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gordonswindows

  • Posts: 563
Window Cleaning Changed Forever
« on: March 29, 2011, 05:09:40 pm »
At 6pm tonight we go live with click2clean the first true online window cleaning service

It will change window cleaning forever

Houses pre priced

Book online

Pay online

even add your gutter cleaning at a click of a button

and your conservatory

and this is just the begining

www.click2clean.co.uk

Gordon

Don't Give Up
@askforthemoney

Kate2

Re: Window Cleaning Changed Forever
« Reply #1 on: March 29, 2011, 05:20:11 pm »
Sounds interesting Gordon

gordonswindows

  • Posts: 563
Re: Window Cleaning Changed Forever
« Reply #2 on: March 29, 2011, 05:27:14 pm »
Thanks Kate

I can't tell you how hard it has been and how much we have learnt but i am very proud of it

It still has further to go with the services we offer and of course spreading it across the country

With having done it this far we can now quite easily roll it out nearly everywhere

But today's launch feels special as it seems such a long time ago I first dreamt up the idea and sometimes I wished I hadn't lol

Quite nervous but hey that's why we do this isn't it

Gordon
Don't Give Up
@askforthemoney

Kate2

Re: Window Cleaning Changed Forever
« Reply #3 on: March 29, 2011, 05:29:24 pm »
I will look at 6, well done Gordon, you kept that quiet. 

Scrimble

  • Posts: 2052
Re: Window Cleaning Changed Forever
« Reply #4 on: March 29, 2011, 05:34:40 pm »
nothing personal but i hope it goes tits up and fails
dont like the idea of a tesco style window cleaner service it will only end up driving prices down


gordonswindows

  • Posts: 563
Re: Window Cleaning Changed Forever
« Reply #5 on: March 29, 2011, 05:49:52 pm »
Thanks for that I knew i could rely on your support
Don't Give Up
@askforthemoney

Dave Willis

Re: Window Cleaning Changed Forever
« Reply #6 on: March 29, 2011, 08:02:50 pm »
How do you sort the work out?
Monday you might get 300 clicks all over your area then Tuesday only five?

Pole 2 Pole

  • Posts: 1051
Re: Window Cleaning Changed Forever
« Reply #7 on: March 29, 2011, 08:38:18 pm »
By the very title of your post,I have to agree with the "tesco" post. Whilst part of me wishes you every success,the thought of customers choosing to opt out of regular cleaning to just clicking the mouse every time the windows are starting to look a bit minging isn't doing anyone but yourself and the customer any favours at all. So the other part of me hopes it goes belly up too. Nonetheless,I bow to your inventiveness.

mci services

Re: Window Cleaning Changed Forever
« Reply #8 on: March 29, 2011, 08:45:50 pm »
I love the idea purely because they pay before you clean :D

love to hear how it all works. And how the postcode determines a price? good luck Gordon.

Pole 2 Pole

  • Posts: 1051
Re: Window Cleaning Changed Forever
« Reply #9 on: March 29, 2011, 08:59:06 pm »
How can you quote a price on a postcode alone? What's stopping the customer clicking on every month,then cancelling after you've broken your back after a first clean? Personally,I won't be too worried until I start seeing ads for it on tv  :)

dazmond

  • Posts: 24450
Re: Window Cleaning Changed Forever
« Reply #10 on: March 29, 2011, 09:05:40 pm »
i think it might be good for the add ons(gutters/fascias/conservatories)and one off cleans.not sure whether itll lead to regular work but fair play to you gordon for trying something different.


i prefer the regular maintenance 4/6/8 weekly window cleaning with just the odd "add on" here and there.also i go collecting mixed with SAE and BACS transfer.works well for me.


best wishes


dazmond
price higher/work harder!

dazmond

  • Posts: 24450
Re: Window Cleaning Changed Forever
« Reply #11 on: March 29, 2011, 09:10:24 pm »
pole to pole he could go on google street view and if you look closely you ll be able to get the exact property and price it up from there!thats what i do when i get a potential new customers address! ;) ;D ;D

you ll probably will get messers though gordon!letting customers dictate?itll be stressful letting the customer decide all the time when you turn up!!
price higher/work harder!

stevenpaulmatthews

  • Posts: 104
Re: Window Cleaning Changed Forever
« Reply #12 on: March 29, 2011, 09:10:44 pm »
Whatever next..............cricky

i wont be losing any shut eye i can tell you that

mci services

Re: Window Cleaning Changed Forever
« Reply #13 on: March 29, 2011, 09:12:16 pm »
i think it might be good for the add ons(gutters/fascias/conservatories)and one off cleans.not sure whether itll lead to regular work but fair play to you gordon for trying something different.


i prefer the regular maintenance 4/6/8 weekly window cleaning with just the odd "add on" here and there.also i go collecting mixed with SAE and BACS transfer.works well for me.


best wishes


dazmond

I think that is the point, it isn't for a newbie to build a round and have to rely on hits. It is for an established cleaner commercial or domestic. We all hate the one off cleans because you have to take time out to go quote and then get a yes or no, this way they see a price and if it is yes they pay and you slot it into your day and I would imagine it would be at a decent price as well and you aren't chasing money because if they don't click and pay you don't clean. Sounds good to me, but maybe I reading it wrong and that isn't the intended purpose but that is how I see it.

gordonswindows

  • Posts: 563
Re: Window Cleaning Changed Forever
« Reply #14 on: March 29, 2011, 09:16:52 pm »
A mixed reaction and some good points.

We didn't price by postcode we actually went put and priced all 19,367 houses in our first area in Perth

We then spent even longer inputting every address and postcode to build the basic data base and then we input the data one price at a time and yes it has taken us a very long time.

The lessons we learnt are invaluable and have allowed us to test other areas more quickly and as accurately.

The question of how do we cope with 300 in one area and only a few in another is the lads already have their weekly rotas and we will simply add in extra work as we need it

We have licensed a further six window cleaners who at present are backing up the present team learning and gaining experience with the aim of them soaking up the additional workload

The gutter cleaning we have already subbed out to a local young firm

The fact that they pay upfront (16 already signed up for pay for ten get twelve since six o'clock) gives the support of cash-flow also the clients who we tested before launch and the local surveys we completed showed the most annoying thing for a customer is having money collected from their house.

The second biggest complaint was how hard it is to find a window cleaner then when you do get one the customer has to arrange for the w/c to visit and quote and then the third why do I have to take the service every month

The best part of our service was that they buy a window clean anytime they like , at work late at night whenever it suits them and of course being able to have your mum dads friends or whoever's windows cleaned without having to involve them ... They love it

Gordon

 
Don't Give Up
@askforthemoney

gordonswindows

  • Posts: 563
Re: Window Cleaning Changed Forever
« Reply #15 on: March 29, 2011, 09:20:19 pm »
Stu you are spot on

The windows will make money but the add ons and there are more to come, will make a lot of money

Once they get used to us they will buy the next thing we offer them, after all everybody moans at Tesco but we all use them because they are there, they are always open and the price is there to see

Gordon
Don't Give Up
@askforthemoney

Pole 2 Pole

  • Posts: 1051
Re: Window Cleaning Changed Forever
« Reply #16 on: March 29, 2011, 09:21:37 pm »
You've obviously given this alot of time and thought and sweat and tears. I retract the tesco comment dude. Sorry. You've just upgraded to Waitrose :-)

Wc Solutions

  • Posts: 1829
Re: Window Cleaning Changed Forever
« Reply #17 on: March 29, 2011, 09:21:52 pm »
like anything, pros & cons....

my view you get back what you put in ...

so work hard, do a good job and you will be rewarded...

its not for me, but i should work well.

Matt Gibson

  • Posts: 2482
Re: Window Cleaning Changed Forever
« Reply #18 on: March 29, 2011, 09:25:38 pm »
Gordon,

If you ever decide to add Pressure Washing to the site, give me a buzz and we can sort something out. Im based in Glasgow but would be willing to travel. Good luck mate.

Cheers,

Matt

p1w1

  • Posts: 3873
Re: Window Cleaning Changed Forever
« Reply #19 on: March 29, 2011, 09:29:21 pm »
Fair play to you mate its not the way I personally want to do things but you seem to have put allot of effort in so you deserve for it to do well