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Matt Lindus

Turning up to clean, regardless.
« on: March 31, 2011, 02:10:30 pm »
I sent my chap out to clean the reception areas and a few staircases for a well known hotel chain. They had not contacted us or requested work, we just did it. ;D

The manager approached my cleaner to find out what was happening, my guy told him he was cleaning the carpets. "Fair enough" said the manager as he walked passed.
We invoiced head office and the cheque came this morning (1 month later). ;D ;D

I would not recommend this method though.

I just wanted to prove to myself how bad communications are with large companies.

Matt
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Colin Day

Re: Turning up to clean, regardless.
« Reply #1 on: March 31, 2011, 02:17:01 pm »
 ;D ;D ;D

Fantastic.....
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Adam P

  • Posts: 1453
Re: Turning up to clean, regardless.
« Reply #2 on: March 31, 2011, 03:09:59 pm »
crikey! how much roughly was it for?
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Paul Simpson

  • Posts: 999
Re: Turning up to clean, regardless.
« Reply #3 on: March 31, 2011, 03:18:02 pm »
Nice one  ;D

And here I am on the other end of the scale this morning, booked job (by the wife), turn up - no answer.
Got 2 mobile numbers, 1st one is one digit short.
Second one just going to voicemail   >:(

Think I'll try Matt's idea   ;D
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from edge2edge

  • Posts: 1507
Re: Turning up to clean, regardless.
« Reply #4 on: March 31, 2011, 03:23:22 pm »
Add me to the long list of people who will think you have big bxxxs mate.Well impressed.Regards Alan(swindon)
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wayne zabel

  • Posts: 1082
Re: Turning up to clean, regardless.
« Reply #5 on: March 31, 2011, 03:44:31 pm »
Took a booking on Monday to clean a 3 piece at 12pm today.

Got to house no answer,looked through window and saw leather suite (Idont do leather)

Walked round the back to see if any answer at the back and saw a filthy 3 piece suite covered in crap and wet through from the rain in the garden.I tried to call the customer but got no reply so sent a text asking if he is taking the pee expecting me to clean that.

No reply as yet.

A wasted afternoon were I could have been doing jobs I'd put back 'til next week.

You live and learn.
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clinton

Re: Turning up to clean, regardless.
« Reply #6 on: March 31, 2011, 04:18:17 pm »
Mat thats some front ;D
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Bob Robertson

  • Posts: 695
Re: Turning up to clean, regardless.
« Reply #7 on: March 31, 2011, 05:00:56 pm »
Class....try invoicing them without doing any work and see if the still pay!! ;D
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Billy Russell

  • Posts: 1620
Re: Turning up to clean, regardless.
« Reply #8 on: March 31, 2011, 05:07:39 pm »
Come on Bob! We know thats what you do anyway! ;)  ;D
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Steve Chapman

  • Posts: 1743
Re: Turning up to clean, regardless.
« Reply #9 on: March 31, 2011, 05:10:03 pm »
maybe im a misery but cant say i'm impressed,

its the sort of thing you expect enterprise cleaning to do, then we all moan about it  :-[

Steve
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Billy Russell

  • Posts: 1620
Re: Turning up to clean, regardless.
« Reply #10 on: March 31, 2011, 05:12:24 pm »
Steve, Your a misery!!!! ;D

But you do speak some sense!
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Bob Robertson

  • Posts: 695
Re: Turning up to clean, regardless.
« Reply #11 on: March 31, 2011, 05:13:50 pm »
Quote from: Billy Russell on March 31, 2011, 05:07:39 pm
Come on Bob! We know thats what you do anyway! ;)  ;D

Ahahaha. How u doin Billy, still up the crack of dawn? lol
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Billy Russell

  • Posts: 1620
Re: Turning up to clean, regardless.
« Reply #12 on: March 31, 2011, 05:17:47 pm »
I am up the crack of dawn Mr Robertson! and it bloody stinks! ;D
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Bob Robertson

  • Posts: 695
Re: Turning up to clean, regardless.
« Reply #13 on: March 31, 2011, 05:32:54 pm »
I thought I heard Joe Pasquale creeping out your room in the early hours. ;D
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Neil Williams

Re: Turning up to clean, regardless.
« Reply #14 on: March 31, 2011, 06:46:53 pm »
Quote from: Matthew Lindus on March 31, 2011, 02:10:30 pm
They had not contacted us or requested work, we just did it. ;D

We invoiced head office and the cheque came this morning (1 month later). ;D ;D

I just wanted to prove to myself how bad communications are with large companies.

I've just laughed so much about that.
It doesn't always work though because 99 times out a 100 if the invoice doesn't match up with a works request number then questions get asked.
I've had South West Trains play up on us because some muppet couldn't find the works request number even though it was a monthly maint programme, and we'd been doing it for years.
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Adam Fearnley

  • Posts: 269
Re: Turning up to clean, regardless.
« Reply #15 on: March 31, 2011, 08:25:38 pm »
What do you charge for trains? and do you use a porty?
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Colin Day

Re: Turning up to clean, regardless.
« Reply #16 on: March 31, 2011, 08:35:20 pm »
Quote from: Adam Fearnley on March 31, 2011, 08:25:38 pm
What do you charge for trains? and do you use a porty?

They use a Train Mount... :D

I'll get my coat :(
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craig partridge

Re: Turning up to clean, regardless.
« Reply #17 on: March 31, 2011, 09:01:22 pm »
You lot will believe anything!
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Neil Williams

Re: Turning up to clean, regardless.
« Reply #18 on: March 31, 2011, 09:39:52 pm »
Quote from: Adam Fearnley on March 31, 2011, 08:25:38 pm
What do you charge for trains? and do you use a porty?

It was for their training centre/classrooms so LM system was used.
Wouldn't want to do the actual trains thankyou.
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Ian Gourlay

  • Posts: 5746
Re: Turning up to clean, regardless.
« Reply #19 on: April 01, 2011, 12:01:53 pm »
If you had posted it this morning I would have laughed

As you posted it last night I believe you have harmed Carpet Cleaning
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