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Mike55

  • Posts: 463
First Cleans
« on: October 14, 2009, 08:40:36 pm »
Just wondered what people's views are on what to charge for first clean prices when picking up a custy through canvassing rather than them contacting you?

Do you still price higher for a first clean if you are canvassing for custys?

Sapphire Window Cleaning

  • Posts: 2942
Re: First Cleans
« Reply #1 on: October 14, 2009, 08:50:38 pm »
I charge 50% more for the first clean as I spend 50% longer on the window to make sure they are cleaned properly including frames.





Matt
Reaching parts traditional window cleaners can not reach.

LSB

  • Posts: 411
Re: First Cleans
« Reply #2 on: October 14, 2009, 08:52:47 pm »
we dont charge extra for 1st cleans !

wizard

Re: First Cleans
« Reply #3 on: October 14, 2009, 08:53:28 pm »
Yes I do charge x1.8 to x2 times as I want to do a good job including frames and all, make a bit of a fuss.It also cut out the cheapos.Its show commetment on there side.I f they only have first clean then its worth my while and they ask for more i give them a beter price.

Mike55

  • Posts: 463
Re: First Cleans
« Reply #4 on: October 14, 2009, 09:07:48 pm »
Matt and Wizard, is that including when you have canvassed the work rather than custy contacting you?

Cheers
Mike

Sapphire Window Cleaning

  • Posts: 2942
Re: First Cleans
« Reply #5 on: October 14, 2009, 09:11:04 pm »
Matt and Wizard, is that including when you have canvassed the work rather than custy contacting you?

Cheers
Mike


Yes, if I spend more time on the first clean then the subsequent cleans would be quicker and easier.



Matt
Reaching parts traditional window cleaners can not reach.

jouk45

  • Posts: 2010
Re: First Cleans
« Reply #6 on: October 14, 2009, 09:11:59 pm »
do it the crafty way, lets say they want to go monthly, i tell them they have to get 3 cleans every 2 weeks to make sure all is cleansed and purified, 100% say ok then i put them monthly,

Re: First Cleans
« Reply #7 on: October 14, 2009, 09:12:56 pm »
I usually charge about 50% more for first cleans.  However, if it's a job I really want and I sense that doing so might lose it for me, then I bottle out and take the chance that they won't cancel early.

wizard

Re: First Cleans
« Reply #8 on: October 16, 2009, 11:11:45 pm »
Yes Mike 55 I dont make any diffs if they come to me or I canvice them either way Its my marketing word of mouth ,advert or canvice always more first as Matt said need to spend more time first clean and 99% customer never question this higher price.They are more impressed seams professional to them. Richard

aiminvestor

  • Posts: 139
Re: First Cleans
« Reply #9 on: October 16, 2009, 11:20:32 pm »
I did a first clean yesterday, and what a pig of a job!

The windows had some sort of black couloured residue on them, that didn't want to shift, so cleaned them with an applicator and hot water before using the pole, and although they cleaned up pretty well (first clean in at least 10 years apparently!) I am less happy than the customer.

I plan to buy a porcupine to have another go, but if anyone has any  tips, they would be welcome!

I charged extra as it was apparent how filthy they were before I started, and she has not (yet) committed to further cleans, although i think it's fairly hopeful.

Location is London, and near a main road, so plenty of air polution.
Dictum meum pactum

daz1977

Re: First Cleans
« Reply #10 on: October 17, 2009, 12:04:16 am »
i done a first clean on a back of a house the other day,  as women said her wc, didnt do the back of the house,  she claimed it was minging,  thought it was ok,  just found it strange that her wc wouldnt do the backs as he didnt want to make a mess ???

mark dew

  • Posts: 2901
Re: First Cleans
« Reply #11 on: October 17, 2009, 12:15:34 am »
I don't charge extra for 1st cleans. Although i sometimes wish i had. I view the 1st clean as an investment in future speed around the job.

Mike #1

  • Posts: 4668
Re: First Cleans
« Reply #12 on: October 17, 2009, 06:04:16 am »
i don't charge extra for first cleans , incase it puts new custys off there are other lads out there and they might get the job 

A & J Owen Window Cleaning

  • Posts: 2192
Re: First Cleans
« Reply #13 on: October 17, 2009, 06:41:29 am »
i charge more for first clean as neally all of them ay ad there winds cleaned for yesrs ad 1 last week ad to laugh later though last time cleaned was 1982 :) :)

Ste M

  • Posts: 1826
Re: First Cleans
« Reply #14 on: October 17, 2009, 02:24:14 pm »
To be honest, i never ever used to charge any more for a first clean, i have now started to put about 505 on, it takes me ages to do the first clean cos of all the crap on them, if they dont want to pay it then then i will not spend my time to get the stubborn stans of, simple, i also only ever do 1st cleans trad

wfp master

  • Posts: 2553
Re: First Cleans
« Reply #15 on: October 17, 2009, 03:04:27 pm »
do it the crafty way, lets say they want to go monthly, i tell them they have to get 3 cleans every 2 weeks to make sure all is cleansed and purified, 100% say ok then i put them monthly,
3 cleans in 2 weeks you are ripping people off . r u a pikey thats shocking  :o :o :o :o :o

ian1972

  • Posts: 840
Re: First Cleans
« Reply #16 on: October 17, 2009, 03:30:48 pm »
if they are going on the books as a regular custy no dont charge them more than the normal price,but if its a 1 off hell yeah nail there hats on

concept

Re: First Cleans
« Reply #17 on: October 17, 2009, 04:20:44 pm »
if they are going on the books as a regular custy no dont charge them more than the normal price,but if its a 1 off hell yeah nail there hats on

same as.

Ian W

  • Posts: 1161
Re: First Cleans
« Reply #18 on: October 17, 2009, 04:31:07 pm »
do it the crafty way, lets say they want to go monthly, i tell them they have to get 3 cleans every 2 weeks to make sure all is cleansed and purified, 100% say ok then i put them monthly,
3 cleans in 2 weeks you are ripping people off . r u a pikey thats shocking  :o :o :o :o :o

I think Joe means he does 3 cleans, each spaced 2 weeks apart, then he does them monthly.
Do all the good you can, and make as little fuss about it as possible.
Charles Dickens

Mike #1

  • Posts: 4668
Re: First Cleans
« Reply #19 on: October 17, 2009, 04:36:42 pm »
he does your right 3 fornightly cleans to start with then once a month