[Reuben_Reynolds]

Gary,

I forgot to say, once we have the red resin thing sorted we'll be happy to re-spray your Ergo-lite poles FOC. If you have'nt heard from us by end of Feb please contact Lindsey in customer services and give us a reminder.

regards
Reuben

[elfords]

Thanks for the note re respraying, and look forward to hearing from you in due course in the meantime hope you enjoy a few beers over xmas I will

Regards

[poleman]

http://http://www.exelindustry.net/toolhandlesandtelescopes/index.php?sivu=products-exeluniversaltelescopicpole

for all you pure water window cleaners info on glass and carbon poles

Andy
dorset
fed member

[pure_genius]

pole man

Do exel sell to the end user or do you have to buy a shed load of poles before they deal with you.
I went to OTT Ionic once they had crates of pole tubes it would fill my garage about 10 times over.  

[Forum Admin]

This reply has been moved from another unrelated topic heading

ADMIN & ALL USERS
may I take this opportunity to apologise for any offence I may have caused any of your members with the term "cowboys". I was attempting to highlight the dangers to your members of unsecured, heavy loads being transported on a daily basis in the u.k. We routinely receive visitors who have bought 1000Litre or 650 Litre IBC containers (Intermediate Bulk Containers-generally the opaque-white plastic cubes) off 1 man operators and have them unsecure or inadequately secured in the rear of vans, usually with no bulkheads in situ.
  We warn people of the dangers and to my knowledge, it is only the limited companies who manufacture these systems, who have developed their bespoke equipment with safety in mind.
   I was in no way infering that a lack of "Ltd" tag means you are a cowboy operator, I was refering to the opportunist suppliers who market equipment that looks the part, but is in fact wholly unsafe for the desired application.
  I feel confident that OTT, OMNIPOLE & TUCKERPOLE will concurr with that sentiment, indeed we all met recently at the NFMWGC to discuss these exact same safety issues and under the NFMWGC's wing, will be producing safety guidelines in co-operation with the Health & Safety Executive.
Sean Rimmer
UK Sales Manager
Brodex Ltd.(aka.  Brodex Machine Services-BMS HIGHFLOW)

[Forum Admin]

This reply has been moved from another unrelated topic heading

Sean,

I read with interest;

I was in no way infering that a lack of "Ltd" tag means you are a cowboy operator, I was refering to the opportunist suppliers who market equipment that looks the part, but is in fact wholly unsafe for the desired application.

Tell us how does a "LTD" company prove that their equipment is any safer than one of these opportunistic suppliers that you refer to?

This was one of the unresolved questions at the NFMWGC meeting when Craig Mawlam asked: "If not by crash testing, what other mechanism should be used by manufacturers to prove that their equipment conforms to the requirements of the Road Traffic Act 1986 and Construction and Use Regulation 100"?


regards  
Reuben Reynolds
Sales Director
www.ionicsystems.com  

[jonesy5]

yes please   nice to see company wars this site should be renamed cleanitup close (new soap opera)

[Reuben_Reynolds]

Sean,

If you bring up a subject on this site then you must expect to be challenged when what you say is not true nor accurate. I applaud Peter Fogwells response to things that you have said and he is right in his reply. Peter and I have co-existed on this site for months without argument as we both respect each others position in the market. Respect is something that you show little regard for and it begs the question whether you respect your customers any better than your competitors, and I refer to their safety!

I asked you a question in response to something that you have written here, and I await your reply.

regards

[fez]

Ooooooer!!

Guys, guys, remember it's nearly Christmas - the season of goodwill to all men (and sales reps)!

The best way to sort this out like gentlemen is pistols at dawn!!

[Reuben_Reynolds]

Sean,

I asked you a question nothing personal, Peter Fogwell has asked the same question too, if you don't wish to answer mine answer his.

regards

[Reuben_Reynolds]

Fez,

You're right its Christmas so its truce time.

Sean,

You placed a good informative and wise post about the use of acids for regen of resin, respect when its due.

I have no problem answering any question asked of me, I ask the same of you. This is how the forum learns about the industry.

Merry Xmas

[pdhanson]

Well I'm glad a truce has been called!

but chappies, now i'm dying to know!  IS pure20 owned by ionics or not??

Silly

[Forum Admin]

Is this the point at which Reuben offers a bottle to the first person to guess which competitors system they crash tested?

Sean / Reuben

You have both been advised to keep these discussions professional and we've deleted posts to avoid further confrontation. However, if you wish to continue then you do so at your own risk!

Forum Admin

[highwash]

hi silly - i posted a comment on dec 3rd and questioned whether pure2o was a puppy (or should that have been puppet) of ott/ionics. will we ever know? get miss marple on the case.
complaints of the season to everyone - terry

[Reuben_Reynolds]

Regarding Pure 2 0 Ltd

In the same way that the Ford Motor Corporation own Land Rover, Rolls Royce, Aston Martin amongst many others. The Directors of Ionic Systems Ltd own four other companies in the UK, like Ford each of its companies offer different products or services. Take Richard Branson for example, he owns many businesses around the World and he is well respected in business, his success is an example for us all, starting as he did with one mail order record shop, a one man business, not ltd.

Over the years Ionic's Reach & Wash system has benefited from constant re-investment and quality lead improvements, so much so that a gap appeared between the price of a Reach & Wash system that represents Rolls-Royce quality and other systems on the market.

The Directors wanted to offer all window cleaners regardless of their budget the opportunity to own safe, crash tested equipment. The only way that this could be achieved was to establish Pure 2 O Ltd to offer a safe, crash tested product that features the same quality of components fitted on other machines in the market place with the same level of back-up.

Like Ford owned companies, their cars all get you from A to B, each one does it in a different way and at a different price, but at least they all do it safely!

The directors of all ltd companies are listed at Companies house, its quite transparant. If a company  wished to hide something about its self, it would never  incorporate.

What this means for customers is that they can buy from Pure 2 O with confidence knowing that it is backed by the industry leader.

May I take this opportunity to wish everyone a Merry Christmas and a prosperous New Year.

Let us know if anyone recieves Sean's bottle of Whiskey tomorrow!

Regards

Reuben

[Reuben_Reynolds]

Regarding Poles:

Sean is almost correct in what he has said except:

1) Ionic Systems is the only authorised assembler of Exel Universal poles in the UK. What this means is that we import the raw materials, cut the tubes to size and assemble them to our own specification. The unique benefit of our Universal pole is that the overlap in the sections has been fine tuned to ensure that our poles bend the least. Also because we assemble the poles ourselves we are able to offer the widest range of sizes, as Sean says the best pole will be the one that adequately reaches the window rather than a one size fits all approach. All other importers of Exel poles buy them in ready assembled.

2) The Ergo-lite pole that we produce is unique to Ionic Systems, the tubes are made by exel to our specification and are not available to anyone else. The principle benefit of these poles is that they are 30% lighter than the Universal poles. They are also made from eight sections instead of six, this means that they are easier to extend vertically and take up less pace in the van. The handle section is just 50mm instead of almost 60mm on the Universal poles which makes them easier to grip.

Last year a report was commissioned by the HSE regarding the effects of waterfed poles on the human body. The new Ergo-lite pole represents our proactive response to resolving the issues raised regarding weight, and grip problems that may lead to repetitive strain or back injuries.

Its not just the tubes that are unique to Ionic, £160k was invested by Ionic in the design and tooling for the new clamps and other weight saving plastic parts. The Ergo-lite pole is the first waterfed pole since the Tucker pole to have been designed specifically for high-level window cleaning.

In the new year Ergo-lite poles will be available in Glass fibre as well as carbon fibre. Though only reaching to 35ft the glass fibre Ergo-lite will be very cost competitve and 35% lighter that the Univeral Glass Fibre Poles.

regards

Reuben

[Reuben_Reynolds]

Others asked about Pure 2 0 LTD and I did promise to answer any questions.

regards

Reuben

[Reuben_Reynolds]

Sean,

Your post about poles was not strictly accurate, I just added my comment because your post suggested that all composite poles were the same except for the fittings. Not true.

regards

Reuben

[pdhanson]

PURE2O

Thank you Reuban for your forthright answer.  I don't think we should knock ionic for setting up a seperate company to serve the lower end of the market.  This is standard practice in most industries.

As long as it doesnt mean Ionic is using its size to force competitors out of the market.  This would be anti-competitve, and the consumer would lose out.

Silly

[Caesar]

Numerous replies and not one mention of winspray which is taking America by storm...Contact me in your email not private message forum .I never really check that...I will have info for you...