[gavin pedley]

It seems that WCP will soon be a thing of the past, and compass180 will take over, the bad bit for us is we will have to pay monthly to use it, and it will be web based. 
http://www.windowcleanerpro.com/compass180.php

[wpclean]

It will be interesting to see the improvements and the price.

[darren clarke]

just an other way to get more money out of window cleaners,   

[gavin pedley]

I know i feel slightly robbed as i only recently paid out for it now this

[BradMonks]

Hi Guys

Please note that it isnt a case of Window Cleaner Pro will be no more, it is a case that technology is moving at a very quick pace and we want/need to keep up with it to offer our customers the best there is as far as software is concerned.

For full details please see http://www.windowcleanerpro.com/compass180.php

best regards
Brad and Ian

[darren clarke]

will it be like a lot of other things,  u ahve to buy the new stuff to get all the back ups and if you got the old ones  tuff luck 

[ianhannaford]

will it be like a lot of other things,  u ahve to buy the new stuff to get all the back ups and if you got the old ones  tuff luck 

As Brad pointed out WCP will still exist and everyone will still be able to use it without any problems. All your data will be fine and no-one has to join Compass180 if they want to continue using WCP. Compass180 is being developed to meet a new set of requirements and may not be suited to everyone, however this new version will be where we are concentrating most of our efforts as we see this as the future of our business and one of the leading products in the service based industry.

Cheers

- Ian

[erithwc]

Compass180 online system one big issue for me would be internet hackers getting all my round info 

[p1w1]

so does that mean all the added stuff that was said will be deleveped for wcp when you where launching it will now not happen like dept list for wcplite the ability to text customers from it etc if so have to say i feel a bit robbed as these are the reasons i purchased it a, for what it already did and b, for the promised updates.
or the bottom line will there ever be updates for wcp again
paul

[BradMonks]

Compass180 online system one big issue for me would be internet hackers getting all my round info 

We have always taken data security very seriously and we wouldnt develop an unsafe system or application.

Along with hundreds of thousands of people i bank online, i wouldnt do that if it wasnt secure.

Hackers are after direct financial reward for their efforts, i doubt their interest lay with hacking round information.

BR's
Brad

[Davie T]

Brad or Ian,

What is roughly the price per month you expect to charge - including backup facility etc.?

Davie

[BradMonks]

so does that mean all the added stuff that was said will be deleveped for wcp when you where launching it will now not happen like dept list for wcplite the ability to text customers from it etc if so have to say i feel a bit robbed as these are the reasons i purchased it a, for what it already did and b, for the promised updates.
or the bottom line will there ever be updates for wcp again
paul

During our end of year review Window Cleaner Pro made a loss ... it was financially supported by our other projects that we are involved with. Our FA advised us to cease trading which we expected would be the advise, we chose to look at another option which enabled us to support our existing client base.

This meant we had to change the business model to ensure a revenue stream to enable us to progress development rather than close the business and leave all WCP users with no support at all..

Developing WCP was not a cost effective option as the features required would have to be 'shoe-horned' into it, surely better to create a new, purpose built product that will satisfy a customers requirements??

If you are still using Windows 3.1 then i have no argument!! Software evolves and so must we as a company...or we cease to exist.

 

[BradMonks]

Brad or Ian,

What is roughly the price per month you expect to charge - including backup facility etc.?

Davie

Hi Davie

We are not in a position to give a definitive price as yet, the software is still in development stages.

We expect to see a monthly costing of no more than £25-£35 per month

BR's
Brad

[kate1]

Server backed up Brad?

[Davie T]

Thanks,

A lot of money and a substantial increase to me too.
Does your projected monthly price you quote include VAT ?

I have used WCP for 1 year last month. No problems, no complaints.
To then invest in a future venture, keeping in mind that you have, over the last year, experienced a difficult financial trading situation, is a big ask.  
Lets say I do and others do not update to the new software, it puts my annual contibution in jeopardy etc.
 My selfish approach to this new product is financial and takes no heed to your investments in the update.

Davie

Davie

[Steve CM]

could see this coming a mile off.

I for one have said i would pay for features i want but i can't help thinking that this is a massive oversight from WCP with factoring the costs from the start. I Like WCP and would even pay for further development but by asking for a monthly fee for a new programme i bet you boys are rubbing your hands together. If we wanted to upgrade to the new programme would we get the cost of the outdated app discounted from the new one? I feel let down from all the promosies made when i first switched to wcp...only to be told 18 months later i need to throw this one in the bin and start again. I don't want this to be viewed as bad mouthing but i believe we are all entitled to our opinions. I feel its a massive let down abandoning WCP after all the promosises that were made

[Lee13]

I'll be interested to see what features will be included with this new system.

I'm currently using George for scheduling and Quickbooks for book keeping.

Ideally a system that does everything, that is user friendly, and allows you to create professional looking invoice as well as scheduling and book keeping would be ideal - although at the price you are suggesting I wouldn't expect anything less

[kate1]

Already there Lee and have been for ages

[BradMonks]

Server backed up Brad?

Hi Kate

We intend to run Compass180 in the same enviroment as our other larger Blue Chip clients, using the latest virtualized environments.

BR's
Brad

[ianhannaford]

Thanks,

A lot of money and a substantial increase to me too.
Does your projected monthly price you quote include VAT ?

I have used WCP for 1 year last month. No problems, no complaints.
To then invest in a future venture, keeping in mind that you have, over the last year, experienced a difficult financial trading situation, is a big ask.  
Lets say I do and others do not update to the new software, it puts my annual contibution in jeopardy etc.
 My selfish approach to this new product is financial and takes no heed to your investments in the update.

Davie

Davie

Hi Davie,

We are both glad that you like the current system and as we have mentioned before, no-one is being forced to migrate from WCP to Compass180.

We are simply stating that this is the next step for us as a company as it opens the product up to other service based industries as well as Window Cleaning. When we did the Windex show earlier this year, the feedback that we had was overwhelming and it proved to us that there is a need to progress the software to the next level. We felt that trying to incorporate all the features in the current application was a) not the correct thing to do technically and b) it meant investing more time and money that we could not justify.

Everyone is still free to use WCP as it stands and there maybe a time in the future where we do decide to update, however with the sale of Java to Oracle earlier this year it is uncertain whether Microsoft will be able to support Java based applications. This together with the fact that all our other applications are all web based it seemed the correct option to create something from scratch using all the experience that we have gained over the years from WCP and the input from previous customers.

Like we said on the site that Compass180 won't be suited to everyone, it is for those that feel they have outgrown WCP and would like to utilise new and emerging technologies in order to help you run your business better.

We are in the earlier stages of development and we encourage everyone to follow our progress on Twitter as I think it will provide an insight into some of the features that we are working on in real time.

- Ian