[barry mallett]

need some advice . got a custy who hasnt paid yet . really nice bloke , always a nice word , sometimes makes me a cuppa . but every time i ask for payment he says can i pay you next month , im a bit strapped .or the wife will pay . when i see the wife she says see the hubby . dont want to lose this job as its an easy £20 . he even insisted on putting it up from £15 to £20 when i went from trad to wfp cos of the superior clean . been doing the house now 28 years so dont want to lose it . any advice off any guys whos had the same problems . cheers  barry

[AuRavelling79]

That's terrible Barry; why not double the price, do it a few more years until it's a really good chunk of money owed and make it worth sueing for?

[rob thomas]

??
You have been doing it for 28 years and now they have started to not pay you?
 

[barry mallett]

That's terrible Barry; why not double the price, do it a few more years until it's a really good chunk of money owed and make it worth sueing for?

great advice gold , think i will give him 2 more years the sting him

[the bfg]

next time you clean  if they dont pay then just give him a chinese burn and start from there,  they soon give in and pay up.


well they did back in my school days when I used to take other kids dinner money 

[bobplum]

how much does he owe

[CLEANCARE WC]

how much does he owe

£4.00 from 1988

[Avo]

Don't matter how long they've serviced with you... No money!!! No clean!!! You wouldn't do it to people so don't let them do it to you... 3 strikes and there out for me I've got bills to pay not cleaning them for fun for any body.

[mci services]

  barry stop it you are an erse as they say round here

[Avo]

Big joey 

[Nameless Drudge]

Switch back to trad but don`t drop the price.

[Rick Davis]

He might seem like a nick bloke but he's obviously winding you up. The next time he says can I pay you next month say, no I really would appreciate it today as I have some outstanding bills to pay. (puts the boot on the other foot) I have some customers that sometimes don't have the money & I leave it till next time. What I do is phone my custy's the day before I go & if there is any outstanding monies I always make a point to  remind them. i.e if there is £20 outstanding + £20 for the clean you are going to do then just say that there will be £40 to pay.

Good luck

Rickster

[Scoop]

You guys crack me up with your hilarious replies  Brilliant humour

Now to the main problem. "I'm a bit strapped." which is one of the many reasons we tradesmen hear for not getting paid.

But it's funny how you never hear anyone say that in Sainburys, or in the BP garage or in town on a Saturday night.

In short they have got money. They are just choosing not to include you in their expenditure. A good way to check is to have a look in the wheelie bin. If there's a pile  of supermarket packaging rubbish in it then there is disposable income - but not for you. Is that fair?

I can understand how hard it must be to fall into a situation of debt with such a long-standing customer. So do what you can to save them. Ask them when they will have some money and if it's Thursday night for instance then make a special trip back on Thursday night.

If the problem persists then you've got to be tough. Avo is dead right. My motto is "No Doshie, no Washie" (taken from the TV show as you can probably guess). Two cleans past due + Two friendly requests for payment = Find someone more stupid than me. Supermarkets don't wait two seconds for payment. Why should we wait two plus months?

[StockClean]

I dont even give them three strikes.

If payment isnt recived within 7 days the database automaticly puts the customer on hold and generates me a list of letters to print as reminders.

No more cleans are done till payment is recived. If its more than 30 days late, interest is added and the account goes into deliquency. We either persue the debt till its paid, or file small claims when enough fees are built up.

I dont get any problems with late payers as a result. 

[Pope vader]

what system r u using

[zimzam]

hmm.you never fail to not amuse me mr mallet...............

[Mike #1]

I dont even give them three strikes.

If payment isnt recived within 7 days the database automaticly puts the customer on hold and generates me a list of letters to print as reminders.

No more cleans are done till payment is recived. If its more than 30 days late, interest is added and the account goes into deliquency. We either persue the debt till its paid, or file small claims when enough fees are built up.

I dont get any problems with late payers as a result. 




What ru on mate i have been cleaning windows for over 14 yrs now and i dont always get paid straight away , but i know the next time i see the custy they will pay no problem .  And for the odd custy who is skint or has no money.    I ask when they would like me to call back and get paid then .   No Probs at all

[dave f]

old his kids to ransome or miss the bog windows

[Londoner]

What does his Mrs look like? There is always Vince's other methods of payment scheme.

[mlscontractcleaner]

You say you don't want to lose the work as it's easy money but that's only if you're getting the actual money. He probably says the same about you; I don't want to lose this window cleaner as he's a plonker who's doing it for nowt lol!!!!!