[gleamtecwindows.]

the brush has to be bought extra with the clx model,,

[Crystal-clear]

 Let him up it to £50 its a brilliant pole I spent £250 3 years ago and l recently spent £30 on clamps
So £280 in 3 years that's less then £100 a year what is your average spend per customer per year £140 £150? More? £300?? we all want regular work so if Alex wants regular money every 3 years and ups his prices to make it worth while to stay trading then by god let him honestly if he wanted to charge £100 for clamps I'd pay it best purchase ever
How can you put a price on your health my arms used to be fooked went with Gardiner and they are pretty much healed

Let him up his prices to make it worth while keep the products coming we support all price rises!!

[Alex Gardiner]

We do have a new website under construction (nearly complete)

Alex,

If it's not already done (and if it's not too late if not), is it possible to have a part number or code associated with everything you sell?  It'd make it a great deal easier when looking for a specific item that I've bought before.

Vin

The current website and order software that we use does have a unique product code assigned to each item. However the downside is that this is never displayed on the website, the product or the invoice it is only something that we see whilst using the software and is on the packing list (LH column) that you will receive. You also cannot then use this code to search for the item on the website. You could ring up and quote the product code and the sales team will be able to locate the item on our sales software though if needed.

On the new website system each product also has a product code assigned to it. This is not displayed on the product page, but it is displayed once the product is added to your cart. You can also input a product code from a previous order and the website will search for the item matching the code. The code is also displayed on your order paperwork and online.

The new website will also have an account facility where you create an account and then you can log in anytime you want to check the state of progress of your orders and also all of your last 2 years worth of order history is available for you to see exactly what has previously been bought.

[Perfect Windows]

Lovely - searching for items will be simple, so just the thing I'm looking for.  Thanks.

Vin

[G Griffin]

Has anyone checked out the price for replacement new style clamps SLX22 over £50+vat. Also I'm still waiting on my free beanie from the pole I bought, if you advertise free beanie I'd expect a free beanie.

if you are not happy about the price,buy somewhere else! you can't have a very good quality clamp at a cheap price!

Alex, you can go to bed now. Your guard dog's here.

no,just being honest! you can't come here on your first post complaining about prices! if you think it is too expensive nobody force you to buy them!

Why? How many posts do you have to do before you can have a moan?
And it's the way you defend Gardiners, at times. You are overly defensive.
They are running a business and don't need you to fight their battles. Their products and service will be the base of their success not individuals' comments.
And they'll sell their products and service to make money not to make peoples' lives easier. Gardiners are very good at what they do but it's a two way thing.
So stop the sycophancy, Alex won't stop trading because of some negative comments.

[ben M]

Has anyone checked out the price for replacement new style clamps SLX22 over £50+vat. Also I'm still waiting on my free beanie from the pole I bought, if you advertise free beanie I'd expect a free beanie.

if you are not happy about the price,buy somewhere else! you can't have a very good quality clamp at a cheap price!

Alex, you can go to bed now. Your guard dog's here.

no,just being honest! you can't come here on your first post complaining about prices! if you think it is too expensive nobody force you to buy them!

Why? How many posts do you have to do before you can have a moan?
And it's the way you defend Gardiners, at times. You are overly defensive.
They are running a business and don't need you to fight their battles. Their products and service will be the base of their success not individuals' comments.
And they'll sell their products and service to make money not to make peoples' lives easier. Gardiners are very good at what they do but it's a two way thing.
So stop the sycophancy, Alex won't stop trading because of some negative comments.

[G Griffin]

You're welcome  .

[gary evans]

Hi Alex

You mention free caps & beanies with poles.

I have brought 8 Carbon poles & all i have ever had is pens or hose cutters.

On top of the connections & 4 reels of hose.

Dont know what ive spent in less than 12 months but a lot.

Gary

[robert mitchell]

Are people really moaning about not getting a hat?!!!

Its a FREE GIFT, if you don't get one so what?

[G Griffin]

The free hats are too expensive. 

[Paul Coleman]

Could I buy a beanie and get a free pole please?

[Alex Gardiner]

Hi Alex

You mention free caps & beanies with poles.

I have brought 8 Carbon poles & all i have ever had is pens or hose cutters.

On top of the connections & 4 reels of hose.

Dont know what ive spent in less than 12 months but a lot.

Gary

Hi Gary

It would seem that you have been 'short-changed' on the free gift front - I know it's free and I know it's a gift, but still.....

Drop me an email and I can sort something out for you 

[Dave Willis]

We do have a new website under construction (nearly complete)

Alex,

If it's not already done (and if it's not too late if not), is it possible to have a part number or code associated with everything you sell?  It'd make it a great deal easier when looking for a specific item that I've bought before.

Vin

The current website and order software that we use does have a unique product code assigned to each item. However the downside is that this is never displayed on the website, the product or the invoice it is only something that we see whilst using the software and is on the packing list (LH column) that you will receive. You also cannot then use this code to search for the item on the website. You could ring up and quote the product code and the sales team will be able to locate the item on our sales software though if needed.

On the new website system each product also has a product code assigned to it. This is not displayed on the product page, but it is displayed once the product is added to your cart. You can also input a product code from a previous order and the website will search for the item matching the code. The code is also displayed on your order paperwork and online.

The new website will also have an account facility where you create an account and then you can log in anytime you want to check the state of progress of your orders and also all of your last 2 years worth of order history is available for you to see exactly what has previously been bought.

My wife would love to see the last seven or eight years order history! Not sure I would - I'd top meself!