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How many people on here actually use a standard form ? I just take down there details in my notebook, I include name, address, price and frequency of clean(4/8 weekly),and if there is any access issues I note them as well. Then I transfer all there detail onto WCP. I only take a phone number if it's needed so I can get them to leave a gate unlocked.
Quote from: Murdie window cleaning on December 07, 2009, 03:06:02 pmHow many people on here actually use a standard form ? I just take down there details in my notebook, I include name, address, price and frequency of clean(4/8 weekly),and if there is any access issues I note them as well. Then I transfer all there detail onto WCP. I only take a phone number if it's needed so I can get them to leave a gate unlocked. wanting it to act like a sort of written agreement with customers so it helps a little to stop the annoying "can you leave it this month please" putting it with a short welcome note and basic rules sort of idea.think it will help a bit, just makes the customer a bit more aware of the prices for differnet frequency.