[james roffey]

Went to give a quote today when i saw the carpet i thought never seen one like that before i did a burn test on it and i did smell like wool but it felt felt quite rough to the touch reminded me of one of those natural shrinking fibres what do they smell like when they burn as it does not mention this on my NCCA burn test chart :

 made me think of that one that shrank badly the crucial trading one, the wool warp runs in one direction and a weft hessian fibre runs the opposite.

I still think its probably  wool and will be fine to wet clean using the appropriate safe chemicals, but i have this nagging doubt can you guys put my mind at ease

[mlscontractcleaner]

What a horrible colour; I'm glad it's not in my house

[james roffey]

Its actually in a very nice house, and i was told its very expensive, and that it came from John Lewis

[Hilton]

Its Not Unusual 

Yes it contains wool and cord and it will shrink if too much moisture is introduced,
as shown by the nosing, it can also come away which means you could end up having to pay to have it re-fitted.

LM clean only and only if confident enough that you will not shrink it..

Is it stuck down or on underlay and gripper ?

[james roffey]

Its held down by grippers  and sits on underlay.
The only low moisture system i have is envirodri and i really dont think that will work as the fibres are so tight it wont penetrate at all.

[cleaningmaster]

RUN like you've never run before

Its a bad shrinker

Regards

Daryl

[james roffey]

Come on you cleanitup gods
 is this the definitive answer, run to the hills

Not that i doubt you Daryl  but if it is then i am severely out of pocket although not as much as if i had shrunk it thats why i posted, as i suspected it may shrink.

I wanted to find someone who may have come across it as i have never seen this type of carpet in a showroom or a home.

[cleaningmaster]

James,
with over 22yrs in the business, YES

If you dont believe me just spray it and see but make sure the grippers are firmly nailed down, it will pull them out too

Regards

Daryl

[cleaningmaster]

James,

Look at thread by GLYNE on Jan 29th

Looks familiar

Regards

Daryl

[Mark Lawrence]

Well, it just looks like a coloured berber to me. Unsure of the face fibre content but your test should determine that. Is it a polyprop?

Check the backing to see if there is the same pattern and any jute fibres. If so then run! If the fibres are a high wool content though then it may be ok to clean as normal.

Mark

[Shaun_Ashmore]

oops I've hwe this before it was on a stairs only and it cleaned well, I was a little worried at first but with a pre spray scrub and then towel, hwe and then towel and turbo they took about 20 mins and were part of a full house of carpets so had the turbo on for sometime.

Shaun

[Shaun_Ashmore]

Mark there is a pic of the backing (pic 2)

Shaun

[cleaningmaster]

You can see the jute from pic 1

Regards

Daryl

[fitz2kleen]

after what happened to poor glynn, my partner and i paid a visit to crucial trading to ask some questions and get the feel of their carpets.
after speaking to them at length about possible cleaning methods my advice would also be RUN LIKE HELL!!!!

[peter maybury]

the carpet if fitted properly would not be a problem but it look as if the carpet has been tacked under the nose with carpet tacks. The tacks are tapered  and will not take a lot of stress. The carpet on the riser looks to be a separate piece. It is not a conventional way of fitting and I would point that out to the customer.


Peter

[peter maybury]

or is it that this is just one of the radius stairs at the bottom of the staircase.
Not enough detail  as it is only possible to see the nose of one stair by the photos posted.

Peter

[Dave Whittaker]

It's been skirt & capped. You can just see the curve of the bullnose on the edge of the pic.
Personally I would have ran the underlay over the nose but not under it to prevent the puffy appearance.
 :

Wouldn't fancy cleaning it either......but if I had an Envirodri I'd be tempted to test a little area after a light mist of m/s. Gingerly of course.

[Nigel_W]

James,

Almost on a daily basis I get tricky carpets and fabrics to clean and I face the decision you have with this carpet. It is very difficult to offer definitive advice when you are not on site and you can't touch the carpet or properly inspect it. I am sure that no-one here would wish to advise you to wet clean it and then for it to shrink. Like Shaun I am pretty convinced I have come across this carpet on stairs before and like most people I was pretty sure it would shrink if it was overwet or not installed correctly. All of the signals are that you should walk away or dry clean the carpet. You should consider strongly this option because it is only 1 staircase and you will regret it if anything goes wrong. If I wanted to wet clean it I would take the following steps,

1. Check the installation is good. If not make it good or do not proceed with a wet clean

2. Dry vac

3. Mist  1 of the steps with microsplitters and towel and leave for 10 mins to check for shrinkage

4. Extract this 1 step using a low moisture hand tool (cfr tool) and leave for 10 minutes to check for shrinkage.

5. If all goes well with steps 3 and 4 fire away cautiously.

6.Use an airmover to dry

7. Breath a huge sigh of relief

Good luck and let us know what you decide to do.

Nigel
www.designcare.co.uk

[Ben Lugg]

Hi James,
from the advice given it looks like a risky proposition and I don't believe we are in a risk taking business.  Our customers value our professionalism for doing what we say we can do, they aren't interested in our willingness to take risks.
My gut feeling would be to decline the offer of the job, respectfully explaining to the customer the reasons for declining.  Then walk away and sleep soundly. 
Have you heard the phrase about "catching the ball"?  Just because someone throws you a ball (in this case offers a risky job) doesn't mean you have to catch the ball. 
I'd move on to the next job.  We've all done jobs we've felt uncomfortable about afterwards for one reason or another, and life is too short for all that. 
Good Luck
Regards
Ben

[richie]

DO NOT HWE THIS CARPET.  It WILL shrink most of them will go on jst the pre-spray.  Chances of getting them back is very very low. 

Richie.