I had a text yesterday saying no longer needed. I replied asking why, no problem, but just like to know if I lose a customer. She replied saying no probs with service but somebody had canvassed and would do it for a fiver. I was charging her 10 pounds, 3 bed detached 10 windows and 2 doors. Don't think I was over priced so replied thanking her for past custom. First one I've had cancel in 9 months, best to part on good terms I think, in case (or when) new one lets her down.