I don't know if i'm being over the top? but i'm getting tired of a couple of custy's due to continued late payment.
example: one custy use to be good at opening gates; now hit and miss, i text her and hubbies phones.
also she' take's 3 weeks plus to send cheque, had to txt her a reminder the other day still nothing; had the old "posted it yesterday"
I even now put stamps on all my s.a.e.
would this be a bin it offence.
i think so,
been trying of finding a polite way to let these people go i.e
i will need 3 payments up front from now on and if the gate is locked you will still be charged full price.
do you think this is pie in the sky or if not how would you word this without causing offence?
Got alot of money outstanding nearly £500 usually £250 ave.
everyone seems to be out and everyone's dragging their heels in posting off payment

Don't know if i'm being a bit over the top here as of the harsh winter that left us all out of pocket, i'm analyzing custy's too much.
does p me off how other tradesmen gain respect.
nothing against gardeners but they get key for gate etc.
end of moan

thanks lee