. It was all about social media and how to utilise it to boost business. I for one have started the ball rolling already on this.
I have to give Robert Saunders his respect because it wasnt a day filled with sales and to use Alltec's system, only a small mention was made.
If Steve Clarke would do another day on social media, maybe slightly advanced than what he went through on Friday, I would definately book that.