I have been window cleaning for a few years now, and have never had anyone official ask me whether or not I had a licence let alone talk to me about how to use a ladder.
Its seems that there is allot of focus on correct use and do's and dont's of using a ladder with regards to legislation. But has it ever really affected you in your day to day lives.
Now I wouldn't want anyone to be lacksydasical when using a ladder. Our policy is not above second floor or 20 feet, properly levelled and on a good grip-able surface, ladder mats used on marble floors etc and never for instance on ice or wet decking. Three points of contact at all times.
So just a quick yes/no if you have or haven't had anyone speak to you about proper use of a ladder, who was an official e.g. Health and safety officer or from the council.
Now I mean just walked up to you on the street, not meeting with HS after an accident or fall from a ladder, as its pretty much given if an employee had an accident they would do a little digging.