[bobby p]

a lot of my work is £8  so i always must have change on me when offered a £10 note. usually i give 2 one pound coins but ive noticed if i  rummage in my pocket and start counting smaller shrapnel, nine out of ten customers say, no no no,keep that mate .   its got me thinking i could rake in quite a bit extra  by this method .  do you others do that ?

[Ian101]

sounds good idea ... gonna try that on my next 8 quid customer

[cozy]

Yeah, go for it, just don't do it twice to the same custy and hope custies don't talk to eachother, because it's easier than some think to lose a custy. If you have no problem replacing them, then knock yourself out!!

[bobby p]

ive noticed its as soon as they see a 20p piece that they start saying "keep it mate"

 i wouldnt offer lesser coins ,i know for sure that offering 1p or 2p or 5 p pieces is asking for trouble  .   im thinking i can have a £1 coin ready and offering and then start the rummage through a pocketful of 20p pieces.    gambling that theyll take the £1 only   .    does it sound a bit ARFUR DALEY-ISH ??

 

[Gav Camm lammy 283]

yes jus charge em a ten spot 

[dave0123]

Done that loads of times not on purpose. Also another is rummage in your pocket and say oh ive got no change on me!! alot just go keep it some may say knock it off next time

[Richard iSparkle]

i've noticed a lot of big issue sellers do it....   :

it always annoys me when it happens to me.  people notice all these things.  some wont mind, some will, but it's hardly professional.  depends what you want customers to think of you and your service.

[Steve Sed]

If you feel the need to practically swindle your customers, you aren't charging enough.

[cozy]

If you feel the need to practically swindle your customers, you aren't charging enough.

Post of the day.

[G Griffin]

ive noticed its as soon as they see a 20p piece that they start saying "keep it mate"

 i wouldnt offer lesser coins ,i know for sure that offering 1p or 2p or 5 p pieces is asking for trouble  .   im thinking i can have a £1 coin ready and offering and then start the rummage through a pocketful of 20p pieces.    gambling that theyll take the £1 only   .    does it sound a bit ARFUR DALEY-ISH ??

 

Not at all. But where did you learn that con method? Did Dave in the Winchester do it, when giving you your change for a VAT?

[Sean Dyer]

ive noticed its as soon as they see a 20p piece that they start saying "keep it mate"

 i wouldnt offer lesser coins ,i know for sure that offering 1p or 2p or 5 p pieces is asking for trouble  .   im thinking i can have a £1 coin ready and offering and then start the rummage through a pocketful of 20p pieces.    gambling that theyll take the £1 only   .    does it sound a bit ARFUR DALEY-ISH ??

 

Bit desperado mate, just a couple o quid on if you need the money

or rob a bank

[AC Window Cleaning]

When i used to go collecting for my old boss i got 15% of whatever i collected in and used to say i never had change to all the £8/9 customers,used to get an extra £10 most times.

[Clive McDonald]

If you did it to me i would give you  the ten.When i got inside i would tell my wife.

"Windies just done a pantomine of having no change so i'd give him ten instead of eight. He was useless, the pathetic scrote.I've seen better acting on eastenders."
"YOU PAID HIM! IDIOT.."
"Yes but he was funny.Groveling in an obvious way for two pounds.I was embarrased for him"
"And what about you, your shortnesss of breath, your heart palpitations, and coming over bad when anyone asks you for money.Your last lad wouldn't have left if you'd have paid him more instead of going into cardiac arrest and telling him you had a nervous condition every time he asked for a pay rise".

Does anyone else do this?

[VSP Home Care]

Oldest Cab drivers trick in the book mate.

A few of our Chinese delivery drivers do it, gets on my tits cause they think they are having me over.  If the foods hot and on time I always tell em not to worry.

But when they take the p and start counting out penny's I wait until they have the last one in my hand, even if they have to go back to the car 

One day I'll give him all that small change back from the bucket I have, £42.68 in change should teach him a lesson   

[Clive McDonald]

Perhaps it's just me then.

If they carry on asking for money(i'm starting to sweat just thinking about it) i load them up with doughnutss and tell them how lucky they are.Also if you buy cheap cornish pasties in a multibuy deal at the supermarket and have one ready for when they ask to stop at the shop.
"Here have this.That'll save you a couple of quid."
That way you save the time it takes to stop at a shop and get them to work through lunch if you make them eat it in the drive between.I always tell them how lucky they are to have such a good boss.

[Paul Coleman]

I don't always  get around to it but I try to have a decent stash of coins in a separate pocket with the smallest being 50 pences.  Although I price in multiples of one pound these days, I do have a fair bit of work where it is £xx.50.  It might also help if I need to do a small price increase this year to revert back to only increasing by 50p - though I would really like to get all the jobs onto pound multiples.

Yes I have been told to keep the change too, but this has never been by design.

[Clive McDonald]

Paul perhaps you should be less timid and more decisive. Just an observation, not meant as an insult.I think this would change your life for the better.

[Ian B]

Since I started window cleaning (about a hundred years ago), I have always had a float of £25 in change on me. I very rarely have any trouble with changing notes, except one customer, who is always the first on that day, will give me a twenty pound note for an £8 job. I see it as part of good (and efficient) service. Having said that, some people do say to keep the change. I had one the other day, £12.50, he was out cleaning the top windows of his conservatory because had had done the roof, he said I didn't need to do the top windows and gave me £15 and said keep the change..

[dazmond]

i always have a float of at least £80  in fivers,pound coins and 50ps.

and i  give back  money to any customers who gives me too much change back or thinks he/she owes 2 weeks money(when its only one)

i would never resort to the tactics you are implying.

no need to.


dazmond

[Ian B]

The trouble with floats is that it is dead money, so I try and keep it as low as is possible. £80 tied up for ever is not good.