Well update for those who have interest in what I am trying to do with my new business concept,
Called a few of my local cleaners to arrange a meeting to discuss what i am planning to do in our area and the reasons for it, i have thought of a few reasons as well which could benefit us all,
well glad to say it went very well and the other cleaners have a better understanding of the whole concept.
Thought it would be better to call a meeting as a couple of them where not happy to what i was doing only because they did not understand the reasons behind the concept,Thought this was the best option as if I had just gone and did it without thinking it through I would have upset a few cleaners as this was stated from earlier posts
First and foremost was that it has a potential to help clean up our industry!
We all agreed to give it a go
(1) not to dump the customer who only wants it done every other month as this is a 8 weekly customer,
(2) Rather than say no to a customer who only wants her windows done now and then try and get them on a 8/12 weekly clean
(3) Don’t turn away those one off cleans try and get them onto a 12 weekly clean
Buy doing the 3 above methods it will help get rid of the dolelites and the ones who knock on doors just to get enough for beer money for that night, The more we do the less for them if we do this we hope to see less and less of them about our streets, ok you will still get customers who are only willing to pay a few quid they can have them
But if we keep turning those customers down all we are doing is handing it to them and in that case we will never get rid of them, ok you will still see them around but hopefully not as many and hopefully go and do something else,
We also spoke about canvassing which I gave them helpful tips as 2 of the cleaners don’t have full rounds yet!
What I have found when canvassing is the uptake on customers is far greater by offering the customer the 4/8/12 weekly cleans than if I were just offering them the normal 4 weekly and only offered them the dial-a-clean if they did not want the other options this is working out better,
I have changed my trading name to
(OPTIONS)
Window cleaning
& associated services
With the dial-a-clean option implemented into it
If there is still people who see negatives in this concept please post as I would like to try and turn them into positives!
The negatives posts have been helpfull in a way for me to think things through
Thanks for your feedback.