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mci services

Re: NVQ
« Reply #20 on: August 09, 2010, 11:12:56 pm »
Matt it does not do any harm to offer additional services and that would sounds a good idea. I do not offer to many extras my self as far as clearing gutters is concerned as I do not have a vac system although in the past it has brought in one off work that has lead to other work and sometimes more than paid for whatever leaflets I have delivered

Sapphire Window Cleaning

  • Posts: 2942
Re: NVQ
« Reply #21 on: August 09, 2010, 11:16:53 pm »
Thanks Stu, at the moment I am only offering gutter cleaning and window cleaning.
I am seriously going to over price conservatory roof cleans as I hate these with a passion, always takes longer than planned and customers don't want to pay more than £40 even if it takes you several hours.
Stu can I ask you how you target and advertise in the commercial/industrial sector?




Matt
Reaching parts traditional window cleaners can not reach.

mci services

Re: NVQ
« Reply #22 on: August 09, 2010, 11:37:37 pm »
Thanks Stu, at the moment I am only offering gutter cleaning and window cleaning.
I am seriously going to over price conservatory roof cleans as I hate these with a passion, always takes longer than planned and customers don't want to pay more than £40 even if it takes you several hours.
Stu can I ask you how you target and advertise in the commercial/industrial sector?
matt I am still looking for that answer, the commercial I have has come from being seen, yellow pages, web site and free directory's. my dad and brother are 90% commercial and are not all that keen on telling me things, my dad has now retired but had some very large commercial contracts but he had a background of working for national company's as a regional manager and it was a case of who you knew and a bit of wining and dining and basically bribery back in the eighty's, but as my dad is now retired my brother has downsized the business and is taking on more residential as he was always just a window cleaner and the old ways do not apply so much now a days. so its a case of learning for me and my brother but he definitely get more leads commercial wise and it really is down to doing business with a lot of company's over a long period of time



Matt

Sapphire Window Cleaning

  • Posts: 2942
Re: NVQ
« Reply #23 on: August 09, 2010, 11:45:35 pm »
So networking with other businessmen within the areas that are covered.
getting to know the RIGHT people lol.
The old saying it isn't what you know its who you know.




Matt
Reaching parts traditional window cleaners can not reach.

mci services

Re: NVQ
« Reply #24 on: August 09, 2010, 11:53:11 pm »
yes it always amazes me the jobs my brother picks up, he doesn't advertise very much and has no website, he does not go on forums ::) but still picks up more commercial than me ;D

Sean Dyer

  • Posts: 2947
Re: NVQ
« Reply #25 on: August 09, 2010, 11:59:17 pm »
stan what is it with about 99 shoe shops factories in and around waterfoot??

why so many

ps sorry this seems random but he mentioned it in an earlier post in this thread about being in the footweat trade and i know he lives round there :) sorry for hijacking

G Griffin

  • Posts: 40745
Re: NVQ
« Reply #26 on: August 10, 2010, 07:59:57 am »
stan what is it with about 99 shoe shops factories in and around waterfoot??

why so many

ps sorry this seems random but he mentioned it in an earlier post in this thread about being in the footweat trade and i know he lives round there :) sorry for hijacking

 Footnote for Stan.
⭐⭐⭐⭐⭐⭐

kate1

Re: NVQ
« Reply #27 on: August 10, 2010, 08:02:25 am »
Matt

Before you call.

TPS/TCP the numbers, because they may have opted out of cold calls.  Can occur a £5k fine.

Its unlikely, but just to be on the safe side

Sapphire Window Cleaning

  • Posts: 2942
Re: NVQ
« Reply #28 on: August 10, 2010, 09:51:44 am »
Thanks for the heads up Kate, I will double check all the numbers before I call them





Matt
Reaching parts traditional window cleaners can not reach.

kate1

Re: NVQ
« Reply #29 on: August 10, 2010, 09:59:03 am »
https://www.tpsmanage.com/?m=

There you go Matt.

You can check individually for free, however if you have a large batch there is a small fee to pay

Sapphire Window Cleaning

  • Posts: 2942
Re: NVQ
« Reply #30 on: August 10, 2010, 10:10:10 am »
Thanks Kate, I have bookmarked that page.
How many calls do you make a day?



Matt
Reaching parts traditional window cleaners can not reach.

kate1

Re: NVQ
« Reply #31 on: August 10, 2010, 10:23:45 am »
Hi Matt

Depends what Im selling.

PAT electrical testing, quick call, people know what your ringing about, can do prob 25 an hour for something like that.

But if I were doing delegate sales, it would take longer because you have to explain in more details what you are calling about

Your calls should be pretty straight forward, if its care homes, the manager.  The only problem with this is that you dont have a name - always best to have a name when you are cold calling.  Some places operate a "no name policy", so wont put you through if you dont have a name.  But I dont think it will be too hard.  Its just you have to bear in mind how many sales calls these homes get a day trying to sell different things to them.  Food, work wear, linen services, etc etc. Your main selling point is going to be price, please correct me if I am wrong.  But what your after is the opportunity to quote

Do you need an appointment for what you want to do, or can you just price a job up and then send the details without them being present?

Hope that helps