tomlions,
good question i was going to ask myself.
Was going to give custy's an email address as well and ask them to post me to let me know they'd transfered payment( am i silly

) is this not needed.
Al s suggestion is good was thinking that myself i.e 5 high rd, 1st line of address as ref.
have not set up an internet banking yet have had codes in draw for 2 months :

but become more appealing due to postal strikes

also takes week for cheques to clear and 3 days for cash

in my abbey business account, don't want to change as my joint account is abbey and easy to move money across accounts over phone also no charges.
QUESTION: sound like scene from marathon man; but "is it safe".
feel a little un-easy giving out bank details to a load of people or is information given out not enough for fraud, just thinking people will have my name address already + bank details also.
thanks all lee