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Deep Cleaning Solutions

  • Posts: 673
Customer taking over!!
« on: June 19, 2010, 05:11:54 pm »
I was cleaning a front room carpet today for an asian famliy,
when i notice a draught mark that i missed.
I walk out to the front garden to get a bit of ultrapac,
when i come back mrs patel is going for it,hammer and tongues!.......

......Yes there she was,wand in hand cleaning the carpet shouting.....

.......... "VERY GOOD CLEANER" ,... "VERY GOOD CLEANER".

Her technique leaved alot to be desired,
hand constantly on trigger on a wool hessian backed carpet.  :o

Never mind at least she made a mean curry.  ;D
David.
Owner of Deep Cleaning Solutions.
Expert in Web Design & SEO
www.rocketwebsitedesigners.co.uk

wayne zabel

  • Posts: 1082
Re: Customer taking over!!
« Reply #1 on: June 19, 2010, 05:46:39 pm »
Did a job last weekend for an Asian family and they had me join them in the garden for a lunch - dont quite know what I ate but I did it out of courtesy. :)

Paul Redden Countryfresh

  • Posts: 773
Re: Customer taking over!!
« Reply #2 on: June 19, 2010, 05:48:16 pm »
I was cleaning a front room carpet today for an asian famliy,
when i notice a draught mark that i missed.
I walk out to the front garden to get a bit of ultrapac,
when i come back mrs patel is going for it,hammer and tongues!.......

......Yes there she was,wand in hand cleaning the carpet shouting.....

.......... "VERY GOOD CLEANER" ,... "VERY GOOD CLEANER".

Her technique leaved alot to be desired,
hand constantly on trigger on a wool hessian backed carpet.  :o

Never mind at least she made a mean curry.  ;D

Same experience here  ::)
"So basically its a big vax!"

hotsteam

  • Posts: 425
Re: Customer taking over!!
« Reply #3 on: June 20, 2010, 01:05:14 am »
I only ever get a stale cheese sandwich ! 
I must work in the wrong areas  ::)

Jason Hedges

  • Posts: 1035
Re: Customer taking over!!
« Reply #4 on: June 20, 2010, 02:25:57 am »
It seems to me that only Asians watch over us like hawks while we're working, whats wrong with them? Did a job a few weeks ago and the man and lady stood in every room while we worked getting in the way all the time. There must be a reason, was wondering whether the family kitty for their next house was hidden somewhere?!?!...

All the best,
Jason.

M.Acorn

  • Posts: 7223
Re: Customer taking over!!
« Reply #5 on: June 20, 2010, 08:42:49 am »
Quote
It seems to me that only Asians watch over us like hawks while we're working, whats wrong with them?

Have found that too,wonder why ?
What goes around comes around

robert meldrum

  • Posts: 1984
Re: Customer taking over!!
« Reply #6 on: June 20, 2010, 10:49:51 am »
Agree with that. If it's not the adults pointing out every little spot or appearing with an endless supply of rugs............it's the kids jumping around spilling sweets all over the place.

Complete lack of parental discipline and I reckon a complete lack of courtesy

Colin Day

Re: Customer taking over!!
« Reply #7 on: June 20, 2010, 10:52:24 am »
The anti racist police will be along soon ;D ;D ;D

Carpet Dawg

  • Posts: 2968
Re: Customer taking over!!
« Reply #8 on: June 20, 2010, 11:34:44 am »
Its not racism its a fact of life! They are the worst of the worst people to work for! And should i even mention the fact that they are as tight as f.... and the haggling! I cant be bothered with that! my life is stressful enough dont need a battle over my price. Its like they want to you to work for free! And every businessman or woman i talk to it about say exactly the same thing..

Cheapskate perfectionist thats what they are. I have about three good asian customers but even two of those moan about the price every so often. Thats 3 good ones in 10+ years of trading.
As soon as i get a bad one they automaticly go on the "pooplist" and they'll never see my services again, just hang up the phone on them when they call lol (Same goes for all colours and cultures by the way!)

Tony

clinton

Re: Customer taking over!!
« Reply #9 on: June 20, 2010, 11:47:16 am »
Colin  the cornish ones ;D

I tend to say am booked up for 6 weeks that normally puts them off ;D

Very true about wanting the extra rug or room while your here free as it will only take you another 5 mins::)

Yes they do tend to watch over you and thats not something i tend to put up with anymore ::)

Colin Day

Re: Customer taking over!!
« Reply #10 on: June 20, 2010, 11:52:21 am »
Hey Tony, even if it was racist it wouldn't bother me... It's just that a topic similar to this was closed down because some do gooder took offence ::)

I work for quite a lot of Asians and I find they vary, but in the main, I share the same experiences as some of the posts above and even some "Chalky" custy's barter and stand over me when I'm working..... ;D

Carpet Dawg

  • Posts: 2968
Re: Customer taking over!!
« Reply #11 on: June 20, 2010, 12:02:03 pm »
yeah i remember the thread your talking about Colin. That was annoying as i didn't get to have my say then lol
That was ridiculous what some people where saying about wanting to have the thread closed down, they are more that welcome to my pooplist :)

I just see it as a FACT of life! which it is.

Colin Day

Re: Customer taking over!!
« Reply #12 on: June 20, 2010, 12:08:59 pm »
yeah i remember the thread your talking about Colin. That was annoying as i didn't get to have my say then lol
That was ridiculous what some people where saying about wanting to have the thread closed down, they are more that welcome to my pooplist :)

I just see it as a FACT of life! which it is.

 ;D ;D ;D

robert meldrum

  • Posts: 1984
Re: Customer taking over!!
« Reply #13 on: June 20, 2010, 12:19:07 pm »
Talking of RACISM ................would you believe a pub in Dundee was forced to take down an English flag which had been pinned up behind the bar. Some one complained to the police and they insisted it was removed

It was the normal St Georges flag but had a comment added...............as a joke.............about a Robert Green being a Scottish supporter or something like that.

Was it being RACIST or just TAKING THE MICK which bounces back and forth and always will.

Sad old world.

james roffey

Re: Customer taking over!!
« Reply #14 on: June 20, 2010, 12:22:02 pm »
Only been going a year only had a couple of Asian customers ended up walking out on both due to them wanting me to discount so heavily it was not worth doing, i think they were both quite surprised, i just said that i have plenty of customers that pay "that price" so why should i do it for less, my customers expect value for money and a professional job, said that they could easily find someone cheaper and suggested they do that ::)

Paul Redden Countryfresh

  • Posts: 773
Re: Customer taking over!!
« Reply #15 on: June 20, 2010, 02:42:57 pm »
Only been going a year only had a couple of Asian customers ended up walking out on both due to them wanting me to discount so heavily it was not worth doing, i think they were both quite surprised, i just said that i have plenty of customers that pay "that price" so why should i do it for less, my customers expect value for money and a professional job, said that they could easily find someone cheaper and suggested they do that ::)

Nice one james.........and they think their doing you a big favour!
"So basically its a big vax!"

JandS

  • Posts: 4327
Re: Customer taking over!!
« Reply #16 on: June 20, 2010, 03:44:14 pm »
When they ring that's when the big prices come out, if they still want me then
fair do's.

John
Impossible done straight away, miracles can take a little longer.

Shaun_Ashmore

  • Posts: 11382
Re: Customer taking over!!
« Reply #17 on: June 20, 2010, 04:54:45 pm »
I have had alsorts of different kinds of customers and I agree about some Asians but I had a lovely guy who asked me to clean his BW that had previously cleaned and shrunk by the previous cleaner. It was dirty it had been restretched from the previous cleaning experienced but the room was fairly empty and I was offered a drink which I gladly took as it was a hot day and I then performed a great job for him which he congratulated me on and paid me and I wish all of my customers were like that.

I also had a farmers wife watch me clean a very dirty draylon suite which by all accounts wasn't that dirty!!! then after the job was done wanted to negotiate the price after she was given a quote over the phone and a quote before I touched the suite (worked for farmers before) they do say that you never see a poor farmer and that's probably why and I know which customer I would rather work for!

Shaun

clinton

Re: Customer taking over!!
« Reply #18 on: June 20, 2010, 08:41:47 pm »
Where is richard ;D

jasonl

  • Posts: 3183
Re: Customer taking over!!
« Reply #19 on: June 21, 2010, 08:28:13 am »
If asians are cooking , I alway ASK for some curry , I tell them I am seing if it is as good as the last one. They always love being asked to provide food .

If they are Muslim it is part of thier religion to never leave a "traveller" hungry.
I clean carpets
I dry Buildings