Yeh i sent mine back for alex to test. Our opinions differed a little bit, but without malice. Mr G didn't seem to find any immediate problems with it. But in fairness to the man, he replaced one section on the pole, having seen it had some serious scorch marks on it due to grit etc. I even asked him while he had it to add another section to make it a 22?? footer. No probs this week at all with it to be honest, but i have been doin everything in my power to make sure the hose don't touch the ground and keepin a towel in the pouch to clean hose at every given opportunity. Not an ideal way of working but less hastle than cleaning the pole out when on the job. I'm just waiting for an end cap for 18 ft of the pole........I'll use the other section as and when required. Shouldn't take more than a few seconds to add it on.