shouldn't our designer be sending out reminders, making phone calls, sending emails, sitting in ofiices demanding payment like we all have to do, The issue is between the designer and whoever she has done work for, and can you elaborate or which Stuart owes because I certainly don't and I wouldn't want members thinking I do, and if you really think Huw and co read post's about customers cancelling by email you are barking, best to start a new post fao whoever