[dazmond]

if custy says no i usually just move on to the next house as a lot of my work v.compact.i havent been for a while to a lot of my custys so most will be pleased to see me!! ;Di v.rarely get a not today.maybe once/twice a month.i dont make a big issue out of it as ive usually got plenty of work to be cracking on with!

regards

dazmond

[Steve_Richardson]

Haven't read through the whole thread (cant be bovvered as MOTD just started!) but I had a good customer say to me last week, "can you leave till next time"

"why, is there a problem madam"?

" they are not really that dirty..."

"well, I really like to keep up with my work and your's are over 8 weeks so overdue. Also, like everybody I have bills to pay so can't afford to be missing customers out. Also, just wanted to mention that I am chucking salt everywhere so no worries on the slipping" :-) (as i said this last bit her face lifted, so I had hit on the real problem.)

"ok,carry on then" Sorted...

...almost got to the end and my hose froze up...grrrrrr, not been able to go back in a week. Back to work tomorrow tho, everything all thawed out and the snow almost gone now :-)

Fingers crossed nothing freezes as I really really need to earn this week - been getting stressful

[Wrekin C S]

If they say leave this month just go back next month and then if they say it again when you go back ask em if they want to go 8 weekly instead of 4 this way you still get something out of em better than nothing and down the line if you have a load of 8 weeklys you dont want you can sell em on to another window cleaner/ someone starting up - by the way anyone selling any work? 

[Londoner]

I don't think its all that unreasonable for a customer not to want their windows cleaned in the snow. Plus a lot of people haven't got any money after Christmas so just miss them out. No big deal.

Why get all stroppy about it?

[dave f]

i cant get my head round this one ive had afew2weekly custys say can you do them once amonth in winter and then go back to fortnightly in spring time surley they must realise windows get more dirty in winter. is it just me