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Sean Dyer

  • Posts: 2947
Nut Job
« on: February 09, 2010, 09:36:32 pm »
just read dazs post about complaints and it reminded of event this afternoon i have tried to forget as it got me so mad

i had a job to do a gutter clean , id done the windows a few weeks back but as the weather was so cold the contents of the gutter was frozen solid so i arranged to call back and went today

the property is an old victorian house huge place, however its now an upstairs / downstairs flat

ive been working for the lady who owns upstairs to rent it out

went to day got ladders off went round front set up gets up ladder and some weird looking ferrety bloke come underneath ladder from downstairs flat and yells what you doing to which i said gutter cleaning ? he said well why didnt you knock on first - i said because the lady who owns the flat knows i m  coming - sorry why  - he goes off about how she doesnt own the grounds bla bla (which isnt true she has access to property and gardens ) anyway hes being realy aggressive so i just said either go in or i will come down and carry on the discussion - he says are you threatening me i will phone the police you could be a burglar so i laughed and said yeah im trying to burgle your ground floor flat from the gutter go in - anyway he does and 2 mins comes out and starts again so i flew down ladder well pd off i feel really bad now but i told him to go" forth and multiply" before i lost it properly

ive not had a good day though had really bad ear and toothe ache all day just wanted to do job and go home not have a numpty folow me round

anyway he ran in to phone police and i dropped ladder and left not done guuter or anything

dont know what to do now dont want to let customer down but im not going back to see him or i will lose it

plus not been paid for the cleaning of windows i did originally as it was all one price :( i did a builders clean in and out on them

nightmare

why are some people idiots

♠Winp®oClean♠

  • Posts: 4085
Re: Nut Job
« Reply #1 on: February 09, 2010, 10:32:12 pm »
I would go back at 5.30am, knock his door & tell him your here to do the gutters! ;)

Don't lose your payment for the work you've done mate.

paul rulton

Re: Nut Job
« Reply #2 on: February 09, 2010, 10:52:49 pm »
if i were u i would tell the police wot happend ( just so they know).
then go bk carry on wiv the job 4ya custy, as u sorted with her. if m8e comes out again
dont say anything 2him, just lay him out!!! n carry on. happy days ;D. u got the job
done, so ur custy is happy.... u got paid & destressed ;D ;D

jouk45

  • Posts: 2010
Re: Nut Job
« Reply #3 on: February 10, 2010, 12:10:16 am »
there was probably a contract in the lease, any repairs are shared,  i once knew a  a customer that was only moved in a matter of weeks, if that is the same case, i would go nuts as well  ;D even call the police lol

amayze

  • Posts: 341
Re: Nut Job
« Reply #4 on: February 10, 2010, 07:35:56 am »
Do the gutter job, but inform him first and casually spill the contents over his windows .........accidentally of course !

trevor perry

  • Posts: 2454
Re: Nut Job
« Reply #5 on: February 10, 2010, 10:07:40 am »
why did you tell him to go forth and multiply we dont want any more like him ;D ;D
better to remain silent and be thought a fool than to speak out and remove any doubt

woody1

Re: Nut Job
« Reply #6 on: February 10, 2010, 12:29:00 pm »
I think i would have jumped on him from a big height like from the ladder 

Ian Lancaster

  • Posts: 2811
Re: Nut Job
« Reply #7 on: February 10, 2010, 12:45:56 pm »
Where there is a requirement for access into someone else's property for the purpose of maintenance on multiple occupied buildings, there is a statutory right of access.  You need to inform the owner/occupier that you will be attending to perform necessary work at a specific time/date and they have no right to deny access unreasonably.  (Only in cases of extreme inconvenience, etc)

In the case of window cleaning and other regular frequent work you need only to inform the owner/occupier of the frequency and duration of the works.

No Ladders

  • Posts: 22
Re: Nut Job
« Reply #8 on: February 10, 2010, 05:10:30 pm »
Why did you leave mate, if the old bill did turn up & you were gone it would
look like you have something to hide.

Dennis Taylor

  • Posts: 98
Re: Nut Job
« Reply #9 on: February 10, 2010, 05:50:53 pm »
so i just said either go in or i will come down and carry on the discussion

Ever thought of having an anger management course ? i believe they can work miracles these days.

weetot

  • Posts: 2097
Re: Nut Job
« Reply #10 on: February 10, 2010, 07:01:47 pm »
Sean, tell him he's a turnip.  ;D
Never take financial advice from people who have no money!

windowcleaninginessex.co.uk

  • Posts: 716
Re: Nut Job
« Reply #11 on: February 10, 2010, 07:06:18 pm »
Personally, I would have asked the lady who owns the flat upstairs to let downstairs know, or you should of  knocked yourself to tell them, problem solved...
---THE BEST YOU CAN GET---
www.windowcleaninginessex.co.uk

Sean Dyer

  • Posts: 2947
Re: Nut Job
« Reply #12 on: February 10, 2010, 07:16:35 pm »
i had no idea a turnip was living downstairs

if you turn upto to a job do you let all the neighbours know

didnt think so

anyway i apologized for that it was his rudeness that was the problem

A & J Owen Window Cleaning

  • Posts: 2192
Re: Nut Job
« Reply #13 on: February 10, 2010, 07:16:55 pm »
hes a twonk mate should have just decked him you could say to the police it was harrasment dont loose the payment for the job you should have done the work regardless  

weetot

  • Posts: 2097
Re: Nut Job
« Reply #14 on: February 10, 2010, 07:36:15 pm »
I like A & J's reply, smack im' and talk later.   :P ;D
Never take financial advice from people who have no money!

dai

  • Posts: 3503
Re: Nut Job
« Reply #15 on: February 10, 2010, 07:39:38 pm »
I would have asked him to step back to avoid getting splashed with the gutter contents.
Then it's up to him.

G Griffin

  • Posts: 40745
Re: Nut Job
« Reply #16 on: February 10, 2010, 07:43:20 pm »
 Hitting him is wrong. You can`t win doing something like that.
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paul rulton

Re: Nut Job
« Reply #17 on: February 10, 2010, 07:52:35 pm »
Hitting him is wrong. You can`t win doing something like that.
hell no! get stuck in m8 >:( thats wot i say. works 4 me :o

weetot

  • Posts: 2097
Re: Nut Job
« Reply #18 on: February 10, 2010, 07:52:35 pm »
Hitting him is wrong. You can`t win doing something like that.


:o ;D
Never take financial advice from people who have no money!

G Griffin

  • Posts: 40745
Re: Nut Job
« Reply #19 on: February 10, 2010, 08:12:25 pm »
Hitting him is wrong. You can`t win doing something like that.
hell no! get stuck in m8 >:( thats wot i say. works 4 me :o
How many people have you hit then, doing this job?
  Do you say "hell no!" just before hitting them and does this add to the actual assault?
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