[domestic bliss]

Isn't it a good feeling when a client comes into their house that you are cleaning and stands there and says WOW!!  Thats when i know i've done a good job.

[garyj]

Yeah, its great, it happened to me once many years ago 

Well done.

[Tim Downer]

I had this just last week!!

Cleaned a flat.....came up a treat, everything that was supposed to shine was blinding.

"Wow....look at those tiles shine.....and look at the floor!! Fantastic!!"

Normally i would appreciate such a comment.....but to hear it from 2 of my cleaners when i was showing them the flat a couple of days later.....Well....i had to say to them that after such a comment: "Well that this is how it should be done"

That was a bit daft of my cleaners to put themselves in such a position.....Think before you speak comes to my mind

Regards

Tim

[dustdees]

Nice One Girlie!!!!!!!!!!!!

[Jan K]

Shouldn't that be the case every time a Client walks into their recently cleaned house?

[martin19842]

tim,

just got back from site, sparkle done by two of my cleaners, then trades visit who gets the blame we do.

so wht didnt my cleaners lock the plot,or revisit after the trades finished, CAUSE they DONT THINK,

im furious

regards

martin

[domestic bliss]

Yes Jank it should but very rarely are the customers their to pass comment and this was the first time i had cleaned for this paticular lady

[Tim Downer]

Martin

Spoke to a Site Agent after having 7 of his flats sparkle cleaned......bearing in mind we have had it cleaned twice before the sparkle!! "Yes, the cleaning is Ok....have a painter coming in tomorrow and the plummer...!!"

Sometimes wonder whats the point.....bottom line = cleaners left it in a mess.

Anyway, looked at getting IPAF Trained. Company up Doncaster way say can get me trained on both the cherry pickers and sissor lifts on the same day, for around £145 + VAT.

So am seriously considering doing this......as i wouid like us to do some new warehouse builder cleans.

Have a fantastic week.....and hope its better than the one i think i have coming!! Client says to me "can we meet, would like to discuss the standard of cleaning by your team...." So will see how that one goes......chuffing staff!!

Regards
Tim

[martin19842]

tim,


yes we had one of those meetings on friday, great fun, it might pay for us to get together, as ive got a few ideas to move the business in a few different directions.

i think a lot of work over the xmas break.

regards

martin

[Tim Downer]

Same here Martin.....have booked in about 3 days work a week up till Christmas, and we still have other sites calling us around a week or two in advance of their work. So the weeks fill up very quickly.

Mind you, would like to meet up with you myself one day to throw a few ideas around.

Regards

Tim

[martin19842]

hi there,

ok tim

so off we go this morning with freshly printed work schedule through to the 23rd december, taking into consideration that we have all the build programmes for all our sites .

by mid day, this weeks plan had changed 3 times, once completely. but hey the sales figures are still going up.

just sitting here now the first day that we have nothing booke in is the 6th  december. then after that monday 19th december.  Its going to get really stupid near the end.

what am i saying its stupid already
tomorrow we are build cleaning plots with out kitchens andsome bathroom fittings, and the mastic man is due in aswell. 

but i told them straight this morning, any extra visits at all to each plot are on day rate, SOD them i've had enough.

i tell you though, i so stresseed out i've never slept as well its brilliant.

regards

martin