I wouldnt believe the hype at all!!
On that video its safe to assume the water pressure was way too high for carpet when they were slagging off HWE - probably running it from a truckmount at a pressure suited for hard floor - have you ever cleaned a carpet with so much pressure its blowing out water from the carpet like that? You have just proven what Chem Dry is all about - MARKETING, you are a carpet cleaner and they have you believing their system is better!!!
As far as i am aware - they just run a normal portable HWE machine but at the tool end air is introduced to carbonate it - i spoke to an ex Chem Dry franchise who went independant and he said the first thing he ditched was the Chem Dry machine!! At the end of the day, if its so important to use that system, then why do the NCCA state HWE to be the industries recognised deepest and best method of cleaning (where suitable)? Why dont they insist on carbonating HWE?
i would stick to your own machine so long as its a good un - there is no substitue for a trained cleaner who will use the correct solutions, correct method and correct pressures etc in accordance to the fabric present.
Dont get mixed up with 'our system is unique and best', stick to vacuum, prespray, agitate, rinse and groom and you wont go far wrong no matter what the system!
PS - did you get a quote off their site too? do a quote for a leather suite with protection - OUCH!! Not complaining though, they do a good job of keeping up the prices for us independants!!!
