Thanks Dash. I like the concept even if its a bit out there and most people just want you to get the limescale off their toilet, however people like the idea of a lifestyle so it will attract people as a marketing strategy definitely.
I like the warm fuzzy feeling they present and the checklist is good, however I'd be wary of asking the customers to tick what they want doing every visit. In my experience, some would expect everything doing including windows, inside the fridge, oven, etc all in 2 hours! We use checklists but we tick what we've done as a communication tool.
Managing customer expectations is one of the challenges of running a cleaning business imo so take care anyone that plans to use this checklist.
Cheers
Diane
www.freshlymaid.co.uk