[derek west]

snow and ice united - 0
flu bug city - 4

not been effected by the snow so far all though theres more on the way, but this flu bug is really putting a spanner in the works.

[Helen]

snow and ice united - 0
flu bug city - 4

not been effected by the snow so far all though theres more on the way, but this flu bug is really putting a spanner in the works.

Is that you with flu or the custies?

[Colin Day]

snow and ice united - 0
flu bug city - 4

not been effected by the snow so far all though theres more on the way, but this flu bug is really putting a spanner in the works.

Is that you with flu or the custies?

I was wondering too

[derek west]

i can see how it may be confusing, a little women flu  would not stop me from grafting, its the custies who have cancelled.

[Helen]

i can see how it may be confusing, a little women flu  would not stop me from grafting, its the custies who have cancelled.

Little women flu
Never had it myself....a slight sniffle and I take to me bed.

Maybe when you quote your custies, you ought to give them advise on how to eat and stay healthy

[derek west]

i can see how it may be confusing, a little women flu  would not stop me from grafting, its the custies who have cancelled.

Little women flu
Never had it myself....a slight sniffle and I take to me bed.

Maybe when you quote your custies, you ought to give them advise on how to eat and stay healthy

coming from me? your avin a giraffe aren't ya. maccies and curries?   

[clinton]

Very true derek

Think the end of the week and next week will be quiet as the weather will be bad here again..

[markpowell]

Some customers will use any excuse to cancel this time of year, sometimes will not answer door when you arrive etc, rather than just saying cant afford it with xmas, happens few times every year without fail, espacially people that booked weeks ago
Mark

[wayne zabel]

Last week I had 2 cancel the day before I was to do the job,2 cancelled quotes I was going to do for no reason and went to do a job on Saturday morning and got no answer at the door.Didnt even have the decency to call me and apologise.

Really peeeeed me off.

[clinton]

That does happen wayne and dont let it stop you mate,they seem to come in twos n threes mate,

Had that done to me before too with not answering the door :

Dont be calling them a piza or curry set meal mind

[derek west]

never had someone not open the door yet, fingers crossed it never happens.
all 4 that cancelled cos of flu have rebooked so its not like ive lost out and i'm never fully booked so theres always a space.

had someone call me to cancel when i was outside the front door, i knocked anyway and told them put the kettle on, its the least they could do. they rebooked and i did the job.

[markpowell]

Its worse when they cancel by text about 11 o clock the night before and dont eve have the decency to ring you
Mark

[Helen]

[coming from me? your avin a giraffe aren't ya. maccies and curries?   

Tongue in cheek comment "D" or maybe it was maccies in cheek

[Shaun_Ashmore]

22 years of cleaning carpets and you still get cancellations some even same day, I never got them 22 years ago it's more of todays people (that makes me feel old)

This is the time of year when people get the chance to get their carpets cleaned and then get cold feet and think that they need the money for something else or the weather puts them off or they get asked to an Xmas party it's called buyers remorse, I've had 2 this week luckily I filled them back up but it does mess with your diary planning.

Shaun

[Barry Livingstone]

Ive had the one customer rebook 3 times now, and she just phoned and cancelled again!

On the other hand I went out and did a quote for a customer and she called today again asking for a price for just the one carpet as if she was a new customer!

its tough times for some customers, I think next year will be harder.

Barry

[Doug Holloway]

Hi Guys

I get very few cancellations but 4 in past 6 days which is not good.

Just have to roll with it but it does mess up my diary.

Cheers

Doug

[Neil Williams]

Its worse when they cancel by text about 11 o clock the night before and dont eve have the decency to ring you

I'd consider that quite a result
I've had a couple over the years that have done it at 8am, literally as I'm getting myself together ready to set off. Now that sort really pee me off.

As for flu, a real flu makes you bedbound where you can hardly get out of bed, anything else is a cold. So I would excuse people who have 'real flu.'

[clinton]

Specially even more and cancel at a late time and i guess thats our new clients as my regulars dont really do that.

Shouldnt have said that now as il prob get a text

[derek west]

looks like snow and ice utd are gonna score a few goals tomorrow, if this snow keeps up.

[Steve. Taylor]

Got your letter cheers big ears