Lol, yeah I like to scare my customers.
Maybe the wrong choice of words. What I was saying is that would it stand up in a court of law? I'm not sure but most believe it to be official so it works well. You can dress up as much as you want about being straight and honest with customers blah blah but I'm long in tge tooth and have dealt with around 3000 of them over the last 5 years and a percentage will. Lie, cheat, not pay, try and get stuff for nothing etc. So by having provisions in place you will less likely have issues.
I have heard every story under the sun and even when you've dealt with someone for a longtime they could still try and shaft you at some point.
Been there, done it, bought the t-shirt