1
Window Cleaning Forum / Re: Ionics rapido hosereel
« Last post by dd on Yesterday at 10:14:16 pm »Do you use 6mm hose?
Recent Posts
2
Window Cleaning Forum / Re: Ionics rapido hosereel
« Last post by robert mitchell on Yesterday at 08:11:23 pm »Battery is brand new lithium , stays above 13v .
Connections are all good ..
Connections are all good ..
3
Window Cleaning Forum / Re: Ionics rapido hosereel
« Last post by Scottish Cleaning Service on Yesterday at 03:51:34 pm »My reels were rapid and eventually slowed down. Found out it was to do with the wire connections. Ended up using connector block rather than spades and made a vast difference.
4
Window Cleaning Forum / Re: Bin or not?
« Last post by AuRavelling79 on Yesterday at 12:18:15 pm »Just had a text from a customer asking to cancel as I left his side gate open.
He said: "Just found my side gate open wide. Can I exclude you and look for alternatives?"
Normally go through his garage if he is home but every now and then through the side gate. Thing is the padlock is always open (he doesn't unlock it each time). So anyone could gain access if they wanted to. Every time I go through there I close it but must have forgot this time.
Here's the classic. I've been cleaning his windows for 10 years without any problems!
Not sure whether to save it or just say yes you can cancel thanks for your past business. Only thing in his favour is that it is my mistake but the pettiness of it makes me think stick it mate.
Price is good for the time it takes.
Ironically his neighbour came up to me on the day of the clean and I got him for £40 regular, this customer is £33.
Thoughts?
"Hi customer, I hope you and your family are keeping well.
Are you asking my permission to cancel my services because you believe I left your always unlocked gate open once in ten years?
Please advise as soon as reasonably practicable if so as I have a small waiting list of customers that I can select from to take your place.
With best wishes"
Really? 🤔
No. The waiting list for my service is long.
They wait until you tell them they're allowed on your round? Ok.
And whoosh ...
5
Window Cleaning Forum / Re: Ionics rapido hosereel
« Last post by Simon Trapani on Yesterday at 12:08:39 pm »Are you sure it’s not slow because your battery is old?
Also, I wouldn’t want it too quick in case it snags on something. Or they can soon whip up causing damage or injury, especially with a rectus 21 or similar on the end.
Also, I wouldn’t want it too quick in case it snags on something. Or they can soon whip up causing damage or injury, especially with a rectus 21 or similar on the end.
6
Window Cleaning Forum / Ionics rapido hosereel
« Last post by robert mitchell on Yesterday at 10:52:40 am »Hi ,
Does anybody else have one of these reels ? Mine is one of the first run built and i only paid £600 for it ........but its underpowered and a bit slow . I notice it has a 24v motor , anybody have a newer version thats been updated ? wondering if the newer ones have a different motor.
Does anybody else have one of these reels ? Mine is one of the first run built and i only paid £600 for it ........but its underpowered and a bit slow . I notice it has a 24v motor , anybody have a newer version thats been updated ? wondering if the newer ones have a different motor.
7
Window Cleaning Forum / Re: Xmas Tips
« Last post by dazmond on Yesterday at 08:33:29 am »Personally don’t agree with tipping , we especially should not need to worry about them if you are reliant on tips then you are doing something very wrong , if ones choose to give a tip that’s up to them but we would never drop any hints , if a tradesman did that to me he certainly wouldn’t be getting one . Any tips we get the staff have and ime more than happy with that .
Are you JW ?
No just don’t agree with dropping unsubtle hints about tips , if someone did that to me it would be the last time they ever did work for me . We charge a reasonable price for what we do and don’t expect a tip but if customers want to that’s up to them .
Of course none of us rely on tips but its nice when they do. It costs me around £14k in tax/insurances and expenses every year just to run my part time business and it's only going to get worse after the budget so extra money is welcome....
8
Window Cleaning Forum / Re: Xmas Tips
« Last post by dazmond on November 05, 2025, 06:55:56 pm »By the way I don't buy my missus xmas presents or any of my family. I donate some money to the salvation army or a children's charity instead. (Apart from giving my stepson and daughter some money in a card on xmas day).😄
9
Window Cleaning Forum / Re: Xmas Tips
« Last post by dazmond on November 05, 2025, 06:46:51 pm »Personally don’t agree with tipping , we especially should not need to worry about them if you are reliant on tips then you are doing something very wrong , if ones choose to give a tip that’s up to them but we would never drop any hints , if a tradesman did that to me he certainly wouldn’t be getting one . Any tips we get the staff have and ime more than happy with that .
It costs me around £12 for 200 xmas cards. I start posting mine from the 1st December on my work thats due. I have a stamp so I don't have to write each one out. I usually get around 50 cards from customers and of course some put cash tips in them too. Its nice to able to give them a card back.
I think it helps with the tips too. I usually hit around the £400-£600 mark which comes in handy over the Xmas holidays.🙂👍
10
Window Cleaning Forum / Re: Bin or not?
« Last post by Bungle on November 05, 2025, 04:53:38 pm »Just had a text from a customer asking to cancel as I left his side gate open.
He said: "Just found my side gate open wide. Can I exclude you and look for alternatives?"
Normally go through his garage if he is home but every now and then through the side gate. Thing is the padlock is always open (he doesn't unlock it each time). So anyone could gain access if they wanted to. Every time I go through there I close it but must have forgot this time.
Here's the classic. I've been cleaning his windows for 10 years without any problems!
Not sure whether to save it or just say yes you can cancel thanks for your past business. Only thing in his favour is that it is my mistake but the pettiness of it makes me think stick it mate.
Price is good for the time it takes.
Ironically his neighbour came up to me on the day of the clean and I got him for £40 regular, this customer is £33.
Thoughts?
"Hi customer, I hope you and your family are keeping well.
Are you asking my permission to cancel my services because you believe I left your always unlocked gate open once in ten years?
Please advise as soon as reasonably practicable if so as I have a small waiting list of customers that I can select from to take your place.
With best wishes"
Really? 🤔
No. The waiting list for my service is long.
They wait until you tell them they're allowed on your round? Ok.