Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Mist A Bit on December 04, 2009, 02:15:57 pm
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arrived on a street on thursday custy comes to the door and says can you just do the front windows today its far to cold to do round the back.. is she mad, or prob to lazy to go and unlock the gate.
what stupid things do they say to you??
steve
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can you leave it this month as i'm painting my bedroom ???
;D
whats that got to do with the outside of your house
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also had 1 say can you give it a miss this time you upset my dog. i said what about next time as i will prob upset it again. she said better leave it from now on. then her mum next door used the same line.
if they wana cancel they should just say i wouldn`t mind.
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I knew you were coming, but have no money... call round the next day and they give you a cheque FFS
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"Leave it for now, my husband's in bed."
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i had one once say can you leave it this month as its my husbands funeral.
what has that to do with her windows being cleaned? ;)
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i did an asians house once and they had thier insides done i went into a bedroom and thier son was in bed asleep. they said just stand on the bed and do the window. i thought this was crazy, but he didn`t wake up.
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i did an asians house once and they had thier insides done i went into a bedroom and thier son was in bed asleep. they said just stand on the bed and do the window. i thought this was crazy, but he didn`t wake up.
thats funny ;D
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i`ve had to give windows a miss before because of funerals. cant say anything tho as might upset them.
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i`ve had to give windows a miss before because of funerals. cant say anything tho as might upset them.
i just use the coffin as an extra step up ;)
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a chap owns me money at present but his mrs's dropped dead suddenly of a heartattack this week, dont wanna bother him, will probably wait till new year :(
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just the right height for those just out of reach windows. lol
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They only say it once though (to me) because then it's bysie bye!
Had one yesterday (who was an every other month one anyway) leaning out the top window - avin' A fyaaag - after I'd dragged my hose 30 yards to her front door:-
Her:- "Can you leave it this time?"
Me:- "Oh dear, is there a problem? Any particular reason?"
Her (puffin' away like Puffing Billy on a 1 in 100 slope with ten wagons):- "I've got no money cuz it's Christmas!"
Me:- (Shaking head and walking back to van with pole over my shoulder like Dick Whittington on his way to London with a pack of sandwiches tied to the end ) "Bye!"
Her:- "Is that ok?"
Me:- (20 yards away) "No ... bye now!"
Her:- "I'll have you next time!"
Me:- (30 yards away, reeling in the hose) "No you won't, bye!"
Her:- (Slams window ...)
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"come back another day,the missus has just stripped the beds "
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cant pay today, wife just popped out and taken all the money with her.
unlikly me thinks
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cant pay today, wife just popped out and taken all the money with her.
unlikly me thinks
I had one like that..
she phone me up and said sorry her husband didn;t know the she paid via BACS.
She said dont listen to him again and just do them ;D
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"Leave an envelope, I haven't any money."
Cheque arrives the next day.
Lazy git.
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Although I've only been going about 3 months, starting to hear them. Some are because I'm new to the customer, and not built up enough trust yet - " you've missed bits " - when the marks turn out to be inside and they couldn't see them before because they've needed cleaning for a while..
Best was last week " You'll have to do them when I'm in so you can get to the back, but I'm in and out all the time so once a month I'll ring you when I'm in for a bit and you can come round then and do them " ::) Me - "that won't work" ;D
Yesterday -
" I suppose you'll be packing up for winter and finding something else to do " ;D Yep, sure lol. I'll just "find something else to do "
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"come back another day,the missus has just stripped the beds "
You sure it's only window cleaning they want from you? :)
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I knew you were coming, but have no money... call round the next day and they give you a cheque FFS
;D, I can never work that one out! It happens to me alot!
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turned up to clean this old womans windows and she said can you clean out my gutter on the front and i`l treat u to another 50p. i said you`l be looking at 20quid. think she nearly had heart attack
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i did an asians house once and they had thier insides done i went into a bedroom and thier son was in bed asleep. they said just stand on the bed and do the window. i thought this was crazy, but he didn`t wake up.
;D
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yoyr out with your ladders or pole and someone asks
"r u a window cleaner" if i said no im not they`d think i was the strange one
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yoyr out with your ladders or pole and someone asks
"r u a window cleaner" if i said no im not they`d think i was the strange one
Best answer to that is "No we are burglars" 8)
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can u leave them for 6 months cos were having building work done?yeh fine but i will charge u a 1st clean price especially if there cement,brck dust,stickers etc to scrape off when i start cleaning them again.custy says yeh fine.she said ill ring ya when were done.no probs as its a £60 house.go back after 6 months or so.windows are mingin so i knock on door,she sat in the front room and glances up then legs it into the kitchen and wouldnt answer the door!!dumped!she was a annoying stuck up bitch anyway! >:( ;) ;D
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"Can you leave the backs till march & just do the fronts" ???
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My most hated one:
"Do you prefer cash or a cheque? I bet you like cash so you don't have to declare it".
Me: Stoney-faced >:(
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"Leave it for now, my husband's in bed."
hes probley a shift worker and needs his sleep,so whats the problem ;D
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i had one once say can you leave it this month as its my husbands funeral.
what has that to do with her windows being cleaned? ;)
when you lose someone close you might understand
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i had one the other week who wants me knock ever time i am in the area, to see if shes in and does she want them doing, her and a few neightbours all got dumped, got sick of going back time after time to get payment, even thought they all know i call around the following monday
i use to work in a chipy, when first started it was amazing how many wouldnt have money to pay for window, but would then order £20 worth of food that night
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i had one the other week who wants me knock ever time i am in the area, to see if shes in and does she want them doing, her and a few neightbours all got dumped, got sick of going back time after time to get payment, even thought they all know i call around the following monday
i use to work in a chipy, when first started it was amazing how many wouldnt have money to pay for window, but would then order £20 worth of food that night
i had this problem with a chip shop, i could see his till briming with cash but it was always "can you come back wednesday at 1pm" why??? dumped..
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customers are getting more and more crazy!
went to a bungalow the other day - customer says - dont do it this month, its too windy. ???
had lots from
- it rained this morning so they are clean!
- i see you have a nice new van we dont want the windows cleaned anymore!
- and of course that old chessnut - my son done them yesterday!
i was thinking of trying to get the customers to understand they cant just say yes or no when you turn up!
can really hurt your income for the day/week!
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can we cancel my husband has brought a ladder. next year comes "can you start doing them again my husband never got round to cleaning them
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My most hated one:
"Do you prefer cash or a cheque? I bet you like cash so you don't have to declare it".
Me: Stoney-faced >:(
lol
its like all the taxi drives, who people try to haggle down on price, saying they can pocket the money and dont have to tell anyone
i dont mind custy not having money to pay, as you can catch up with them, its when they make up bull to try and get out of paying, as they havent got guts to cancel, or they wait for you to do front then say dont do it this month
i dumped one custy half way throught there first clean, windows where green with crap and black in side from dirt, and i knocked on the door for something and took them 5 minutes to answer door, do you know when you get that feeling these are going to be pains and never pay, still do there neighbour house and when i pull up in van they wont come out of house lol i think they think i am going to demand my money
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- i see you have a nice new van we dont want the windows cleaned anymore
i love that excuse, custys seem to think that we must all be doles, i am going to try knocking in my jeans and football top with my mk3 escort i bet i get loads of custys, tell them i can do any day except fridays as i got to sign on
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slightly going off the topic
- i hate it when you go to price up a new house and you start thinking what happend to the last cleaner?
give them a price, explain its cheaper to be cleaned once a month than 2 monthly and so on, go through all the paymnet methods you want, customers happy!
call round the next month - get all the kit out, just about to start and the window opens and you get the words you didnt want to hear "can you leave it this month please"
you tell them it will be a few quid more next month as they have changed the frequency and the original price was for a monthly clean - customers says oh i didnt know that, can you leave it then.
NOW I KNOW WHAT HAPPEND TO THE LAST WC!
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That is probably about the most annoying.
Oh and idiotic!
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i got a custy, who had 3 cleaners in 18 months, and when i went back for the second clean, said i didnt expect you back, turns out after each first clean, no one went back, still dont know y
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i got a custy, who had 3 cleaners in 18 months, and when i went back for the second clean, said i didnt expect you back, turns out after each first clean, no one went back, still dont know y
yeah ive had that alot to. prob find each previous wc was not charging enough and dumped it.
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i got a custy, who had 3 cleaners in 18 months, and when i went back for the second clean, said i didnt expect you back, turns out after each first clean, no one went back, still dont know y
i`ve had that. i think their are still cleaners who do a bit of work for their beer money or to put a bet on then never return. new custys say to me they came once and never saw them again. those custys also turn out to be good ones
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Sometimes those custys have had 3 cleaners in 18 months becasue the custy is bad news.
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Sometimes those custys have had 3 cleaners in 18 months becasue the custy is bad news.
oh yes! i can def second that thought! if you dont make money on it - dump it!
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Had a customer say " can I cancel the cleaning now , I think my wife fancies you"
bunny boiler husband
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I had one say "can you leave them if it's going to rain". I never did them again.
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I build my round by leaflets and door knocking.....door knocking is by far the quickest way to grow...
however, custis gained from leaflets normally turn out to be good uns....
I normally find that when I go canvassing, 2 out of every 5 turn out to be a pain in the but , with all the reasons listed in this thread....Its very frustrating because we all spend so much time and effort in that first clean... >:(....it is strange though that we get that gut feeling, especially when they moan about the last cleaner....
I hate it when they say" youv PICKED a bad day to come".......aaaaaaaarrrrrrgggghhhhhh!
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went and done my posh lady yesterday (that had to be done on sat due to gate being locked etc) so i went and done it, tried then to get her on an 8 weekly and she said 'no im sorry i couldnt commit to that as i keep a very clean house' i thought to myself 'thats a f***ing stupid thing to say' but actually said oh right thats grand then ;)
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Can I have them half price this month because they are not that dirty.
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Can I have them half price this month because they are not that dirty.
haha cheeky gits arnt they some people! do they expect to pay double wen one month they dirtier than usual?? i dont think so...makes you wonder where people get the sence to say this kinda stuff lol
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Have had a customer cancel because I was making her mud wet :o ::) some people are just odd thats the second time shes canceled on me, first time was because the windows were to clean...I should have known she was a little odd
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We no longer need you brought a pole 'just like yours from ebay' so hubby will do them with tap water. ::)
and canvassing today,
me, good afternoon would you like a regular proffessional window cleaning service... ?
Old man, Sorry boy ( me 44! ), i know what it's like to be out of work and desperate for money, but i don't really need a w/c...
>:( - why should i be desperate for money ????
and also this...
Naaaa mate i'm a windy cleaner meseelf...... Oh yeah i can see that - I've just written my name in the black filth on the window frames.... :P
Darran
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Sorry, I'm cancelling because the insides are dirty and its a waste of time just to have the outsides cleaned.
>:( ::)
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Sorry, I'm cancelling because the insides are dirty and its a waste of time just to have the outsides cleaned.
>:( ::)
cleaned a house on friday did the front bay first,then finished on the patio doors at the back,could see right through the hose and through the bay ,with the sun on it ,it looked shocking.and before any smart answers it was on the inside ;D
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Had one last week "oh i thought you gave this up from september till march"
Been doing their windows about 2 years now...shakes head.
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- and of course that old chessnut - my son done them yesterday!
OMG, the times I have heard that one! It's always the son! Not grandad with time on his hands etc blah blah. Always the 'son'.
::)
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'It's hardly worth doing them this time of year' from a regular who doesn't quite dare to ask me to leave them for the winter.
'Who are you, we wern't expecting work on the house today' from a lady I see every month for the last two years!! Christmas tip, pah she doesn't even remember who I am.
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me, good afternoon would you like a regular proffessional window cleaning service... ?
Old man, Sorry boy ( me 44! ), i know what it's like to be out of work and desperate for money, but i don't really need a w/c...
lol, even with a sign written van and uniform, were still classed as doleys,
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DAZ
yep - same here!
and he was a self employed builder...
Darran
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I had one say "can you leave them if it's going to rain". I never did them again.
Oh i get them.now n then. Get dropped like a sack o spuds, especially when i have to go out my bloody way to do them. The last time that happened, i slammed the van door after the "rain's coming comment", started the ignition and whacked the gear stick into reverse, broke the gear linkage thingy.......cost me £200 to sort. I still bloody hate her lol
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what annoys me about being a wc is that you could be the biggest company in britian, and ur still just a wc, when i use to be a plumber, and van was broke, i would do small jobs in my car, a micra at the time, and no one would say a think , but if your a wc, in a car, u must be doing it for beer monay to top up your dole (i got a van by the way)
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first time its ever happened today woman says leave them its going to rain hard tonight,looked at forcast and its fine,thing is she needs a new cleaner now ;D
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first time its ever happened today woman says leave them its going to rain hard tonight,looked at forcast and its fine,thing is she needs a new cleaner now ;D
I think what they really mean is: 'I'm a bit skint and prioritise other things above my windows or my window cleaner'.
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cleaned her for 6 years Tosh shes never worked but her husband does shes just one of these fussy women ,all last night and this morning the telly has been mentioning heavy rain shes just got sucked into it
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Had this yesterday "can you leave it this month I have a tooth ache & I dont want to talk to anyone!
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Potential customer:
'How much do you charge for a house?'
or
'Are you a window cleaner?'
::)
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Potential customer:
'How much do you charge for a house?'
You usually get this from the neighbour of someone whose underpriced and you have to quote the same price to to her. Mind you if you can do the two houses togeather without moving the van it can still make it worthwhile.
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had a custy phone me up asking if i had done her windows. because it doesnt look as if i have cleaned them, because they are bone dry.
Never been back
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had a text of one yesterday to say 'dont bother with the windows this week as they are clean enough' like wtf, if i sent a text back and said 'wont be round this week cant be bothered' would that go down well? NO when my rounds up and running properly these f***around custys will be dropped like a hot spud!!
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i put this on a while ago
my son and me were cleaning some bungalows,
and i told him to start the next one, he does about half of it and
custy comes out and says , dont do them this time cos
ime too tired, :o what a lazy cow >:( ;D
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After reading all these posts I remember now why we only do commercial window cleaning.
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I`ve had this one a lot lately,
"Has Dazmond gone wfp yet?" ;D
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"You forgot to dry them off last time" I had been doing them WFP for three years.
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Extending my slx for upstairs, next doors comment was "thats a good idea, did you get it from bettaware"
Yeah right love.
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I had one woman that complained because i made too much noise when i cleaned the windows and then spend twenty minutes telling me how to clean windows the neighbour later told me she also told the plumber how to do his job---dumped
Another one that hadnt paid the month before so paid twice said make sure you do a good job as its like i have paid double this month so i told her well last month it felt like i did your windows for free---dumped
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Had an 8 weekly cancel today had her first clean 10 weeks ago, I asked if there was a problem with the cleaning, no she replied just they where dirty again after a week, lovely when you done them though :-X ::)
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'You look just like my first love'
(Yeh, like there's loads of Japanese Geordies with their two front teeth missing in South Wales)
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The all time classic for me, and I have mentioned it on here before.
'My husband's got this big thing, and he's going to do them himself.'
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i quoted a new house a few months back and the got the job. i said i would phone the night before, as there was access issues.
so i call the nite before, the woman says, can you come another day, as her husband was not taking his car to work, the next day, and it was parked underneath the window and he didnt want it getting wet. i never bothered to call again....
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'You look just like my first love'
(Yeh, like there's loads of Japanese Geordies with their two front teeth missing in South Wales the Universe)
;D
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i work with my mate one day a week,2moz actually,and this lady came out b4,we jus did her fronts,6 big windows,£2! and she came out complainin about suds on the window sill,it was rain btw,we sed if u want ur frames n sills cleanin you'l have to pay extra espec wen ur house is soooo underpriced,but she wunt shut up,aparently her son is a window cleaner ::) and he wipes all the frames and sill free of charge and so shud we,we jus sed yeh but i bet ur son charges a hell of alot more than £2 for 6 big windows,they never happy,no matter how cheap you do they house for,and how gud of a job you do on da actual windows,they always find sumot to complain about,ungratful gits sum people! do my head in! lol
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Yea I can imagine.
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1 wayno is that nick wareing on pic with you
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"ur the best window cleaner we ve ever had!happy xmas!" ;D £10 tip ;D ;D ;D ;D
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1 wayno is that nick wareing on pic with you
yeh it is why? lol u know him?
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thought it was use to work with him at oakley maintenace what he up to now
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yeh he my best mate..small world lol he married and got a kid andlive down in rugely,near stoke,he doin good,works as like a career kinda thing for disabled people,its good money aparently..never thought he'd be in the care profesion but weirder things av happened i guess lol
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hes moved quick there i dont think he had even had bird when he worked
with me
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yeh he met her early last year,and they got married on dec 24 last year,it they first year anniversary soon :) i worked for oakleymaintance for abit,which one was you?
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laurie i was not there that long and then went working for my self still help mike out on jobs
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yeh mike lockdun,i worked they for a few months,me n nick are best mates and i dont remember you so prob wernt they while i was,how mike doin? wat do you look like? mite sound pererted,but im one of nicks mates so u'll prob understand lol
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nick will no me i worked with him for about 6 months till he got laid off when mike went a bit quiet
r u working for your self tell him you have been talking to laurie
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yeh workin for myself now,jus thinkin about getin a wfp system,and im wantin to buy another round,but it slim pickins everywhere,no1 sellin atm,so jus waitin till sum1 dus lol
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ru busy
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so so,sum weeks i get loadsa extras and sum i dont get owt,jus want another round that brings around 1k a month in,and i got a mate who sed he mite have an area for me to canvass on around where he works,so gunna look in2 that next year
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how much do charge for a day when helping other window cleaners
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£60 atm with one of my mates,but he picks me up and drops me of coz he lives near me
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ru padiham or burnley way as well if you r liveing that way and want a day or two every now and then give me a bell or text on 07717307380 cheers laurie
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I love reading threads like this as it cheers me right up to know I'm no the only WC with bonehead customers given them jip!!
Keep up the story's guys :-)
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live jus of padiam rd,yeh will do cheers mate :)
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1 wayno give me a bell tomrrow if you want might have a day or 2 comeing up on run up to christmas cheers laurie