Hi guys
I have set most of the questions in consultation with other experienced cleaners.
My qualifications are as such, 9 o levels, 3 a levels, degree chemistry specialising in plastics.
6 years as research and development chemist, two as technical manager.
Part of my duties was to instruct in the implementation of BS 5750, later to become ISO 9001.
During this I developed quality systems which were aimed at differing levels of workforce, some technical, some sales and some shop floor.
Also spent 4 years as technical salesman for Borden Chemicals, attending various sales courses, such as Tack International, which was one of the top sales/presentation courses at the time.
I first started carpet cleaning in 1971 at Marks and Spencers head quarters in Baker Street, London at the tender age of 13, this obviously being a Saturday job.
I had my own business carpet and office cleaning business in the the City from 82-86 and have been running this business in Essex since 1989.
I have also developed various cleaning chemicals.
I would never claim to know everything.
Cheers
doug