[DaveG]

Dropped my SLX on friday morning ( really cocked up my day) and snapped the socket on the brush..

Rang Gardiners at about 1 pm and the new socket was delivered the next morning...hows that for service?

Cheers Alex and Co!

[krave]

I have said it so many times, their service is amazing.

I emailed them about a problem at about 1 this morning, got a reply at 9.30. Called them up at ten and said I emailed them, Straight away the ladie addressed me by my name and was very friendly and helpfull. Think things like this go a long way in business.

Will be here in morning too. Never had a problem with them!

[Martin ccs]

ive had a few bits delivered from them and some of the stuff was a bit scratched but the freindly helpful service more than makes up for a few scratches.

did it hurt when you saw the pole bounce on the floor? 

[DaveG]

ive had a few bits delivered from them and some of the stuff was a bit scratched but the freindly helpful service more than makes up for a few scratches.

did it hurt when you saw the pole bounce on the floor? 

yes mate!! had to go and have a lay down.....i came over all faint!

[leapstallbuildings]

Dropped my SLX on friday morning ( really cocked up my day) and snapped the socket on the brush..

Rang Gardiners at about 1 pm and the new socket was delivered the next morning...hows that for service?

Cheers Alex and Co!

I did exactly the same a few weeks back.  Pole went over.  Socket on brush broke.  It wasn't a problem as I had other brushes anyway so was just going to change the sockets over eventually.  Was chatting idly about it when ordering other bits and they just threw a socket in FOC.  I thought that was pretty decent really.  I wasn't after a freebie but I thought that was a nice touch.

[ian1972]

tonges out again