Len,
It is 15 years since I left Safeclean, but I believe their Head Office is still in the same place near Wantage. At that time any enquiries received by them would be passed on to the relevant franchisee. But of course in all other ways the franchisee operates as a separate business, with their own numbers and adverts, same as us independants.
Guardsman (Valspar) took over Safeclean shortly after I left them. I would imagine that today it is a much improved company with a modern outlook, frankly it certainly needed a kick up the backside at that time.
Daniel,
Today it may well be worth joining them, but tread very carefully, as you should when considering any franchise operation. You need to be able to do much better in the short term than you would as an independant, otherwise there is no point.
Don't forget that all the money you will pay a franchisor one way & another over a period of time will buy you a heck of a lot equipment, advertising, and promotions if you start up independantly.
I could go into a lot of detail about Safeclean as it was then, but not in print! and I suspect much of it would not be relevant today.
Bryan