[BradMonks]

Hi All

Just a quick word of thanks from Ian Hannaford and myself to all of you who took the time to come and say 'hello' to us at the FWC show. It was great to put faces to names and voices and we both made some new friends, thanks especially to Beryl Murray, Karl Robinson, Dave Morris and Sean Dyer for the time they spent with us.

It was the first ever trade show for Window Cleaner Pro and the response was AMAZING, we were rushed off our feet all day. Now we are looking forward to Windex and im sure it will whizz round to March before we know it.

Ian and i just want to say thanks for making it such a success for us and we are overwhelmed at the amount of downloads and sales we have had already.

[Sean Dyer]

It was good to see you guys

Hope the day was worth your time and effort

im sure it was as when i was speaking to some of the big hitters there they were telling me to check you guys out told them i had already and they were all really impressed with your software

Well done guys

[concept]

Didn't go to the show, but well done chaps, you've got a great product already, add a few bits over time, and it will be even better. Keep up the hard work!

[Archer]

BRADMONKS,

It was nice to speak to you both at the show, you where very informative & i am just loading your cd now, so i can have a proper look at how it can help me.

I was the one who told you both, that i was thick when it came to computors 

I will be intouch & thank you very much for the time you spent explaining everything to me,

Chris.

[BradMonks]

I have to say that Ian is the IT side of our partnership, i am not a computer whizz but i can use WCP pretty easily...and i reckon im thicker on a computer than most!! If i can use it ok then i will guarantee anyone can.

[Mr T]

I like the Tag feature, didnt know it was there until Ian showed me

[BradMonks]

I like the Tag feature, didnt know it was there until Ian showed me

I have to say that there are features within WCP that some people are unaware of, that is a fault of ours for not relaying the information to you guys. Ian and i will be rectifying this with a 'WCP Users Guide' in the near future and also in the upcoming Newsletter we will have couple of sections...'Hannafords Helpful Hints' and 'Brads Basics' that may throw up a few unknown features that some have missed out on (in all honesty i expect Ians section will but my section will not!!)

[GWCS]

I like the Tag feature, didnt know it was there until Ian showed me

dont know what it is or how it works.. the help file says nothing.. apart from

Tags allow you to define custom information about a particular job. A tag is simply a string that can be used to group like jobs or tag them in some way so that you can report on them at a later date.

I like the idea of helpful hints and tips 

[Mr T]

Every new job you get you can add a tag to it to tell you where it came from . So if you advertise in Yellow Pages or have done a flyer drop when they phone you  you just ask where they got your number from and add it to the tag. Then after say a month view your tags and you can see what advertising  is working.
(Well I think thats what he said ,not tried it yet )

[Sean Dyer]

Every new job you get you can add a tag to it to tell you where it came from . So if you advertise in Yellow Pages or have done a flyer drop when they phone you  you just ask where they got your number from and add it to the tag. Then after say a month view your tags and you can see what advertising  is working.
(Well I think thats what he said ,not tried it yet )

thats one good application basically a tag is like a key word

You can use them for anything

If you want to run a report on householsers whom you have done gutters clean for put a tag of gutters on them then you can find how many and who or tag those whom pay online as "online"

or the ones you have to ring to arrange access!!

[BradMonks]

Every new job you get you can add a tag to it to tell you where it came from . So if you advertise in Yellow Pages or have done a flyer drop when they phone you  you just ask where they got your number from and add it to the tag. Then after say a month view your tags and you can see what advertising  is working.
(Well I think thats what he said ,not tried it yet )

thats one good application basically a tag is like a key word

You can use them for anything



If you want to run a report on householsers whom you have done gutters clean for put a tag of gutters on them then you can find how many and who or tag those whom pay online as "online"

or the ones you have to ring to arrange access!!

I think Sean uses tags more than most and i think/hope he finds them really useful. If you want to 'play' with them why not just do a data backup and then play with WCP all you want then just load the backup in as it will overwrite what you have 'played' with.

Tags are user-definable so you can set them in as whatever you want to call them, some people tag 'Lost Customers' and call them in a few months to see if the new guy is as good as they were, it sometimes results in getting a custy back!

[Sean Dyer]

ive been sticking them in tonight for things i think will be helpful

what is the best way to search for a certain tag?? in reports? or is there somewhere else?

wait - it will be in search wont it

[ronnie paton]

is it just me that that has problems with the svreen size? i only use the lap top and it doesnt fit all the screen on ie in debts i cant see the last two numbers???

[Sean Dyer]

mine is fine, the whole page is the exact width of my screen!

Wonder if you have a setting wrong? but my monitor is a widescreen one, not had wcp on anything else so dont know what the norm is?

[GWCS]

is it just me that that has problems with the svreen size? i only use the lap top and it doesnt fit all the screen on ie in debts i cant see the last two numbers???

got the same problem on my pc.

the columns do not shrink and get remembered to stay the same size.. i find the debts screen very hard to navigate now.

[ronnie paton]

ye iv mentioned it b4 but it wasnt always like this, just wanted to see if it ws only me.

it cant be caus im using a lap top becaus how would you go on using a pda?

[ronnie paton]

ye i noticed that and you cant re size them but for example on the debt list it the actual header that is to big which i would of thought wouldnt be affected by the column size?

[GWCS]

the task balance and customer balance are not resizeable and they take up a lot of unwanted space.

It would be a good idea to have it programmable to "turn off" which columns you dont require thus allowing everything to fit on the page without having to scroll left/right and losing and getting confused which name your selecting that has paid.

[ronnie paton]

it does the same on scheduling but im sure the guys will sort it has they usually are very god with changes andup dates

[BradMonks]

ive been sticking them in tonight for things i think will be helpful

what is the best way to search for a certain tag?? in reports? or is there somewhere else?

wait - it will be in search wont it

You are spot in Sean!! Can you do me a favour and let me know what the most useful function you find for Tags is as i would like to point that out to people so they can use it too (if thats ok with you?), i see Tags as a hugely under-used resource that can be really helpful in growing your business but i am biassed so it would be good to know your views.