Hi David,
I am the current occupier of 57 Blah blah
We have received your request for payment, but unfortunately we are a bit reluctant to make payment, the reason being is the agreement you had made with my fiance Steven was £10 per month and the windows will be cleaned at least 2x per month, and it appears that they are only being cleaned once a month? and we are not willing to pay £120 per year to have our windows cleaned once a month. If you can agree to clean the windows 2x a month and put a card through our door so we can inspect we will transfer money happily.
Just to inform you that our last window cleaner charged £4.50 per time and he only came once a month.
I look forward to hearing from you.
Kind Regards,
T. blah
My reply .......
Hi
I am sorry to say but no such agreement was ever made. I always state that the windows are cleaned every 5-5.5 weeks. There is simple no need to clean any more frequenty as I would be cleaning clean windows.
Perhaps your old window cleaner was charging £4.50 but I take on average 30 minutes to clean a typical property. At that rate, and making an allowance for moving from one property to the next, I would be making about £8.00 per hour while trying to run a van, pay tax and NI and pay for the dionised water that I use out of that £8.00. I would be better off financially serving you your burgers in McDonalds.
I seem to remember Steve wasn't at all happy with your last cleaner and sacked him because he wasn't doing a good job. You get what you pay for and Steve suspected he was skipping parts of your house. This will always happen when you are only willing to pay such low rates. All you get are cowboys.
I also seem to remember Steve particularly commenting about the state of your back door. I promised to see to it and took 30 minutes with PCV restorer on that door alone the first time I cleaned it. For this I asked no extra payment and frankly I am more than dissapointed with this email.
I respectfully ask that you pay what you owe and I wish you good luck in your search for a replacement window cleaner.
Thanks
David