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Poll

Just wondered how many custys we have on our data bases

0-1000
52.2%
35 (52.2%)
1000-2000
19.4%
13 (19.4%)
2000-3000
9%
6 (9%)
3000-4000
7.5%
5 (7.5%)
4000 and above!
11.9%
8 (11.9%)

Total Members Voted: 60

derek west

Re: How many custys on data base?
« Reply #20 on: November 18, 2009, 06:30:57 pm »
emclean, i never wrote "mind your own business"

keep up lad.

and you run a business with emplyee's you say?

listen, i said something about going to butlins (with a smiley) that obviously hit a nerve, i apologised if it offended you and you ignored my apology.

i'll leave you alone now and stick to talking to the guys that don't mind a bit of banter on here.

derek

Dave_Lee

  • Posts: 1728
Re: How many custys on data base?
« Reply #21 on: November 18, 2009, 06:49:02 pm »
Back to the topic. I chopped mine down a couple of years ago to make it easier to manage. Its just short of 2,000 now and when it gets more than 2,000 I will remove the extra to keep it at that. 30p for a second class stamp now, so thats £1200 for two mailing a year plus print cost - still very good value considering the return.
Dave.
Dave Lee, Owner of Deepclean Services
Chorley Lancs. Est 1980.
"Pay Cheap -You get Cheap - Pay a little more and get something Better."

MAX Carpets

  • Posts: 869
Re: How many custys on data base?
« Reply #22 on: November 18, 2009, 06:55:49 pm »
Derek,

I know you never said "mind your own business" But you did rattle on some stupid post about being bullied blah blah blah and went to suggest I was a big girls blouse. Yes I have employees, please feel free to take a look at my website, and you will see 3 of my vans in action. Before you slate the site is is being updated as we speak, it is a bit old. Oh, I do enjoy banter, but I couldnt really see why the last two posts I have put on here should get those replys. I have been a member on here for 5-6 years but stop posting ages ago, however I do read and learn alot on here, so thank you to those who have helped me. The web site is www.maxcarpetandupholsterycare.com you will notice it has had over 20000 hits, and I do nothing to optimise it. I must be doing something right!

Cheers!

Justin  

MAX Carpets

  • Posts: 869
Re: How many custys on data base?
« Reply #23 on: November 18, 2009, 06:57:36 pm »
Oh, and I have'nt been referred to as A "Lad" for many years, for that I thank you.

Justin :D

MAX Carpets

  • Posts: 869
Re: How many custys on data base?
« Reply #24 on: November 18, 2009, 07:21:40 pm »
Its all gone quite????

So, just out of interest how do others keep EOT properties as regular work?

Joe H

Re: How many custys on data base?
« Reply #25 on: November 18, 2009, 07:27:29 pm »
Hardly do any at all, Justin.
Vast majority of those I do are thro a letting agent but hes gone quiet so times must have got tough for him. His jobs arent all that bad, but I have done some pig holes and they dont want to pay much so I am not all that bothered.
Dont mind doing bad jobs but I do look for a decent return for my effort.

MAX Carpets

  • Posts: 869
Re: How many custys on data base?
« Reply #26 on: November 18, 2009, 08:04:05 pm »
One more thing Joe, I always hand write envelopes to cure custys!

clinton

Re: How many custys on data base?
« Reply #27 on: November 18, 2009, 09:46:53 pm »
Justin

Think i remember our avatar was it a picie of you on a hill or something ???

Shaun_Ashmore

  • Posts: 11382
Re: How many custys on data base?
« Reply #28 on: November 18, 2009, 09:51:04 pm »
If you really want them to work you need a hand written PINK envelope it will look like an invitation and you can't help but open it but the cost of pink envelopes could be prohibitive.

Shaun

MAX Carpets

  • Posts: 869
Re: How many custys on data base?
« Reply #29 on: November 19, 2009, 07:34:00 am »
Clinton

Sorry , youve lost me?

Shaun

Pink is a good idea, not sure its neede that much though. The results I get are very high %.

I think its a shame if you accept that an EOT property is a one off.

Cheers


Justin

John Kelly

  • Posts: 4461
Re: How many custys on data base?
« Reply #30 on: November 19, 2009, 08:01:35 am »
Shaun, I can just imagine you walking into the post office clutching your wadd of pink envelopes. Could get people talking ;D

John Kelly

  • Posts: 4461
Re: How many custys on data base?
« Reply #31 on: November 19, 2009, 08:03:38 am »
As with most businesses it is about 20% of your customers who give you the bulk of your business. Those "golden" customers should be seperated out for special treatment.

Aquakleen Restoration Services

  • Posts: 1083
Re: How many custys on data base?
« Reply #32 on: November 19, 2009, 12:38:32 pm »
The problem I have found with bulk mailings is a lot of them DO NOT get delivered. I did one about 6 months ago and a great many of the repeat customers I asked said they never got anything from me. Maybe lazy posties know they are bulk mailings and whack a lot of them in the bin as they cannot be bothered to sort them!!

MAX Carpets

  • Posts: 869
Re: How many custys on data base?
« Reply #33 on: November 19, 2009, 05:53:45 pm »
Dont you want to play anymore Derek? Has the nasty man got more vans than you? ;) :D ;D

Dave_Lee

  • Posts: 1728
Re: How many custys on data base?
« Reply #34 on: November 19, 2009, 06:19:54 pm »
The problem I have found with bulk mailings is a lot of them DO NOT get delivered. I did one about 6 months ago and a great many of the repeat customers I asked said they never got anything from me. Maybe lazy posties know they are bulk mailings and whack a lot of them in the bin as they cannot be bothered to sort them!!

Or someone at home is opening their mail or putting it in the bin. Some also just forget that they have received a mailing. If they are not in the market for a clean when the mailing arrives it gets ignored. The intention is to reach those that are in the market NOW, which will be a certain percentage, and is why regular mailing works best.
Dave.
Dave Lee, Owner of Deepclean Services
Chorley Lancs. Est 1980.
"Pay Cheap -You get Cheap - Pay a little more and get something Better."

Shaun_Ashmore

  • Posts: 11382
Re: How many custys on data base?
« Reply #35 on: November 19, 2009, 06:26:35 pm »
John do you think I post them? no way!!

Regarding sending them out in bulk I agree that they don't all get there the postal service isn't good anymore but you have to spread them about the post boxes anyway because they don't take that many letters in them, if it's just a reminder based on 6 or 12 months from last clean then you would get staged amounts or if you were really organised you would do them weekly.

Shaun

MAX Carpets

  • Posts: 869
Re: How many custys on data base?
« Reply #36 on: November 19, 2009, 06:42:36 pm »
Monthly, I couldnt face doing it weekly! I agree though, dont put them all in the same post box, even spread it over a couple of days.

Mike Halliday

  • Posts: 11578
Re: How many custys on data base?
« Reply #37 on: November 19, 2009, 07:25:24 pm »
if you post a letter with a stamp on it then it will get delivered, even if you post a 1000 of  them.

how does the postman know its a bulk delivery? its not as if you are sending a letter to every person on his round.

Royal mail  not matter what problems they are having are a British institution!! post a letter and it has 99.9999999% chance it will get delivered.
Mike Halliday.  www.henryhalliday.co.uk

Shaun_Ashmore

  • Posts: 11382
Re: How many custys on data base?
« Reply #38 on: November 19, 2009, 07:29:19 pm »
No don't agree, if they pick the envelopes up from the box when the get sorted and do look like bulk mail a few will get lost, the institution isn't as good as it used to be.

Shaun

derek west

Re: How many custys on data base?
« Reply #39 on: November 19, 2009, 07:31:24 pm »
Dont you want to play anymore Derek? Has the nasty man got more vans than you? ;) :D ;D

moans like a big girl then gets upset when i don't play, make ya mind up.

thought if i carried on you'd leave the forum and i don't want that me old mucker, everyone has valid thing to say on here, so the more the merrier, even if they can't take a joke. the idea is to sift through the jokes and bollox (which are all entertaining) to gain more knowledge.

thats how i use the forums.

like i said, i'll leave ya alone. unless your getting fond of my banter?


derek