David, how would you react to the email if you had 800 other custies? How would you react if you only had 8 custies?Collect what they owe and replace them with a few new custies.
so is it £5 or 10 a clean?
i would drop them and go out and canvess some one who wants you to clean there windows, theres pleanty out there
Yes mate, what I meant was, does it matter tomorrow? get the cash, make sure you know why they cancelled and correct the problem, then replace with 2 or 3 new custies. Nobody is really worth that much hassle if they are a 10 quid custy. Know what I'm trying to say?
Nowt as queer as folk. If you write and send anything funny, customer could send it to the papers.I once had a customer write off to his MP to complain I had not turned up to give him a quote on a set day at a set time, which I knew nothing about until I received a follow up letter from the MP which I had to deal with urgently to protect my reputation.
beats me why you give out your e mail adress,why make hassle
Just received today - Fare enough David, obviously a misunderstanding, please continue to clean the windows and I will make arrangements for the transfer to be made of the outstanding money. Thanks and apologies for the misunderstanding Blah
Nice reply, tell us did you send the complete response to her though
LOL i'd be too embarrased to go back, were it me.I'd be very embarrased if i were her too......i'd kill anyone who discussed my 'back door' and the 'state of it'with the window cleaner
Quote from: davids3511 on October 23, 2009, 03:58:00 pmJust received today - Fare enough David, obviously a misunderstanding, please continue to clean the windows and I will make arrangements for the transfer to be made of the outstanding money. Thanks and apologies for the misunderstanding BlahClassic, just goes to show what a difference 24 hrs can make. Nice result.