[Dave Anderson]

Have been going a while now, have a nice round which has plenty of work combined with plenty of time off...

Just been through my 'players' list and made the decision to dump half a dozen customers. Despite them being a PITA,  I still regret losing money/custom...

Do you have good head/bad head moments when you have to do this?

Cheers
Dave.

[simon knight]

With PITA custies always a good head....life's too short!

[david watts]

try to keep em at the mo do them on days likethese when its not so clever

[geefree]

I do all them type of calls, ... when / if i ever catch up and start running out of work...( though thats rare nowadays,)

or if its raining  ....

Why cant you just up the prices on these totally,?

i have on a few,

Nothing to lose ,   if they dont like the new price,  they can jump!

and if they do , then you will clean them with a smile on your face 

[bobby p]

who needs grief? not in this game. best to drop messers as soon as you can and i would rather knock on a hundred fresh doors ,nay a thousand fresh doors than ever look at a messers windows again

[A & J Owen Window Cleaning]

We've dumped one this week because she hadn't let us clean the windows since December (she was always on holiday). They were filthy when we did them on a boiling hot day, leaded windows and wouldn't let us use wfp. She waited 6 weeks and then said they were still dirty when we cleaned them and demanded we come round the following day!

You just don't need the hassle. Even if they pay an extra £1 or £2 they will still always be trouble.

Bad payers are an automatic no no also