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magic moments

  • Posts: 579
slow paying custy i hope.....
« on: May 05, 2012, 06:31:40 pm »
I was asked by a passer by to clean her windows ,I got address and new the houses so told her price and agreed I clean tommorow morning ,I explained that I don't collect so if she not in I leave slip with details ,so I do the clean on wednesday text after to say all done and slip left with bank details,she replys thanks il pay online later,well its now Saturday no payment made and no reply to yesterdays text reminding for payment,what would you do wait longer?

bobplum

  • Posts: 5602
Re: slow paying custy i hope.....
« Reply #1 on: May 05, 2012, 07:13:53 pm »
some times takes three days to show
my advice always take cash first clean and then steer towards bacs

magic moments

  • Posts: 579
Re: slow paying custy i hope.....
« Reply #2 on: May 05, 2012, 07:23:55 pm »
Just a bit concerned how no reply to my messages I don't mind a little delay ,but obviously she had the money to approach me if I don't here from her by Monday on Tuesday il be banging the door

GDwindowcleaning

  • Posts: 1049
Re: slow paying custy i hope.....
« Reply #3 on: May 05, 2012, 07:28:52 pm »
I know you want and deserve your money but dont appear desperate, I have found a little indifference works in all kinds of situations...

magic moments

  • Posts: 579
Re: slow paying custy i hope.....
« Reply #4 on: May 05, 2012, 07:32:44 pm »
How long would you give it george,she seemed a nice person that's why I cleaned with her out and I would like to keep her as a regular customer?

Blue Frog Systems

  • Posts: 3813
Re: slow paying custy i hope.....
« Reply #5 on: May 05, 2012, 07:37:49 pm »
My slips say pay in 7 days ... at the end of day 7 i text a reminder and then another 3 days later... can take up to 2 weeks with some but they pay in the end.
Only those who risk going too far will truly know how far they can actually go

Blue Frog Systems

  • Posts: 3813
Re: slow paying custy i hope.....
« Reply #6 on: May 05, 2012, 07:39:21 pm »
Speaking of that i best check my bank transfer payments....

worst one after i just checked - 12 days
Only those who risk going too far will truly know how far they can actually go

GDwindowcleaning

  • Posts: 1049
Re: slow paying custy i hope.....
« Reply #7 on: May 05, 2012, 07:40:46 pm »
I would give it a week, if you hassle her she wont stay on. Now some on here will prejudge and say she will be trouble. I used to be the same but some of my best customers would have been dumped on first clean if I took all the advice on here, it just takes time for some people, I know I am rubbish at that kind of stuff....

In my opinion you need to give any new customer a bit of slack, never prejudge because it always turns out to be a self fulfilling prophecy....

magic moments

  • Posts: 579
Re: slow paying custy i hope.....
« Reply #8 on: May 05, 2012, 07:45:15 pm »
Thanks sounds fair ,I will leave for a week and hope I hear something

Cliff perkins

  • Posts: 1257
Re: slow paying custy i hope.....
« Reply #9 on: May 05, 2012, 07:46:31 pm »
It takes around a week mostly but some of mine take alot longer
Www.1stglasswindowcleaning.co.uk

H S and Son

Re: slow paying custy i hope.....
« Reply #10 on: May 05, 2012, 07:49:48 pm »
Im still waiting for one of mine to pay me the £960 they owe me since April last year.

I had a letter from the reciever today, they are paying themselves an average of £280 an hour to administer the bankruptcy and there's £18,000 available to share out to creditors owed £26,400,000.

Cant see me getting much of that  :-X

GDwindowcleaning

  • Posts: 1049
Re: slow paying custy i hope.....
« Reply #11 on: May 05, 2012, 08:07:31 pm »
Unfortunatly getting stuffed now and again is part of being in business, its wrong but I would rather it would be the odd domestic than a grand like matt...
Thats gotta sting mate....

deeege

  • Posts: 5109
Re: slow paying custy i hope.....
« Reply #12 on: May 05, 2012, 08:49:15 pm »
Im still waiting for one of mine to pay me the £960 they owe me since April last year.

I had a letter from the reciever today, they are paying themselves an average of £280 an hour to administer the bankruptcy and there's £18,000 available to share out to creditors owed £26,400,000.

Cant see me getting much of that  :-X

Builders clean was it Matt.?
"....and it's lend me ten pounds, I'll buy you a drink, and mother wake me early in the morning."

Tomboler

  • Posts: 345
Re: slow paying custy i hope.....
« Reply #13 on: May 05, 2012, 08:59:57 pm »
I'm with Bob, cash on first clean then train them up to how you want them to pay.

Jackal

  • Posts: 1088
Re: slow paying custy i hope.....
« Reply #14 on: May 05, 2012, 09:32:46 pm »
definatly leave it for a week before pestering her for your money,id have hardly any customers if i was demanding the money the day after

keyser soze

  • Posts: 1694
Re: slow paying custy i hope.....
« Reply #15 on: May 05, 2012, 09:33:33 pm »
ive known bacs to take 5 working days so dont panic . chase her in a week or two imo

king marko

Re: slow paying custy i hope.....
« Reply #16 on: May 06, 2012, 10:11:04 am »
ive known bacs to take 5 working days so dont panic . chase her in a week or two imo
What he's using is straight bank transfer - not bacs

H S and Son

Re: slow paying custy i hope.....
« Reply #17 on: May 06, 2012, 10:16:26 am »
Im still waiting for one of mine to pay me the £960 they owe me since April last year.

I had a letter from the reciever today, they are paying themselves an average of £280 an hour to administer the bankruptcy and there's £18,000 available to share out to creditors owed £26,400,000.

Cant see me getting much of that  :-X

Yup, that was only one floor as well.

Builders clean was it Matt.?

Crystal-clear

  • Posts: 3029
Re: slow paying custy i hope.....
« Reply #18 on: May 06, 2012, 12:19:03 pm »
some times takes three days to show
my advice always take cash first clean and then steer towards bacs

thats the best way , but if i gave someone credit on the first clean i would wait 3 weeks before calling them up.

magic moments

  • Posts: 579
Re: slow paying custy i hope.....
« Reply #19 on: May 06, 2012, 12:36:25 pm »
Waiting 3 weeks to pay,then there due a week after that again,thanks for the advice but not enough custys to wait that long,il give 2 weeks then collect