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windolene

Do you wear diamond ring?
« on: March 05, 2010, 09:16:32 pm »
Hi,

That's what a customer said to me today as a lot of her glass is  scratched along the Georgian wood frames all way round. she was not accusing me of scratching the glass but said that a diamond is the only thing that will scratch glass & that my diamond ring if I wore one must be scratching as I was cleaning the glass.  I put her right on two counts , one:  being I don't wear a diamond ring & two: there are many things apart from diamonds that can scratch glass. I have seen this type of scratching many times before being long scratch lines  on all four sides of pane. I am very sure it is painters sanding down the wood before painting.

Kevin WINDOLENE.

Ryan @ Transparent, Carlisle

  • Posts: 700
Re: Do you wear diamond ring?
« Reply #1 on: March 05, 2010, 09:32:44 pm »
most folk dont notice there windows are scratched, until they have been cleaned.

I once worked for another window cleaner and he got a complaint about scratched glass. It had a few 'scratch' lines, similar to perhaps a cat, scratching at the glass

Re: Do you wear diamond ring?
« Reply #2 on: March 05, 2010, 09:55:41 pm »
You're exactly right, Kev. It's painters sanding frames.

I've only ever seen this on wooden-framed windows that have been painted/stained - and it's always on the edges.

martinsadie

Re: Do you wear diamond ring?
« Reply #3 on: March 08, 2010, 08:17:36 pm »
You're exactly right, Kev. It's painters sanding frames.

I've only ever seen this on wooden-framed windows that have been painted/stained - and it's always on the edges.
i had a customer blame me a couple of weeks back,i told her the same thing,thing is it was her husband who sanded them  ;D