[bluez]

I would stick to schedule, thats what I do when it normally happens. I would also charge extra as it is a non contract item.

When quoting the contract I wouod normally include an out off schedule hourly rate and apply this to an unscheduled clean.

[Andy@w.c.s]

Well what was i worrying about  :

turned up today and started as normal ,as i said in previous post they were dirty as hell cos of the weather .

the manager was pleased to see us , so dispite it raining untill 2.30 we did all the insides and then some of the outs , two more hours in the morning and we have finished

me thinks lesson learned