Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: colin purewater on May 05, 2012, 11:45:37 am
-
Got a KFC I clean every 2 weeks So window one time
Windows and signage other.
I've been cleaning it for 5 months and been Paid for the
1st month and not been paid the last 4 months,
Sent loads of emails and I'm told it will be paid but never does
Not a massive account by any means but would you keep
Cleaning and just wait for ye money or suspend??
I no what I'm going to do but just interested in your views pls
Many thanks
Colin
-
i would suspend it untill i recieved payment..
-
tough one .typical commercial.. i think they will pay . if you suspend then you prob wont be doing it again . they will get another windy who will be prepared to wait. is it a lot of money and does it take long? i find talking direct to the accounts dept by phone is quite beneficial
-
You could go in and order a family bucket, and tell them you will pay for it in four month's time.
John
-
You could go in and order a family bucket, and tell them you will pay for it in four month's time.
John
Lol ;D the wife said to do this but KFC is scum!!
I have asked for the number for accounts and head office
Time and time again and don't got it.
It's £45 a month so not a massive amount at all
But add all 4 up and it's almost half me months rent !
-
Waste of time. Drop and chase for your money.
But have a little fun - go one last time and soap up their windows - tell them you'll finish the job when you've been paid. ;D
-
walk past at a early hour and spray windows with milk through a kids squirty gun, then don't turn up as normal, when they phone to get them cleaned explain you will not continue until all invoices are paid ;) if that doesn't work dump it and move on
-
id stop cleaning until payment.ive noticed more and more customers(domestic)who pay via online banking dragging their heels with payments but i dont clean more than twice without payment these days.
commercial jobs usually pay me within 28 days via cheque.i never have any problems with them.
i just wouldnt want to have a 4 month £180 owing from one job.id stop until payment then get rid.
-
Give them a formal letter asking for full amount due in 7 days or further action will be taken.Out line further cost will be added if amount is not paid.
-
Is it a franchise unit or company owned? Just lets you know who to chase... Who gave you the job?
-
Is it a franchise unit or company owned? Just lets you know who to chase... Who gave you the job?
As far as I no its company owned mate and I got the job from
The Internet,
Tbh I have problems with most of my commercial accounts paying!
Seems to be the bigger the company the harder it is to get paid.
The way I see it they will see my invoices of relatively small amount
And not treat them as priority.
Been talking to the missis about these com jobs and by the time
You clean them then spend twice as long chasing payment!
So there not really worth doing if you look at it like that.
-
Its worth finding out as a franchise will be much easier to chase, getting paid on time seems to be a downside of commercial work.... Think I would rather have an extra 4 houses and dump this one....
That said if it is a franchise you could try to speak to the owner and you may well be able to sort out a deal, got to be worth a try....
-
I know demand payment. Give George the money and he can canvass you £90 a month in top domestics!
-
Colin follow your business head not your heart,suspend and send one final letter explaining next step small claims
and ask: do you need this business causing this stress to you
-
Is it a franchise unit or company owned? Just lets you know who to chase... Who gave you the job?
99% of KFCs are independently owned franchises. And if the one in Pinner is anything to go by its "As advertised on UK Border Patrol" all the staff are working on highly dubious student visas. So its dodgy all round. If they don't pay tip off immigration.
-
You need to become a pain in ass by ringing accounts constantly until u get paid if they say its getting sorted u need to pin them to a date and keep hassling personally I would stop cleaning.
-
Its worth finding out as a franchise will be much easier to chase, getting paid on time seems to be a downside of commercial work.... Think I would rather have an extra 4 houses and dump this one....
That said if it is a franchise you could try to speak to the owner and you may well be able to sort out a deal, got to be worth a try....
Trying to find the owner if he owes you money? More chance of finding Lord Lucan
-
If its a franchise they have to publicly display who owns it, its normally a limited company but you can find anyone with a bit of research
-
Our policy on commercial is payment at time of service on presentation of invoice. If they won't agree to that, we don't bother - they're only going to be trouble so why lumber yourself with them?
-
Ian thats the best policy I have seen on commercial....
-
You could go in and order a family bucket, and tell them you will pay for it in four month's time.
John
Lol ;D the wife said to do this but KFC is scum!!
I have asked for the number for accounts and head office
Time and time again and don't got it.
It's £45 a month so not a massive amount at all
But add all 4 up and it's almost half me months rent !
does'nt matter the amount mate, contact them and ask for regular payment do a google search for the headoffice details, as they want regular work to be done. Not sure if KFC are independant with the cleaning contractors, but a call to headoffice will get you heard, you may not be on thier system yet, happens a lot with bigger companies, I had twigden homes owe me for near on 8 months, I now get paid monthly (always a cock up there end but get paid within a month period for the last months work. This is a pit fall of commercial work
-
Our policy on commercial is payment at time of service on presentation of invoice. If they won't agree to that, we don't bother - they're only going to be trouble so why lumber yourself with them?
that is the way I work also...can't be hassled with continualy chasing money
-
Our policy on commercial is payment at time of service on presentation of invoice. If they won't agree to that, we don't bother - they're only going to be trouble so why lumber yourself with them?
totally agree with Ian
-
Our policy on commercial is payment at time of service on presentation of invoice. If they won't agree to that, we don't bother - they're only going to be trouble so why lumber yourself with them?
totally agree with Ian
This sound like what u should be looking at!
But what happens if your cleaning a shop or office or subbed from a national
That there is no one there to hand the invoice to and you have
To email it ??
-
How did you get the kfc colin?
-
Local google search mate
It's with in a mile of my house
-
So can you not go back to the fella or lady that gave you the job and ask for them to deal with it?
-
Our policy on commercial is payment at time of service on presentation of invoice. If they won't agree to that, we don't bother - they're only going to be trouble so why lumber yourself with them?
Sorry Ian I don't agree with the bolded. I have plenty of commercial that pay by my terms (30 days) without problem ranging from small £40 offices to multi site £xxk per annum contracts.
I obviously respect where you are with your business but you must have passed up huge amounts of commercial work that won't agree to them terms?
-
So can you not go back to the fella or lady that gave you the job and ask for them to deal with it?
She has gone mate new manager has started doesn't seem that
Arsed about windows
-
So can you not go back to the fella or lady that gave you the job and ask for them to deal with it?
She has gone mate new manager has started doesn't seem that
Arsed about windows
Should be an easy one this Col, go see manager tell him you need paying far to long a time has elapsed. Ask what you need to do to get paid and will he sort it for you. Explain you can't/won't clean any more until you are paid. Just put the pressure right on the manager to get it sported for you, because he can.
-
As mike said...
-
So can you not go back to the fella or lady that gave you the job and ask for them to deal with it?
She has gone mate new manager has started doesn't seem that
Arsed about windows
Should be an easy one this Col, go see manager tell him you need paying far to long a time has elapsed. Ask what you need to do to get paid and will he sort it for you. Explain you can't/won't clean any more until you are paid. Just put the pressure right on the manager to get it sported for you, because he can.
Done that already mike! I no what I've got to Do, just really interested in what
W wry one else would do, seems to be I'm on the right track
Thank you for advice every one! Great response as always
-
use greed.
maybe they need the broken paving fixed outside/or summat cosmetic/ car valet for the manager /and your brothers firm could do it dirt cheap and quickly , but can they just pay that invoice first . once paid you wave bye bye
-
Its only money mate carry on.
-
Not so easy to say that when you have 2 baby's, wife ( who looks after the kids), car, van, to support and and a mountain of bills to tackle every month, one just one window cleaning wage coming
In and only been on my own for a year... It ain't easy i need every penny
I no you must have been there mate at some point! No offence matey
-
Not so easy to say that when you have 2 baby's, wife ( who looks after the kids), car, van, to support and and a mountain of bills to tackle every month, one just one window cleaning wage coming
In and only been on my own for a year... It ain't easy i need every penny
I no you must have been there mate at some point! No offence matey
I was winding you up mate,
I would stop after 4 months.
;D
-
Ive never understood what the attraction is with comercial
Can someone explain to me what it is?
-
Not so easy to say that when you have 2 baby's, wife ( who looks after the kids), car, van, to support and and a mountain of bills to tackle every month, one just one window cleaning wage coming
In and only been on my own for a year... It ain't easy i need every penny
I no you must have been there mate at some point! No offence matey
I was winding you up mate,
I would stop after 4 months.
;D
Sorry dean to many Shadys watching the match
Then to many drowning my sorrows :P
-
Ive never understood what the attraction is with comercial
Can someone explain to me what it is?
+1
John
-
Our policy on commercial is payment at time of service on presentation of invoice. If they won't agree to that, we don't bother - they're only going to be trouble so why lumber yourself with them?
Sorry Ian I don't agree with the bolded. I have plenty of commercial that pay by my terms (30 days) without problem ranging from small £40 offices to multi site £xxk per annum contracts.
I obviously respect where you are with your business but you must have passed up huge amounts of commercial work that won't agree to them terms?
I wouldn't expect everyone to agree with me ;D
Obviously there are many businesses making a fortune out of commercial cleaning, but it's not for me. I may well have passed up "huge amounts" of commercial, but my take is that the time I would have spent chasing and invoicing was better spent developing reliable domestic work. Many years ago I did a big theme pub in Canterbury - they had it weekly and were supposed to pay monthly. I did it for three months, getting promises of 'Sorry, the accounts dept is up to its neck - they'll settle as soon as they can and pay all the outstanding ones together." Then it closed down. The Receivers sent me the application form for settlement of my debt, but pointed out that the big debtors would get paid first, then the smaller, then the little men like me might get something if there was any money left.
I guess the money ran out three or four stages above me.
-
... my take is that the time I would have spent chasing and invoicing was better spent developing reliable domestic work.
I have a very good friend in my locality who is well established in this game, and whose business focuses mainly on commercial work, and he has told me that he would not survive on domestic work alone, because it is not as regular here as it is in Britain.
I occasionally help him, or he will ask me to do commercial work for him, for which he pays me, then chases up the customer for payment.
There is no way that I would survive on commercial work, as I would not be able to withstand the delay in getting paid, or the stress of not being paid at all.
So, like Ian, I prefer to spend my time developing a good domestic customer base, and have found that, although cleaning frequencies are less over here, it is still possible to build up a run by getting a greater number of customers on board.
John