[scottt24]

just made the switch to wfp, slowly getting round first cleans.
we have cleaned about 100 houses so far but have had 3 complaints about spotty windows, we are spending a lot of time cleaning frames and glass and using more than enough water to rinse both.
are the spots down to soap residue or something else we have not taken into account on the first cleans.
would be grateful for any advice.

thanks,    scott

[wezzy32]

do frames first then go bk round again and do windows

[scottt24]

is it just dirty water from frames then because the spots are all over the glass not just at the top

[Jays Window Cleaning]

If you make sure you do the frames then  the glass and you have rinsed thoroughly. Tds is 000 then it can only be that the glass just don't take to wfp . I had one out of a 100 where this happened i just trad it now. until Ive built up a bigger round i will pass this custy to a trad guy. I did a first clean today same thing happened there. Even when you trad you can see light spotting on some glass. Its just the glass not your cleaning. That's from my experience not be wfp long so i could be wrong. others may say different



jay

[scottt24]

thanks jay will keep that in mind

[jouk45]

scott which type of brush are you using for your first cleans,i find  a mono brush is best for first cleans, and the flocked brush i use on my regular work

[dazmond]

ill be wfp in future and i think itll prob take a few cleans to get the frames really up to scratch and wash out the fairy in the seals!

ive had a few custys who have sacked their wfp cleaner for me!ive not told them ill be goin wfp in future.......not yet!!

i know a few who wouldnt have a wfp cleaner again cos they consistently gave crap results!constant spotting and dirty runs etc and they didnt like them being left wet!! :

im hoping ill be able to convince them otherwise after a few cleans!!

good luck with it scott(ive got all this to come yet!! :)

regards

dazmond

[Ste M]

if i do a first clean that hasnt been water fed before then i will go round all of the frames once then do the windows with a lot of rinsing, then i go round again and wash the frames and then back round and do the windows once again. If a house usually takes me 10 minutes wfp, then on a first clean it will take me 40 minutes. Once you have the first clean out of the way they your laughing.

what people tend to do is tell the customer they may get spotting on the windows, you dont need to do this cos all they will do is inspect the windows and look for this so called spotting. dont tell them and they wont look. when your trad you will get the odd smear but you dont tell the customer this so theefore they dont look for it.

As for the leaving it wet, its wet for an hour max, surely they can put up with that, try explaining to them that it puts a protective coat onto the window that helps the rain water run off quicker so if you go round blading the windows they wont get this reaction. (truth stretched slightly but hey no one is perfect)

[paul rulton]

if i do a first clean that hasnt been water fed before then i will go round all of the frames once then do the windows with a lot of rinsing, then i go round again and wash the frames and then back round and do the windows once again. If a house usually takes me 10 minutes wfp, then on a first clean it will take me 40 minutes. Once you have the first clean out of the way they your laughing.
ya not wrong ste, been round all my work once now &seein quite a few spots. think ive been lucky as none of my custys ave said anything maybe they r all blind : lol

[Blue Frog Systems]

I'm with Jouk45 on this one. Mono for first cleans is a must I've found.

If there is a vent on the frame, I don't clean it as you just can't clean them.

If there is no vent, you need to make sure you flush the top with water as this is where the dirt sits usually due to the angle of the frame at the top.

[Londoner]

Its  almost certainly milky frames IMO and you are going to get a percentage. If you are switching to wfp you need to recognise the type of frames and keep an eye out for milking.

Double rinsing solves most of it.

[Smudger]

When doing first cleans i spray the tops and bottoms with diluted TRF then give a good scrub this really moves the dirt and grime really well and quickly.   then its a matter of rincing for a while.

i use a very fast flow rate for 1st cleans to help remove all the dirt.

start at the very top and rince here for a good minute then work your way down.

Darran

[scottt24]

we are currently using vikan mono filament brushes (came with the pole) but i'm open to sugestions about different brushes. Finding vikan quite heavy over conservatories would like to try a few different brushes but would be interested to hear what you use day to day

thanks     scott

[Jays Window Cleaning]

I use vikan brushes both mono and flocked depending on what clean it is.  but for over conservatories i use a super light from gardiners on a modular pole for light weight .

Jay

[daz1977]

i dont think custy probs are with WFP, i think its the operator, as i am wfp and i get told i do a better job than the bloke i took over from,  ok some might take 2 -3 cleans to get clean, but 2 mins to explain to the odd cust that moans, i usually take longer on a first clean anyway

[daz1977]

i used superlite, and to be honest i didnt thing they where heavy enough to clean the windows, but seemed to do the job, now when i go to houses, a lot look like they dont need cleaning, 

i done some houses to day that i havent done since dec and do about 4 an hour as they are terrace, and that aint rushing, as had my 4 year old with me ( thast a job in its self lol)

[paul rulton]

i used superlite, and to be honest i didnt thing they where heavy enough to clean the windows, but seemed to do the job, now when i go to houses, a lot look like they dont need cleaning, 

i done some houses to day that i havent done since dec and do about 4 an hour as they are terrace, and that aint rushing, as had my 4 year old with me ( thast a job in its self lol)

window cleaning & lookin after the kids.... n women say us guys cant multi task
good on ya m8.

[scottt24]

when we rinse the glass some of them run down in sheets and some just bead on the glass.
the windows that bead are the ones we have had problems with (but not all of them).
is this type of glass a problem for anyone else because it seems to be quite hard to rinse these panes?
also do coatings on the glass have any impact on results?

[paul rulton]

im not sure scott24, but we r gettin the same problems

[Smudger]

scotty,

3 complaints out of 100 isn't bad, esp. as you are new to WFP.

are you sure that the windows are spotting    i ask this as i have had customers that think the windows have spotted, when in fact they are still wet.   ALSO  customers have not realised the spots are on the INSIDE  

from when i 1st started i used a round to test out WFP and got 2 bad feedbacks out of 20 custy's + the other half on my own windows,  a lot of it was down to technique and getting the system and products i like to work with, but in a very short time i got 100% and no matter how bad the windows are they come up spotless - even the mrs thinks they are great now,  i have slowly moved most custy's to WFP now either by doing them when not in    or re explaining the benefits of WFP and have no problems,   sometimes when you let the custy's know your changing over they can be ultra critical and see things that are not there

also be aware that in windy conditions dirt can be flicked from 1 window to another if they are close esp. corners of conny's where they join the house,  quite often i have done a window, moved along and then looked back to see 'bits' stuck to the pane that were not there before  


Some windows will not curtain, but i i dont think thats the problem,  just keep rinsing well and keep at it!
Darran