Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: harleyman on March 26, 2019, 07:53:52 pm

Title: Time waster
Post by: harleyman on March 26, 2019, 07:53:52 pm
Gets a call  for a quote  turns up to price job  looked round the Windows and frames were spotless  a credit to the window cleaner  any way  all they were after was a cheaper price I got the price out of them and they had got a very Good price so i gave a over quote just to get rid of them
Title: Re: Time waster
Post by: P @ F on March 26, 2019, 09:21:08 pm
What you should have done was beat the price and told them that you will only start when they lay off the other cleaner , and then never go back !
He’s gonna lose it anyway by the looks of it , I hate people like that , they are already getting a good job at a fair price and they still want to drive the prices down
Title: Re: Time waster
Post by: ֍Winp®oClean֍ on March 26, 2019, 09:25:32 pm
I just tell them to stick with their current cleaner as I wouldn't do it for that price- if that's the case.
Title: Re: Time waster
Post by: cleaniac on March 27, 2019, 08:49:44 am
I had this the other day. A voicemail message..

"Oh hi its xxx from xxx in Horsell, i need a window cleaner and am just ringing to get some quotes ? Can you call me back on xxxx thanks."

Yeah ok love, not. Like that's going to be something i want, a race to the bottom. No thanks.

Problem is with these people, they lump their u switch gas insurances  and electric yearly phone around with the window cleaner too, they invariably have a high opinion of themselves, and expect you to be grateful they chose you..with a brand new base model bmw or audi on a pcp deal, mortgaged upto the hilt, and are the sort that will cancel with a bit of rain on the forecast, or will dump you at a moment's notice see it alot this time of year they think oh yeah window cleaners must be looking for work now its summer and they havent worked all winter...pssst.


Nahhhhh.
Title: Re: Time waster
Post by: NWH on March 27, 2019, 09:03:57 am
I just tell them to stick with their current cleaner as I wouldn't do it for that price- if that's the case.
Thsts exactly what I tell them I say you’re already getting a good deal,sometimes the look on theee face is a picture.
Title: Re: Time waster
Post by: Stoots on March 27, 2019, 11:57:07 am
I would just be happy they are earning less than me.

My last cleaner was only a fiver. Great im doing better than him then.
Title: Re: Time waster
Post by: NWH on March 27, 2019, 12:41:56 pm
As said above some people just try to get prices down to a bare minimum,a couple I’ve looked at were spotlessly clean and being done for 2/3rds what I’d quote,some people are annoyed when you say if I was you I’d keep the guy you have,there attitude changes when you say I know the guy the look of horror when they think you’ll be speaking to them lol.
Title: Re: Time waster
Post by: Shrek on March 27, 2019, 01:31:45 pm
I went to view a garden centre last week as the area manager rang me to quote inside, outside, the cafe & the play area in and out. All to be done trad , I quoted £150 once a month - he later txt me saying ‘too expensive, any movement on price? We pay another window cleaner in our other bigger store £70’
Me- ‘thanks for your interest but no thanks’
Some people want to just give you a pat on the back instead of payment 🙄
Title: Re: Time waster
Post by: nathankaye on March 27, 2019, 02:27:24 pm
I went to view a garden centre last week as the area manager rang me to quote inside, outside, the cafe & the play area in and out. All to be done trad , I quoted £150 once a month - he later txt me saying ‘too expensive, any movement on price? We pay another window cleaner in our other bigger store £70’
Me- ‘thanks for your interest but no thanks’
Some people want to just give you a pat on the back instead of payment 🙄

I think my response would have been;
So just to clarify if i came to your store to complete my garden with plants, turf and ornaments/furniture. You will be happy to reduce the price by 50% for me dispite your running costs and profit margins!?
Thank you for the enquiry, but im out.
Title: Re: Time waster
Post by: Smudger on March 27, 2019, 03:02:14 pm
So none of you guys ever look around for a better price ?

When your insurance renewal comes in you just pay it - even if it’s 50% dearer than another company ?

Darran
Title: Re: Time waster
Post by: P @ F on March 27, 2019, 04:05:59 pm
Insurance is a little different due to daylight robbers.
We are talking more I think bout  Fred who is willing to wait in for 3 different quotes to save himself a quid a month
Commercial is always going to be the place to do it as there is always gonna be an undercutter or the fool that will do it for feck all
I only have 2 commercials left , a retirement complex that put the price up 5% a year themselves and a church whose purse holder is one of my domestic custies , so I won’t be losing them .
I also have a massive BHF shop who never try to down the price as it’s a freebie , that’s the kind of guy I am
Title: Re: Time waster
Post by: P @ F on March 27, 2019, 04:11:27 pm
If I do a freebie I do it in style !

(http://www.cleanitup.co.uk/smf/1553703082_5B472248-20F9-47CA-B041-4CBFF1032991.png)
Title: Re: Time waster
Post by: AuRavelling79 on March 27, 2019, 04:14:34 pm
I don't usually dismiss someone who tells me they are getting quotes for window cleaning unless I sense an attitude from them. I think it is often someone's unspoken way of saying "I don't want to be stitched up so I'll show how savvy I am." I just tell 'em what my prices are. If they don't agree there and then they sometimes come back as anyone else they've asked  can't be bothered to quote.
Title: Re: Time waster
Post by: NWH on March 27, 2019, 04:27:21 pm
I’m not interested in going and pricing a job for 20 quid less than I would normally clean it for I’ve been there years ago,if anything I go well above the price I know most will quote.
The thing is with this job once you have the job more often than not you’ll have it for a long time,I don’t want to be thinking I’ve gone in well under here I could be earning more up the road. £70 for something like the above garden center is not worth the hassle I’ve said it before commercial is not what it was,you used to be home by 12   4-500 hundred pound in the bank.
Those days we’ll and truly over
Title: Re: Time waster
Post by: AuRavelling79 on March 27, 2019, 04:37:12 pm
I’m not interested in going and pricing a job for 20 quid less than I would normally clean it for I’ve been there years ago,if anything I go well above the price I know most will quote.
The thing is with this job once you have the job more often than not you’ll have it for a long time,I don’t want to be thinking I’ve gone in well under here I could be earning more up the road. £70 for something like the above garden center is not worth the hassle I’ve said it before commercial is not what it was,you used to be home by 12   4-500 hundred pound in the bank.
Those days we’ll and truly over

To be honest I never had "those days" myself.  Maybe I was too nervous to price that high for a few hours work - I also thought "too good to be true" and that the person agreeing to such high rates wouldn't pay.

Mind you saying that I recently passed on a nice earner from a neighbour who wanted an office one off clean done on a Sunday. I wasn't interested but passed it on to Dan the Man who got £350 for working eight hours on a Sunday. Not extortionate but a nice earner if like him you view a Sunday as any other day of the week.

The bonus was he was asked to do it again 3 months later and being much less dirty he did it in 6 hours for the same money.

Title: Re: Time waster
Post by: NWH on March 27, 2019, 05:13:38 pm
Commercial used to be unreal I remember a W cleaners wife I knew once she said to me if you want to earn the real money you’ve got to go commercial only that’s what my husband does,he lost 70-80% of his work back in about 2008-9 almost overnight.
Title: Re: Time waster
Post by: Smudger on March 27, 2019, 05:29:23 pm
I’m not interested in going and pricing a job for 20 quid less than I would normally clean it for I’ve been there years ago,if anything I go well above the price I know most will quote.
The thing is with this job once you have the job more often than not you’ll have it for a long time,I don’t want to be thinking I’ve gone in well under here I could be earning more up the road. £70 for something like the above garden center is not worth the hassle I’ve said it before commercial is not what it was,you used to be home by 12   4-500 hundred pound in the bank.
Those days we’ll and truly over


Says you  ;)


P&F - its exactly the same mate - their are people that just like to make sure they get the most from their money - it's ironic all the bluster on here about I won't do this or that - customers time wasting because they want a better price blah blah ....   yet those same people want the best deal on equipment, insurance et al - some on here even thing when they need to take 3 days off for a heated system to be fitted expecting the suppler to give them a van FOC - go figure

simply charge and price as you see fit, and your needs dictate - that's it in a nutshell - you are either cheaper or dearer than the next man - so what - who cares

some on here only do 4 hours a day or 3 days a week - that suits them - others need to do 6 days a week 10 hours a day to meet their bills

Darran
Title: Re: Time waster
Post by: NWH on March 27, 2019, 05:58:47 pm
Yeah and the ones that only do a few days a week are the ones that think if you earn anymore than 200 a day you’re a liar lol,commercial can be good even now but it’s not reliable these days to many people putting a couple of Johns on the job for peanuts,that way they can still stay at home and earn.
Title: Re: Time waster
Post by: dazmond on March 27, 2019, 06:07:55 pm
I had this the other day. A voicemail message..

"Oh hi its xxx from xxx in Horsell, i need a window cleaner and am just ringing to get some quotes ? Can you call me back on xxxx thanks."

Yeah ok love, not. Like that's going to be something i want, a race to the bottom. No thanks.

Problem is with these people, they lump their u switch gas insurances  and electric yearly phone around with the window cleaner too, they invariably have a high opinion of themselves, and expect you to be grateful they chose you..with a brand new base model bmw or audi on a pcp deal, mortgaged upto the hilt, and are the sort that will cancel with a bit of rain on the forecast, or will dump you at a moment's notice see it alot this time of year they think oh yeah window cleaners must be looking for work now its summer and they havent worked all winter...pssst.


Nahhhhh.

Your second guessing IMO......she might be a perfectly good customer once on the books.....
Title: Re: Time waster
Post by: Smudger on March 27, 2019, 06:56:56 pm
Yeah and the ones that only do a few days a week are the ones that think if you earn anymore than 200 a day you’re a liar lol,commercial can be good even now but it’s not reliable these days to many people putting a couple of Johns on the job for peanuts,that way they can still stay at home and earn.

So which is it ?   - those days are truly over or can be a good earner ??

Darran
Title: Re: Time waster
Post by: NWH on March 27, 2019, 07:18:39 pm
You can earn well on certain stuff but the big car showrooms and the like used to be really good earners,I know a couple they do some of these, now we are talking 20-25 10/10ft big panes of glass I’m and out 60-70 quid in and out lol.
There are to many people out there cutting you’re throat on price these days,I’m saying the easy money stuff that you could start at 4-5  in the morning are being done for ridiculously low prices now.
If you’re getting these jobs and getting well paid fair play to you but there’s a hell of a lot of WCs about that are willing to do you’re garage or office block for very little money in comparison to a few years ago,the WFP has crashed prices on a lot of commercial jobs.
Title: Re: Time waster
Post by: windowswashed on March 27, 2019, 07:48:11 pm
Prices on shops use to be good doing trad, WFP or trad shop prices are rubbish now, stopped quoting years ago on shops.
Title: Re: Time waster
Post by: KS Cleaning on March 27, 2019, 08:11:36 pm
I’m not interested in going and pricing a job for 20 quid less than I would normally clean it for I’ve been there years ago,if anything I go well above the price I know most will quote.
The thing is with this job once you have the job more often than not you’ll have it for a long time,I don’t want to be thinking I’ve gone in well under here I could be earning more up the road. £70 for something like the above garden center is not worth the hassle I’ve said it before commercial is not what it was,you used to be home by 12   4-500 hundred pound in the bank.
Those days we’ll and truly over
The tax man must love you,  I take it you’re in the 41% tax bracket with the money you earn?
Title: Re: Time waster
Post by: G Griffin on March 27, 2019, 08:23:32 pm
I’m not interested in going and pricing a job for 20 quid less than I would normally clean it for I’ve been there years ago,if anything I go well above the price I know most will quote.
The thing is with this job once you have the job more often than not you’ll have it for a long time,I don’t want to be thinking I’ve gone in well under here I could be earning more up the road. £70 for something like the above garden center is not worth the hassle I’ve said it before commercial is not what it was,you used to be home by 12   4-500 hundred pound in the bank.
Those days we’ll and truly over
The tax man must love you,  I take it you’re in the 41% tax bracket with the money you earn?
He means 12 midnight.
Title: Re: Time waster
Post by: james peters on March 27, 2019, 09:54:04 pm
I have noticed nearly all the new start ups are all on fb.  pushing their business through fb.
whilst I know it can get new business , its not for me ...
I am happy to watch them scrabble to get the business of the typical fb majority ... after a one off bargain ....
much prefer lee pryors approach and 8 weeklys approach .
or I should say my way ...
I am not interested in the " how much "  spending time of an evening ping ponging messages back and forth.
poncing over a pound etc.
I now can quote over the phone , or by google maps ... if I get it wrong , I will adjust it. if they don't agree , then they are not for me .
Title: Re: Time waster
Post by: Smudger on March 28, 2019, 08:38:33 am
I have noticed nearly all the new start ups are all on fb.  pushing their business through fb.
whilst I know it can get new business , its not for me ...
I am happy to watch them scrabble to get the business of the typical fb majority ... after a one off bargain ....
much prefer lee pryors approach and 8 weeklys approach .
or I should say my way ...
I am not interested in the " how much "  spending time of an evening ping ponging messages back and forth.
poncing over a pound etc.
I now can quote over the phone , or by google maps ... if I get it wrong , I will adjust it. if they don't agree , then they are not for me .

You mean you give an estimated price over the phone

Darran
Title: Re: Time waster
Post by: dazmond on March 28, 2019, 08:57:42 am
im surprised some of you have any work whatsoever with the terrible attitude you ve got towards potential customers that you ve never given a chance..... ::)roll
Title: Re: Time waster
Post by: Johnny B on March 28, 2019, 11:10:16 pm
im surprised some of you have any work whatsoever with the terrible attitude you ve got towards potential customers that you ve never given a chance..... ::)roll

I agree with you on this Daz. I believe everyone deserves a chance. It's up to them to prove they're worthy of our business. I get a lot of work through Facebook and most of the customers I get through it are sound.

John
Title: Re: Time waster
Post by: nathankaye on March 28, 2019, 11:51:50 pm
Ive sparked some debates on pricing on a facebook page, for yorkshire window cleaners.
Im trying to expand in a particular nice area and they have a "hub" in facebook for said area which after jumping through hoops (a set of questions 😂) i have been allowed to join.  My thinking was that it wouldnt be the typical facebook enquiries, but sadly i was wrong, not fully wrong but wrong all the same.
So ive picked up 4 jobs to quote plus a conny roof job.
The roof cleaning job was more of a valet on the conservatory, wanting top windows opened and cleaned in the runs etc.   I quoted accordingly £250 and we agreed this monday. Ten mins ago i get a message blaming mrs that shes organised another quote tomoro so will be in touch.   Ok, thank you n good bye.

Had a call out to a nice mansion and she liked my reviews on reliability.  Yep that should have been a warning bell right there!  So went and quoted over £100 for the windows only to find out the previous chap charged £35 and hence he didnt turn up often and she cant work out why 🤔  its not quite her fault its the numpty who made a huge mistake on pricing. Yet needless to say i dont expect her calling back.

Then the final one, cleaned today and signed upto gocardless straight away all good and 8 wkly cleaning etc etc.  Then i vet a text saying just to let me know she moves out in july and the house mate will take over...........sure they will 🤔🤔

This is why i like my work expanding via recommendations. Not keen on facebook but its what the majority use.   
Title: Re: Time waster
Post by: Slacky on March 29, 2019, 07:16:48 am
So be the minority.

Feck FB.
Title: Re: Time waster
Post by: Splash & dash on March 29, 2019, 07:56:24 pm
I’m not interested in going and pricing a job for 20 quid less than I would normally clean it for I’ve been there years ago,if anything I go well above the price I know most will quote.
The thing is with this job once you have the job more often than not you’ll have it for a long time,I don’t want to be thinking I’ve gone in well under here I could be earning more up the road. £70 for something like the above garden center is not worth the hassle I’ve said it before commercial is not what it was,you used to be home by 12   4-500 hundred pound in the bank.
Those days we’ll and truly over

To be honest I never had "those days" myself.  Maybe I was too nervous to price that high for a few hours work - I also thought "too good to be true" and that the person agreeing to such high rates wouldn't pay.

Mind you saying that I recently passed on a nice earner from a neighbour who wanted an office one off clean done on a Sunday. I wasn't interested but passed it on to Dan the Man who got £350 for working eight hours on a Sunday. Not extortionate but a nice earner if like him you view a Sunday as any other day of the week.

The bonus was he was asked to do it again 3 months later and being much less dirty he did it in 6 hours for the same money.


£350 for 8 hours on a Sunday lol  wouldn’t work for that on a week day let alone a Sunday that’s very poor money
Title: Re: Time waster
Post by: P @ F on March 29, 2019, 09:31:05 pm
Is this where the queue starts for the willie wavers 🤣🤣🤣
Title: Re: Time waster
Post by: AuRavelling79 on March 29, 2019, 09:47:27 pm
I’m not interested in going and pricing a job for 20 quid less than I would normally clean it for I’ve been there years ago,if anything I go well above the price I know most will quote.
The thing is with this job once you have the job more often than not you’ll have it for a long time,I don’t want to be thinking I’ve gone in well under here I could be earning more up the road. £70 for something like the above garden center is not worth the hassle I’ve said it before commercial is not what it was,you used to be home by 12   4-500 hundred pound in the bank.
Those days we’ll and truly over

To be honest I never had "those days" myself.  Maybe I was too nervous to price that high for a few hours work - I also thought "too good to be true" and that the person agreeing to such high rates wouldn't pay.

Mind you saying that I recently passed on a nice earner from a neighbour who wanted an office one off clean done on a Sunday. I wasn't interested but passed it on to Dan the Man who got £350 for working eight hours on a Sunday. Not extortionate but a nice earner if like him you view a Sunday as any other day of the week.

The bonus was he was asked to do it again 3 months later and being much less dirty he did it in 6 hours for the same money.


£350 for 8 hours on a Sunday lol  wouldn’t work for that on a week day let alone a Sunday that’s very poor money

Yawn.  ::)roll
Title: Re: Time waster
Post by: Splash & dash on March 29, 2019, 10:08:10 pm
I’m not interested in going and pricing a job for 20 quid less than I would normally clean it for I’ve been there years ago,if anything I go well above the price I know most will quote.
The thing is with this job once you have the job more often than not you’ll have it for a long time,I don’t want to be thinking I’ve gone in well under here I could be earning more up the road. £70 for something like the above garden center is not worth the hassle I’ve said it before commercial is not what it was,you used to be home by 12   4-500 hundred pound in the bank.
Those days we’ll and truly over

To be honest I never had "those days" myself.  Maybe I was too nervous to price that high for a few hours work - I also thought "too good to be true" and that the person agreeing to such high rates wouldn't pay.

Mind you saying that I recently passed on a nice earner from a neighbour who wanted an office one off clean done on a Sunday. I wasn't interested but passed it on to Dan the Man who got £350 for working eight hours on a Sunday. Not extortionate but a nice earner if like him you view a Sunday as any other day of the week.

The bonus was he was asked to do it again 3 months later and being much less dirty he did it in 6 hours for the same money.


£350 for 8 hours on a Sunday lol  wouldn’t work for that on a week day let alone a Sunday that’s very poor money

Yawn.  ::)roll



yawn all you like who in there right mind will work 8 hours on a Sunday for that ??? Evan a sole trader going slow should be able to do a minimum of £250-300 for a normal working day Monday to Friday , I know trad cleaners that do £300 per day , unless you are cleaning stuff for very low prices it’s not difficult to achieve those figures starting at 8:30 and home by 15:00 , so why would you work on a Sunday for £350 ??? Madness
Title: Re: Time waster
Post by: Smudger on March 29, 2019, 10:11:30 pm
Oh dear - here we go.........


Darran
Title: Re: Time waster
Post by: AuRavelling79 on March 29, 2019, 10:45:07 pm
Well Splash and Dash, not everyone lives in the rarified echelons of window cleaning that you obviously occupy. Read what I wrote again ...

"I wasn't interested but passed it on to Dan the Man who got £350 for working eight hours on a Sunday. Not extortionate but a nice earner if like him you view a Sunday as any other day of the week."


Note especially the bit in red and I'd suggest that most window cleaners offered £350 for a days work would take it.

But not you. So that's fine.
Title: Re: Time waster
Post by: P @ F on March 30, 2019, 01:14:50 am
I would  work 2 days for that to be honest as it required no stop start malarkey
Some people are just greedy , 175 a day is still 875 for a Mon to Fri
Title: Re: Time waster
Post by: harleyman on March 30, 2019, 12:41:49 pm
I must live in the wrong part of the country and shyte prices mmm second thoughts I do
Title: Re: Time waster
Post by: harleyman on March 30, 2019, 02:00:48 pm
I take all this with a pinch of salt its all bravado if you ask me they will have shyte prices like the rest of us ,don't let em fool you
Title: Re: Time waster
Post by: Shrek on March 30, 2019, 02:53:49 pm
I take all this with a pinch of salt its all bravado if you ask me they will have shyte prices like the rest of us ,don't let em fool you

Yes , everyone in the country has ‘shyte ‘ prices  ::)roll

You are Dave f aren’t you? Moved from Yorkshire because of your ‘shyte’ prices to Scotland where prices are still ‘shyte’
 ::)roll ::)roll ::)roll ::)roll ::)roll ::)roll ::)roll

NK will be doing the same move soon 😂
Title: Re: Time waster
Post by: Dry Clean on March 30, 2019, 03:10:20 pm
I take all this with a pinch of salt its all bravado if you ask me they will have shyte prices like the rest of us ,don't let em fool you

Yes , everyone in the country has ‘shyte ‘ prices  ::)roll

You are Dave f aren’t you? Moved from Yorkshire because of your ‘shyte’ prices to Scotland where prices are still ‘shyte’
 ::)roll ::)roll ::)roll ::)roll ::)roll ::)roll ::)roll

NK will be doing the same move soon 😂

NK is on £200 an hour cleaning small cony roofs, in a years time he will be able to buy Scotland. (http://www.cleanitup.co.uk/smf/1553958585_grin.gif)
Title: Re: Time waster
Post by: nathankaye on March 30, 2019, 04:23:13 pm
Im nearly there as doncaster actually belongs to Scotland.
Title: Re: Time waster
Post by: harleyman on March 30, 2019, 04:51:23 pm
be prepared for a shock
Title: Re: Time waster
Post by: G Griffin on March 30, 2019, 08:03:32 pm
Im nearly there as doncaster actually belongs to Scotland.
They can have it.
Title: Re: Time waster
Post by: G Griffin on March 30, 2019, 08:06:05 pm
Im nearly there as doncaster actually belongs to Scotland.
They can have it.
Scotland has just been on the phone- they reversed the charges 'n' all  >:(- to say they don't want it either.
Title: Re: Time waster
Post by: P @ F on March 30, 2019, 09:28:28 pm
 ;D ;D ;D ;D ;D ;D ;D ;D    Go Griff   ;D