[Tosh]

maybe its because you text your customers and they think you are a cowboy, so they can try it on.

thats proper unproffesional!

proffesional companies wouldnt text customers!

  why is that ? ? ? ? ?

just out of interest really ?? ? ??

I got a text reference my 'five favorate numbers' from Tesco mobile yesturday.  Now Tesco are a massive company and I don't think you could call them unprofessional!

[Martin ccs]

may you can help me spell professional and ill help you spell stop  :

a text from tesco! thats your phone provider!

you wouldnt get a text from one of the staff - unless you know them of course!

what im trying to say is dont get too personal with customers cuz they will always try it on as they dont see you as a big/pro company.

especially if you only have a clapped out car/banger!

bet theres loads of wcs all over the uk that use a car instead of a van, just hope they realise that if you are making an income via your means of transport then you must have a different type of car insurance than just your bog standard policy. 

[matt]

what im trying to say is dont get too personal with customers cuz they will always try it on as they dont see you as a big/pro company.

we had better get out and buy a van and system from ironics, that will help

[Simon Brannon]

I always phone or text my customers every weekend for the coming week.
 they always leave the money for me and always leave the gate unlocked

- they love the fact that I am professional enough to contact them and in nearly 18 mnths in business have only lost seven customers due to loss of jobs or moved house.

Treat people how you would like to be treated and your customer retention figures and referrals will increase massively. <a href="http://" target="_blank" class="new_win">http://</a>

[C.C.S.]

most of my customers don't like turning up without notice so i just text,call or leave a voice mail.i just spend 15-20 min in the evening

[Pole 2 Pole]

Martin...How do you let your custies know you're coming by in the near future??? Do you use "The Force???" 

[SherwoodCleaningSe]

may you can help me spell professional and ill help you spell stop  :

a text from tesco! thats your phone provider!

you wouldnt get a text from one of the staff - unless you know them of course!

what im trying to say is dont get too personal with customers cuz they will always try it on as they dont see you as a big/pro company.

especially if you only have a clapped out car/banger!

bet theres loads of wcs all over the uk that use a car instead of a van, just hope they realise that if you are making an income via your means of transport then you must have a different type of car insurance than just your bog standard policy. 

it says stoop, not stop.

Sooooo funny, I hope this Martin posts some more. Had a text from british gas today with billing information. 

Simon. 

[Window Washers]

maybe its because you text your customers and they think you are a cowboy, so they can try it on.

thats proper unproffesional!

proffesional companies wouldnt text customers!

That is complete and utter tosh!

[paul saunders]

maybe its because you text your customers and they think you are a cowboy, so they can try it on.

thats proper unproffesional!

proffesional companies wouldnt text customers!

That is complete and utter tosh!

 No, that's Martin ................ this is Tosh

maybe its because you text your customers and they think you are a cowboy, so they can try it on.

thats proper unproffesional!

proffesional companies wouldnt text customers!

  why is that ? ? ? ? ?

just out of interest really ?? ? ??

I got a text reference my 'five favorate numbers' from Tesco mobile yesturday.  Now Tesco are a massive company and I don't think you could call them unprofessional!

 

[kenaltobelli]

i clean windows clean windows you know more time spent on glass mucho spondulies
i dont work in an office so for me no need for texting to time consumeing.

[sparklebright]

may you can help me spell professional and ill help you spell stop  :

No I meant 'stoop', as in lower myself to ask.
Perhaps you should invest in a dictionary. 


Texting by itself could not possibly make you look unprofessional, unless you used teenage text speak in your message perhaps. 
I think people expect a professional to use modern methods of communication, in order to accommodate them....

[andyjm1]

Texting unprofessional?
My customers love it.
I use it as an extra selling point on the doors and it often seals the deal.

Texting is simply a modern way of communicating, as wfp is a modern way of cleaning windows, my customers love both. 

Spelling is important though.

[Murdie window cleaning]

I think that texting the customer is a good idea. You could always ask if they would like a text notification the day before your due.

[dazmond]

i dont see a problem with texting custys if thats how u want to run ur business but i dont text any of my c
ustys but i do fone the odd bigger 2 monthly accounts for access.reasons?

1.i dont know if weather will stop me getting round the next day.

2.i might have had enough by 3 and want to sack it for the day.


3.most custys not bothered when i get round as long as its 4 or 5 wks as i state.

4.i dont let any custys down by sticking to a too tight schedule

5.no hassle or time spent texting in the evening!

6.custy rapport kept up by talking to them at work or collecting at night

7.they can fone me if they have a problem{v.rarely do!]

[AuRavelling79]

CUMIN 2MOZ 2 CLN WINDAZ,MVE DOG SHAT LVE G8 OPN & $$$ OUT M8

Yup, that works 

 

Classic! 

Now this would be more profeshniul:-

Telegram delivered by rosy cheeked boy wearing a pillbox hat riding a 3speed sturmey archer.

Dear valued and highly esteemed customer,

May aye thank you for stooping (note krect spelin) so low as to use may humble sahvice. May aye prevail upon your most valuable time to request that you leave your gate ajar so as aye may gain entry to your back passage with my pole.

Aye thank you so much and wonder if it would be the height of cheek to ask you to leave a guinea under the flowerpot in recompense for may sahvices.

Yours obsequiously, your most humble servant,





Martin ccs
Window Cleaner and Pole extender to the Gentry
By appointment to H.M. The King George VI Rex Imp.

[pingu]

PMSL

[leapstallbuildings]

CUMIN 2MOZ 2 CLN WINDAZ,MVE DOG SHAT LVE G8 OPN & $$$ OUT M8

Yup, that works 

 

Classic! 

Now this would be more profeshniul:-

Telegram delivered by rosy cheeked boy wearing a pillbox hat riding a 3speed sturmey archer.

Dear valued and highly esteemed customer,

May aye thank you for stooping (note krect spelin) so low as to use may humble sahvice. May aye prevail upon your most valuable time to request that you leave your gate ajar so as aye may gain entry to your back passage with my pole.

Aye thank you so much and wonder if it would be the height of cheek to ask you to leave a guinea under the flowerpot in recompense for may sahvices.

Yours obsequiously, your most humble servant,





Martin ccs
Window Cleaner and Pole extender to the Gentry
By appointment to H.M. The King George VI Rex Imp.

Just make sure the pole hasn't got a brush on   

[lee_dewing]

i text some regarding access if i have to.

but i wouldn't want to text all my custy's as for reasons mentioned by dazmond: too restrictive, can't guarantee times and days as weather forecasts are about 60% accurate.

soon as you start telling times and days your end up letting someone down, then you'll be just what your trying not to be......the unreliable window cleaner


andyjm1, next thing is custy will want windows done every other time,

tell them you charge double for this; as windows are double dirty