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Small but perfectley formed

  • Posts: 1749
Facelift fusion owners
« on: October 03, 2009, 06:41:46 am »
Hi anyone else own one ?are you happy with its capabilities would you like it up graded so less whippy has it now appears that the manufacturers have decided that its not stiff enough and have increased the amount of
carbon in the pole.
My pole is left in the van and as been used for approx 2-3 hours due to it being unsuitable for the purpose for its intended use . :'(
Spit and polish

luther1

  • Posts: 1071
Re: Facelift fusion owners
« Reply #1 on: October 03, 2009, 07:50:14 am »
Mine is four months old and the green overextension markers have COMPLETELY worn out on the top two sections,sometimes leading me to pull a section right out of the other.The top section spins so much that i had to do the clamp up so tight that it snapped.I bought the 30ft pole but leave the last two sections at home. Are only the 1st four sections carbon as the other two certainly don't look like they are? I appreciate wear and tear etc but £500 after 4 months seems a little too early for that much wear.
If you bought a tv and it wore out after that time what would Currys do?
I'd be up there giving the Saturday boy some abuse thats for sure.
Some goodwill wouldn't go amiss.

Small but perfectley formed

  • Posts: 1749
Re: Facelift fusion owners
« Reply #2 on: October 03, 2009, 10:43:09 am »
Russell ,we wait with anticipation to your reply with referance to a good will gesture making these poles useable
Spit and polish

Small but perfectley formed

  • Posts: 1749
Re: Facelift fusion owners
« Reply #3 on: October 06, 2009, 12:27:04 pm »
 :'( :'( what happened to customer care?
Spit and polish

luther1

  • Posts: 1071
Re: Facelift fusion owners
« Reply #4 on: October 08, 2009, 08:09:38 pm »
I have done the clamp up on my top section so tight thats its a job to undo it and the pole stilll spins and moves down about 6" as soon as it hits the top of a frame.

As for a responce by Facelift,sometimes nothing shouts louder than the sound of silence.

Re: Facelift fusion owners
« Reply #5 on: October 08, 2009, 08:47:15 pm »
Have you tried phoning them up?

kenaltobelli

Re: Facelift fusion owners
« Reply #6 on: October 08, 2009, 08:50:02 pm »
god ive had a pole off them prob 5/6 years still going strong a good crew
in my dealings with them : ;)

Re: Facelift fusion owners
« Reply #7 on: October 08, 2009, 08:53:35 pm »
I think Jason and Luther think that Facelift are glued to CIU to see if people are talking about them. Strange lot on here sometimes.

I have a pole of theirs, prob 18 months now, brilliant pole and great service.

I imagin the problems above are user error!

luther1

  • Posts: 1071
Re: Facelift fusion owners
« Reply #8 on: October 08, 2009, 09:31:52 pm »
 I certainly don't think that Facelift are glued to this site,in no more than anyone else thinks Brodex,Gardiners or Ionics etc are. I am merely making an observation. I have rung Facelift and they want the pole back for at least two days. What shall i do on those two days? Will you pay my wages? There isn't a pole (domestic) manufactured that i couldn't go and buy with two days wages. I don't doubt that your pole isn't good.However,it obviously isn't a Fusion. Obviously all your posts have never contained an issue with any manufacturer.

Small but perfectley formed

  • Posts: 1749
Re: Facelift fusion owners
« Reply #9 on: October 09, 2009, 01:58:20 pm »
if i was a manufacturer i would certainley checking this site daily to get feed back from products and resolving any that arose.
CHECK GLYN AT OMNIPOLE HE CERTAINLEY DOES
Spit and polish

Re: Facelift fusion owners
« Reply #10 on: October 09, 2009, 08:36:49 pm »
I certainly don't think that Facelift are glued to this site,in no more than anyone else thinks Brodex,Gardiners or Ionics etc are. I am merely making an observation. I have rung Facelift and they want the pole back for at least two days. What shall i do on those two days? Will you pay my wages? There isn't a pole (domestic) manufactured that i couldn't go and buy with two days wages. I don't doubt that your pole isn't good.However,it obviously isn't a Fusion. Obviously all your posts have never contained an issue with any manufacturer.

Chill out mate, you sound stressed!

I find it hard to believe that a serious window cleaner only has one pole that can be used at any one time. Simply send it back and use your backup.

Re: Facelift fusion owners
« Reply #11 on: October 09, 2009, 08:43:29 pm »
if i was a manufacturer i would certainley checking this site daily to get feed back from products and resolving any that arose.
CHECK GLYN AT OMNIPOLE HE CERTAINLEY DOES

And you would be on every other window cleaning site doing the same thing right.
Many of the manufacturers are actually busy and when they do come on here often get a hard time from people who could beat Victor Meldrew in a complaining competition.
If I have a problem with a supplier I will speak to them exclusively and not blab about it to all and sundry expecting them to respond on a public forum to all and sundry.

Small but perfectley formed

  • Posts: 1749
Re: Facelift fusion owners
« Reply #12 on: October 10, 2009, 06:40:30 am »
Why not tell all that the fusion is rubbish thats what these forums are for and hopefully the manfacturer will respond otherwise people may stop buying their poorly designed and produced products.
Spit and polish

tomy jackson

Re: Facelift fusion owners
« Reply #13 on: October 10, 2009, 07:52:11 am »
only one pole yous got to be haveing a laf

dd

  • Posts: 2648
Re: Facelift fusion owners
« Reply #14 on: October 10, 2009, 07:01:39 pm »
A sensible comment Ewan!  :o

I am lucky in that my main pole is only a 17ft xtel so it is a cheap option for me to have a spare.

I would be reluctant to spend a lot of money on a pole I had not used before or that did not come highly recomended by others. For this reason I would not buy a pole such as the facelift fusion.

My biggest pole mistake was to spend £200 on a 24ft streampole (the 45ft version has regularly been advertised on e-bay)

tomy jackson

Re: Facelift fusion owners
« Reply #15 on: October 10, 2009, 07:21:58 pm »
good pole the 45 ft

macmac

Re: Facelift fusion owners
« Reply #16 on: October 10, 2009, 11:39:10 pm »
good pole the 45 ft

Now you are having a laaarrrrrfffffffffffffffff!!!!!!!!!!!!!!!!!!!!

tomy jackson

Re: Facelift fusion owners
« Reply #17 on: October 11, 2009, 10:16:51 am »
best £60 iv spent at the time ,it ernt me enuf for sl56 ,and i sold it for £50 minus two bits that came withit ,so got a free pole at the end of the day ,
good pole the 45 ft

Now you are having a laaarrrrrfffffffffffffffff!!!!!!!!!!!!!!!!!!!!

macmac

Re: Facelift fusion owners
« Reply #18 on: October 11, 2009, 10:51:21 am »
best £60 iv spent at the time ,it ernt me enuf for sl56 ,and i sold it for £50 minus two bits that came withit ,so got a free pole at the end of the day ,
good pole the 45 ft

Now you are having a laaarrrrrfffffffffffffffff!!!!!!!!!!!!!!!!!!!!

 ;D ;D ;D


I reckon you paid it's actual worth there tommy. Good dealings. ;)

tomy jackson

Re: Facelift fusion owners
« Reply #19 on: October 11, 2009, 03:24:30 pm »
your probeley write  ;D ;D ;D ;D