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clog_cleaner

  • Posts: 7
approaching possible customers
« on: June 23, 2005, 09:37:48 pm »
hi everyone,
            Could anyone help me out?. how do you go about making the first contact with commercial customers?
just walk in? telephone...etc. I am really stumped i just can't figure it out.
                 Also englishman in Holland dosen't make it any easier. i will try anything but i was wondering if anybody can tell me how it should be done....PLEASE.   thanks in advance

Mike_Boxall

  • Posts: 1394
Re: approaching possible customers
« Reply #1 on: June 23, 2005, 10:44:03 pm »
Why don't you try both and see what works best?

Why should they actually use you anyway. Are you cheaper than everyone else, are you better than everyone else, do you provide more services, is there any competition and if so how much.

Once you get to see the customer you need to understand what you can give them that they actually want or need. Getting to see them is only the first step - you then need to sell yourself to them!

I don't know what type of cleaning you're in but it might be wise to do a bit of market research first. I don't want to sound negative but I think you need to do a bit more planning at this stage.

Good luck anyway

Mike

john obrien

  • Posts: 5
Re: approaching possible customers
« Reply #2 on: June 23, 2005, 11:01:26 pm »
first find out  the name of the person you need to speek  to before you phone i like to ask staff plus the best time when you make contact then jest find out from him/her thebest time for you to visit them  it works                       

clog_cleaner

  • Posts: 7
Re: approaching possible customers
« Reply #3 on: June 24, 2005, 01:11:29 pm »
thanks very much guys,
                            i'll give it a go.

CMS

Re: approaching possible customers
« Reply #4 on: June 24, 2005, 09:04:59 pm »
This subject has been discussed at length. Take a look here for the way I do it..........

http://www.cleanitup.co.uk/smf/index.php?topic=6835.0