[A & J Owen Window Cleaning]

 yeh mate i know what you are going through i have a few commercial custies who owe but i give theses nerks 30 days and a bit over just in case and then i chase with a pleasent phone call to the accounts office and follow up a few days later if they ay paid keep badgering them is all you can do thats why i dont have a lot of commies only dommies cash in the hand as to speak

[elfords]

I always start off stating my terms are 14 days  to commercial clients and 90% of the time they are ok with that, the ones that are not are on 30 day terms and no longer. I have never had a problem generally operating this way and on the odd occassion it does slip I am always on the phone promptly within a day or two of the due date, with a polite but assertive reminder. He who is a constant but polite pain in the ass will always get paid first above those that are to afraid to `hastle` there customers. After a few gentle reminders they will soon get in the habit of paying you on time as they can do without the hastle of knowing that you will reliably be on there case if they don`t, works for me.

[AuRavelling79]

If the cheque lands on the mat regularly (or the BACS slip) I wouldn't worry. But if they've always paid on (say) 30 days net (End of the month following receipt of your invoice) but now the time is taking longer then  I would be wary -  it could be a sign of cashflow probs and I wouldn't let too many unpaid cleans build up.