Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Scottish Cleaning Service on September 19, 2025, 03:44:35 pm

Title: Scratches
Post by: Scottish Cleaning Service on September 19, 2025, 03:44:35 pm
Don't know how I managed it but did a first clean last week and left some scratches on the front window when scraping off paint spots. It's a big new glass window and I think the scraper had rust on it. Not that deep, I heard baking soda or toothpaste  can be used to remove them. Any help most welcome.
Title: Re: Scratches
Post by: NBwcs on September 19, 2025, 05:37:04 pm
Don't know how I managed it but did a first clean last week and left some scratches on the front window when scraping off paint spots. It's a big new glass window and I think the scraper had rust on it. Not that deep, I heard baking soda or toothpaste  can be used to remove them. Any help most welcome.

We're you scraping on wet or dry glass? Never scrape on dry.
Title: Re: Scratches
Post by: Splash and dash on September 19, 2025, 06:17:31 pm
And only scrape in one direction taking the blade off the glass between scrapes don’t use it like a saw
Title: Re: Scratches
Post by: Tam1872 on September 19, 2025, 10:18:33 pm
Baking soda and toothpaste won't work so don't waste your time.

You should have told them before you started that you will try get the paint off, but if it causes any scratches you won't be liable.

Since you haven't done that, Google for someone who buffs scratches out of windows.  If it's not a deep scratch then it should be able to be buffed out. Itl cost under £100.

If the scratch is to deep then the your going to have to replace the full unit, and not just the pane you've scratched.

Id get onto your insurance if I were you unless you fancy paying for the full unit to be supplied and fitted yourself.
Title: Re: Scratches
Post by: colin bird on September 20, 2025, 05:36:49 am
personall i only clean windows and frames with my brush,if theve had building work and theres dry cement or paint left on glass i tell them to get builders to remove it,so it they scratch glass they have to replace it,thats always worked for me and have never had any scratched glass issues to date
Title: Re: Scratches
Post by: Scottish Cleaning Service on September 20, 2025, 08:39:48 am
Don't know how I managed it but did a first clean last week and left some scratches on the front window when scraping off paint spots. It's a big new glass window and I think the scraper had rust on it. Not that deep, I heard baking soda or toothpaste  can be used to remove them. Any help most welcome.

We're you scraping on wet or dry glass? Never scrape on dry.
It was raining and I cleaned the windows and srapped them when wet. I remember at one point I was moving up and down. Thank, because I now realise I should have just moved in one direction and lifted off.
Title: Re: Scratches
Post by: Scottish Cleaning Service on September 20, 2025, 08:41:44 am
And only scrape in one direction taking the blade off the glass between scrapes don’t use it like a saw

Thanks, was in a rush and used the saw motion. Looked great till later on when it dried out.
Title: Re: Scratches
Post by: Scottish Cleaning Service on September 20, 2025, 08:46:35 am
personall i only clean windows and frames with my brush,if theve had building work and theres dry cement or paint left on glass i tell them to get builders to remove it,so it they scratch glass they have to replace it,thats always worked for me and have never had any scratched glass issues to date

Will be taking that approach in future. First time in 6 years so good learning experience. It was bound to happen to me, so will be remembering this especially if I can't repair the glass by polishing them out. Going to try to buff them out because they are not deep. If I can't then going to claim my liability insurance.