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1
Window Cleaning Forum / Re: How would you respond?
« Last post by PHILIP HARDY on Today at 10:38:26 am »
I dropped a customer I've had for 30 years today....she basically said "its not worth cleaning them in this weather" even though it was dry and sunny when I turned up.she said it was forecast rain again later...dumped!

I only want customers who will have them cleaned in the rain(on the odd occasion)....these days it's almost impossible to clean the windows when it's bone dry with no chance of rain for a few days....
Its not very often I see eye to eye with Dazzler but on this occasion I agree wholeheartedly, If they only want the service when the weathers fine then they need someone else to do them, fair weather window cleaners cant exist or provide a regular, reliable, professional service, if they only work when its clement weather, Sometimes custies have to take the rough with the smooth.
Dont like to suggest which one of these is Daz, I will let others decide ;D ;D
2
Window Cleaning Forum / Re: Donít know what to say.
« Last post by Spruce on Today at 06:14:33 am »
Maybe he went to work for Solar Steve?
3
Window Cleaning Forum / Re: Solar Steve
« Last post by ֍WinpģoClean֍ on Yesterday at 10:33:10 pm »
When your brand is poor, your service is poor and you talk nonsense..... dress, and present yourself looking like a compete tool as a deflection tactic!😄
4
Window Cleaning Forum / Re: Best time, effort & money saving tips
« Last post by windowswashed on Yesterday at 10:18:59 pm »
I prefer using 2litre per minute rinse bars instead of 1.5lpm rinse bars, better flow and improves efficiency.
5
Window Cleaning Forum / Re: Solar Steve
« Last post by windowswashed on Yesterday at 10:16:32 pm »
The work he tried sub contracting out was well below price, no offence intended to him
6
Window Cleaning Forum / Re: How would you respond?
« Last post by dazmond on Yesterday at 10:05:11 pm »
I dropped a customer I've had for 30 years today....she basically said "its not worth cleaning them in this weather" even though it was dry and sunny when I turned up.she said it was forecast rain again later...dumped!

I only want customers who will have them cleaned in the rain(on the odd occasion)....these days it's almost impossible to clean the windows when it's bone dry with no chance of rain for a few days....

7
Window Cleaning Forum / Re: Battery question
« Last post by Don Kee on Yesterday at 08:57:12 pm »
Just double check your battery to controller connections, especially the negative wire.
Any wire connections and fuse holders, just make sure they all have a solid connection before you start major surgery on your system.

If all seems to be ok, make sure your battery is fully bench charged at the start of the day and then use your controller to see what the voltage number is.
Thatíll give you an indication on whether the battery is actually taking charge.

Again if all seems to be ok, have a look at your flow and calibration settings (auto cal is usually a good starting point). Obvs make sure you havenít got air locks before you do this. (Air locks usually mean your pump doesnít shut off, mine usually sounds like a moped!!)

Once youíve got these out the way itís easier to start pinning down the issue.
8
Window Cleaning Forum / Re: How would you respond?
« Last post by michael mckeary on Yesterday at 07:29:17 pm »
I've only been going 6 years and gradually built up good customers. What I have realised is there seems to be no loyalty in window cleaning no matter how hard one try's. I do like putting up the price on the jobs I don't like doing because they take too long or the customer doesn't appreciate my work. Usually when I lose a customer, I get a new one on the same week. I can't advertise now because I get too much work due to add-ons that I do. Gutter clears, roof spraying, PVC Cleans, PW, Softwashing, External Painting and External Property Maintenance. If one only undertakes windy cleaning then you don't have much "Margin of Safety"
but if you are flexible and invest in Gutter Vacs, Pressure Washer, Spraying Pole then multi streams of income comes in. 👍👍👍
9
Window Cleaning Forum / Re: Solar Steve
« Last post by simon w on Yesterday at 07:14:27 pm »
He'll probably  buy CIU so he can ban those that speak badly of him.
10
Window Cleaning Forum / Re: How would you respond?
« Last post by james peters on Yesterday at 06:59:03 pm »
I dont think I would respond......... but that email would have grated a little
some people can be obsurd .     
these are the type that can cancel, then try and do it themselves, only to find out that your service was well worth the money.
Then they feel silly, so to save face they go with someone else and end up paying more .
he is obviously an intelligent man , and knows everything is going up... why he expects the window cleaner to be different  is silly


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