Interested In Advertising? | Contact Us Here
Warning!

 

Welcome to Clean It Up; the UK`s largest cleaning forum with over 34,000 members

 

Please login or register to post and reply to topics.      

 

Forgot your password? Click here

Recent Posts

Pages: [1] 2 3 ... 10
1
Window Cleaning Forum / Re: Bin or not?
« Last post by Tam1872 on Yesterday at 11:27:53 pm »
To be honest,  I've had more complaints about the guy who works with me leaving the gate open than anything to do with window over the years.

I constantly tell them to mind the gate going out of gardens and it must annoy them as I'm constant with it.


I totally get there point aswell. I seen one of my customers chasing his dog up the street before, and i said to him when he was passing, I wish mine would go a walk without me.

We had done his windows 5 mins previously and I don't know why I didn't realise it's obviously our fault he's now chasing his dog.  He came marching back down with it and the way he looked at me it dawned on me that the guy who was working for me left the gate open.

If his dog is knocked down because we left the gate open it could end up costing thousands in vet bills. Or even worse and a car kills it.  It would be a big, big problem.

I'd be in the house grabbing the baseball bat if my dogs been run over as someone didn't shut a gate.
2
Window Cleaning Forum / Re: Taking cash and not declaring it
« Last post by dazmond on Yesterday at 05:58:12 pm »
My Barber got caught probably 25 years ago.It was long before contactless cards and online banking.
His wife had a good job and all his work was cash.

When he got called in he said they live of mostly his wife’s salary but they had already looked in to her accounts as well.I can’t remember the exact figures but he got hit for about 20k + interest  which he had to pay back in instalments.Took him years.

Making tax digital is not for are benefit.The problem is those that want to avoid it will still find away around it.

I only clean commercial every business goes through the bank so skimming a bit isn’t an option but the way are government wastes money sometimes I can’t blame people who do.

I’ve not found a tradesman yet who refuses cash.

No one will be able to avoid it as cash disappears. Its getting less and less as the years go on. Even buskers have card readers now!
3
Window Cleaning Forum / Re: Bin or not?
« Last post by AuRavelling79 on Yesterday at 09:36:44 am »
Just had a text from a customer asking to cancel as I left his side gate open.

He said: "Just found my side gate open wide. Can I exclude you and look for alternatives?"

Normally go through his garage if he is home but every now and then through the side gate. Thing is the padlock is always open (he doesn't unlock it each time). So anyone could gain access if they wanted to. Every time I go through there I close it but must have forgot this time.

Here's the classic. I've been cleaning his  windows for 10 years without any problems!

Not sure whether to save it or just say yes you can cancel thanks for your past business. Only thing in his favour is that it is my mistake but the pettiness of it makes me think stick it mate.

Price is good for the time it takes.

Ironically his neighbour came up to me on the day of the clean and I got him for £40 regular, this customer is £33.



Thoughts?

"Hi customer,  I hope you and your family are keeping well.

Are you asking my permission to cancel my services because you believe I left your always unlocked gate open once in ten years?

Please advise as soon as reasonably practicable if so as I have a small waiting list of customers that I can select from to take your place.

With best wishes"

4
Window Cleaning Forum / Re: Cup a Soup Time again
« Last post by Scottish Cleaning Service on Yesterday at 09:35:57 am »
Always used to love a roasting Bovril at halftime when watching football. Not been for decades now and don't know if they still sell the stuff.

Still sell it at My local club Runcorn Linnets



Mmmmmmmmm

Just bought Bovril Cups Beefy Drinks 6 Cup Sleeve x 6 Packs on Amazon for £13. Will listen to old firm game and have one at half time to reminisce about my football past. 😉
5
Window Cleaning Forum / Re: Cup a Soup Time again
« Last post by jonboywalton75 on Yesterday at 04:25:03 am »
Always used to love a roasting Bovril at halftime when watching football. Not been for decades now and don't know if they still sell the stuff.

Still sell it at My local club Runcorn Linnets



Mmmmmmmmm
6
Window Cleaning Forum / Re: Cup a Soup Time again
« Last post by Stoots on November 01, 2025, 09:01:43 pm »
I used to think sugar caused diabetes but apparently it doesnt so i now happily eat crap everyday... normally have a meal deal, bag of crips, sarnie, fizzy drink and usually some chocolate or cake as well lol

Still only 12 stone odd with a 34 waist though  8)
7
Window Cleaning Forum / Re: Bin or not?
« Last post by Stoots on November 01, 2025, 08:52:44 pm »
I once cleaned a house where i text them every day before for gate but it was never open. It was only waist height farm style gate, it only had a latch but it was low down so you couldnt reach it. I used to do the front and knock the door for them to open it. I did this job about 4 times unitl one day i knocked and no answer. So i did the front cleaned next doors then went back and knocked again. I thought sod this and reached over the gate with my pole managing to unlock the gate. I went in and did the back windows, the bloke came out and said how did you get in. I told him how, he said ok dont clean my windows again, i was polite said sorry whats the problem, he said i dont want anyone climbing my gate it might break. I apologised and said no i didnt touch it i just put my pole over and unlatched it. The guy was getting angry and said finish the windows if you want paying and dont do them again.

I was honestly shocked at the cheek all the time i had text him and he just left it locked then when i did try to complete the clean he sacked me off.

I didnt the finish the clean and i never chased him for the payment but i did tell the fat c@nt exactly what i thought of him right to his face which i will tell you was far more satisfying than it would have been if i had walked away and stayed calm, paid or not.

So my opinion is ask the guy exactly what he means then make sure you tell him to get f@@ked.
8
Window Cleaning Forum / Re: Bin or not?
« Last post by tlwcs on November 01, 2025, 07:16:59 pm »
 ;)
I would text to understand what he wants you to do. I have found two ways to upset a customer. One is to leave the gate open and the other is to park in front of their driveway. I used to park in front of a customer's driveway and clean another two homes while I was parked there. He duly cancelled a few months later and I was over the moon because his was a hard clean.

You realise I've left the gate open once in 10 years.

Its also been windy this week so might not even have been me!

I'm not texting back anything. Dont need to waste my time with a pointless back and forth.


Go on. Send him a smiling emoji 😁
9
Window Cleaning Forum / Re: Bin or not?
« Last post by jay moley on November 01, 2025, 07:11:38 pm »
I would text to understand what he wants you to do. I have found two ways to upset a customer. One is to leave the gate open and the other is to park in front of their driveway. I used to park in front of a customer's driveway and clean another two homes while I was parked there. He duly cancelled a few months later and I was over the moon because his was a hard clean.

You realise I've left the gate open once in 10 years.

Its also been windy this week so might not even have been me!

I'm not texting back anything. Dont need to waste my time with a pointless back and forth.
10
Window Cleaning Forum / Re: Bin or not?
« Last post by Scottish Cleaning Service on November 01, 2025, 06:53:18 pm »
I would text to understand what he wants you to do. I have found two ways to upset a customer. One is to leave the gate open and the other is to park in front of their driveway. I used to park in front of a customer's driveway and clean another two homes while I was parked there. He duly cancelled a few months later and I was over the moon because his was a hard clean.
Pages: [1] 2 3 ... 10