Had a call today from one of my flyers that had been handed on from a customer, anyway i went up to the house in a very nice area near to where i live, the lady was over the moon with me from the outset and i had the job before i even gave her the price, the reason for this is the window cleaner in the area is in her words 'one of the rudest, scariest, smelliest and downright awful at his job, man she has ever met'.
Anyway i qouted the house and got it, so i thought id knock at a few of the neighbour and low and behold it was like i was knocking to tell them they'd won the lottery. Each one told me that they hated the current cleaner and when could i start!!! I picked up some nice work from the estate and i think once i start cleaning ill only pick up more.
Each house that i got an answer at told me how sick to the back teeeth they were with the current cleaner but didnt know how to get hold of a new one in the area. One particular customer has told me that he will personally tell all the neighbours to drop the current one and take me on.
The mans wife came out and she was telling me that the cleaner turns up, knocks at her door and just hands over his bucket whilst 'grunting', he has a ciggie hanging out of his mouth and misses half the windows and charges them way over the top for it. (i never found out how much he charged, i dont ask that , she just said he was VERY expensive) He also has two lads with him who dont care either and miss half the windows.
Anyway it turns out the date i start to clean is also the date he is due

, got a feeling there may be some fun

all of the custmoers i got said they cant wait to tell him where to go now as he is that bad,
I would like to shake his hand and ask him to keep up the good work, after all i think ill be getting a lot more of his customers. Dog eat dog world and if you dont do your job well then you deserve to lose the custom if you ask me. People have canvassed my customers a good few times and ive NEVER lost on of them EVER

regards
ste